Kindle Book Won't Open: Comprehensive Guide to Fix

3 min. read

Updated on October 4, 2023

updated on October 4, 2023

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A while ago we spoke about what you can do to fix a Kindle Book that won’t download. Now it’s time to speak about another problem, that is – the Kindle Book being unable to open. I went ahead and analyze all the solutions and grouped them by complexity.

Basic Kindle Troubleshooting:

1.Check Internet Connection:

Open device’s Wi-Fi settings.
Connect to a stable Wi-Fi network.
Try opening the book again.

2. Restart Your Kindle:

Hold the power button for 20 seconds.
Wait for the device to restart.
Try opening the book again.

3. Sync Your Device:

Swipe down from the home screen.
Tap “Sync” to update content library.
Try opening the book again.

4. Check for Kindle Software Updates:

Go to “Settings” > “Device Options.”
Check “Device Info” for updates.
Install any available updates.

5. Manage Your Amazon Content:

Log in to your Amazon account.
Go to “Your Content and Devices.”
Deliver the problematic book to your device.

6. Check Book Format Compatibility:

Review the book’s format in the Kindle Store.
Ensure compatibility with your Kindle device.

7. Restart the Kindle App:

Exit and relaunch the app.
Try opening the book again.

8. Re-download the Book:

Remove the problematic book from the device.
Redownload from the Kindle Store.

9. Investigate Kindle Errors:

Note any error messages.
Search for solutions online.

10. Ensure Kindle Software Compatibility:

Verify software compatibility with the book’s format.

Advanced Kindle Troubleshooting:

11. Check Storage Space:

Go to “Settings” > “Storage.”
Delete unused content if storage is full.

12. Test Another Book:

Download a different book to test.

13. Verify Amazon Account Status:

Check for any account-related issues on Amazon.

14. Factory Reset Your Kindle:

Go to “Settings” > “Device Options.”
Choose “Reset to Factory Defaults.”

15. Update the Kindle App:

Check for app updates in your device’s app store.

16. Address DRM Issues:

Ensure device registration and book licensing.

17. Use Airplane Mode:

Toggle Airplane Mode on and off.
Try opening the book again.

18. Review Parental Controls:

Check for restrictions in “Settings.”

19. Disable Third-Party Apps:

Remove any conflicting apps or customizations.

20. Adjust Regional Settings:

Ensure correct region settings in “Settings.”

Expert Kindle Troubleshooting:

21. Verify Device Date and Time:

Adjust date and time in “Settings” > “Device Options.”

22. Switch Amazon Accounts:

23. Contact Amazon Kindle Support:

Seek personalized assistance for specific issues.

24. Test on a Different Device:

Try opening the book on another device.

25. Address Software Conflicts:

Remove or disable third-party software.

26. Create a New User Profile:

Test if the book opens in a new profile.

27. Avoid Jailbreaking:

Ensure the device hasn’t been modified.

28. Eliminate External Interferences:

Keep away from strong magnetic fields or electronic devices.

29. Connect to a Different Wi-Fi:

Test on a different network.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web. Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they're looking for.