Windows 10 KB4022715 bugs: Installation fails, print pages are blank, and more

By: Madeleine Dean
2 minute read

The latest cumulative update for the Windows 10 Anniversary Update brings a series of improvements that make the OS more stable and reliable. At the same time, users report that KB4022715 also brings issues of its own.

In this article, we’re going to list the most frequently encountered KB4022715 issues so that you know what to expect in terms of bugs.

Windows 10 KB4022715 reported bugs

1. KB4022715 won’t install

Many users can’t install KB4022715 due to various issues: the download won’t start, the update process gets stuck, etc. Some users even receive error 0x80070490 when attempting to install the update.

I have tried it 4 times and receive the same message “Failed to install” It appears to  have reached the 95% level before stopping.

If you can’t install the latest updates on your computer, try running the Update Troubleshooter.

2. Blank print pages

Many users can’t print any documents after installing KB4022715. The print page is blank, and the only way to solve this issue is to uninstall the update.

Our organization is having the same issue with the June cumulative update it seems to be related to printing in iframes and popup windows in IE11.  I can confirm it’s effecting Windows 7, Windows 8.1, Windows 10 Ent 1607, 1703, and LTSB for us.  Uninstalling the patch fixes the issue.  There is no error message that we’ve seen, just blank pages print, some include header and page number but the rest is blank.

3. No internet access

Windows update KB4022715 gives no internet connectivity
This is the second update in a couple of weeks that has stopped the internet from functioning. The only work around I have found is to uninstall and block the update. I have tried updating Network Adaptor drivers and running various diagnostic tools but nothing works.

On the other hand, lucky users who can connect to the internet after installing this update, report that internet speeds significantly drop.

After updating Windows 10 x64 1607 ,with a small standard auto-update:  KB4022715 internet speed dropped from 40M to 1.5Mb/s. It seemed like an unwanted bandwidth restriction was add to this version.

READ ALSO: Fix: Windows 10 Anniversary Update slowing down internet speeds

4. Apps are broken

Cortana doesn’t react, typing doesn’t work. The launcher menu (is that what it’s called in English?) – the menu that should open when pressing the Windows key or clicking on the Windows icon in the tool bar – doesn’t open. Left clicking workts however.

Edge tries to start (the splash screen apears, but collapses shortly after) then nothing happens. There is no open Edge window. Opera and Chrome Browser do open, but whatever I try to display, it brings back an Error Page (Page crashed).

These are the most common KB4022715 bugs reported by users. If you’ve encountered other issues after installing this update, tell us more about your experience in the comment section below.


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