FIX: Not able to sign into Mac App Store

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • If your AppStore sign-in is not working, this will stop you from downloading any new applications on your MacBook.
  • To fix this issue, you will need to use the Terminal, reset the NVRAM, and follow the next steps mentioned in this guide.
  • For full access to other useful information on this subject, visit our Mac Hub.
  • If you're interested in more practical guides, don't hesitate to bookmark our exclusive Mac Fix page.
Can't sign into Mac App Store

App Store is one of the most important components of macOS, but many users reported that the App Store sign-in isn’t working on their MacBook. This can be a problem, but there’s a way to fix it.

What can I do if the App Store is not working on my Mac?

1. Use the Terminal

According to users, if you can’t connect to App Store on your MacBook, you might be able to fix tix the problem simply by removing a couple of files using the Terminal. To do that, follow these steps:

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  1. Go to Applications/Utility and start the Terminal.
    terminal app macbook app store sign in not working
  2. When the Terminal starts, run the following commands:
    • sudo rm ~/Library/Preferences/com.apple.appstore.plist
    • sudo rm ~/Library/Preferences/com.apple.storeagent.plist
  3. Enter your password when asked.

After doing that, check if the problem is resolved. If you’re using Little Snitch, be sure to allow all connections to AppStore and storeagent process.

Some users reported that running the following command fixed the problem for them, so be sure to try it out:

  • defaults write com.apple.appstore.commerce Storefront -string “$(defaults read com.apple.appstore.commerce Storefront | sed s/,8/,13/)”

2. Reset the NVRAM

AppStore sign-in isn't working

If App Store sign-in isn’t working on your MacBook, you can fix the issue simply by resetting the NVRAM. This is rather simple and you can do it by following these steps:

  1. Shut down your MacBook and start it again.
  2. While the device boots, hold the following keys: Option, Command, P, and R.
  3. Hold the keys until:
    • You hear the startup sound for the second time – this applies to older models without a T2 chip
    • The Apple logo appears and disappears for the second time – applies only to models with the T2 chip

After doing that, check if the problem is still there.


3. Make sure that App Store is allowed to go through your firewall

Lock on MacBook keyboard

Sometimes you can fix this problem simply by allowing App Store to go through your firewall. To do that, follow these steps:

  1. Open System Preferences > Security & Privacy.
  2. Go to the Firewall tab and click on Firewall Options. You might have to click the padlock icon to unlock this button.
  3. Click the plus icon and select App Store.app.
  4. Save changes.

After doing that, restart the App Store and check if the problem is still there.


4. Log out of iCloud

If you still can’t connect to App Store on your MacBook, you might be able to fix the problem by logging out and logging back into the iCloud. To do that, follow these steps:

  1. Click on Apple menu > System Preferences.
  2. Click on Apple ID > iCloud.
  3. Click the Sign Out button.
    sign out icloud macbook app store cannot connect
  4. Choose if you want to keep your iCloud data.

Now you just have to sign back into iCloud and check if that fixes the problem.

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We compiled the best and simplest solutions that will surely help you if your App Store sign-in isn’t working on MacBook.

FAQ: Learn more about the AppStore

  • Does Macbook Have App Store?

Yes, the Macbook does contain a built-in App Store software that allows you to download and update applications easily.

  • How do I install apps on my Macbook?

To install apps on your Macbook, you simply need to open the App Store, navigate to the app you want, and click the Buy or Install button.

  • Is the Mac app store different than the iPhone App Store?

Because the hardware of your Mac differs from that of your iPhone, the apps themselves will be different as well.

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