Having Crunchyroll error 502, 1005, 1015? We got fixes

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • If you’re an anime fan, you’re most likely familiar with Crunchyroll.
  • Users reported various Crunchyroll errors, and in this article, we’re going to show you how to fix them.
  • Don't miss our Mac issues section. You'll find a lot more useful guides.
  • For more Mac-oriented articles, we suggest you check out our dedicated Mac Hub.
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Crunchyroll is one of the most famous websites to watch anime, but the service also has a dedicated app for iOS devices.

Speaking of which, many users reported Crunchyroll error 502, 1005, 1015, and today we’re going to show you how to fix these issues on Mac.

How can I fix Crunchyroll error 502, 1005, 1015?

1. Change your browser

fix Crunchyroll error 502, 1005, 1015

Few users reported that they fixed these Crunchyroll errors simply by switching their browser. If you’re looking for some inspiration, we suggest trying out Opera.

The browser is based on Chromium, and it can work with Chrome extensions, so you won’t have any problems if you’re switching from Chrome.

Additional features include a built-in ad blocker, so you won’t have to deal with any ads anymore. For additional security, there’s tracking protection and a free unlimited VPN.

Opera has a pop-out video feature, so you can watch videos from any website while working on other tasks. The browser also has Twitter, Instagram, and messenger integration.

Opera is available on all major desktop and mobile platforms, macOS included, so be sure to try it out.

Editor's choice
Opera-browser
  • Fast browsing technology
  • Free VPN
  • Includes Messenger Apps
  • Has Dark Mode
  • Built-in Ad-blocker

2. Disable your VPN

  1. Open the Apple menu and select System Preferences.
  2. Navigate to the Network section.
    network settings crunchyroll error 502, 1005, 1015
  3. Choose your VPN connection and click on Disconnect.
  4. If you’re using a VPN application, disconnect using the application, and close it.

Several users suggested disabling your VPN as a solution for Crunchyroll error 1005, so be sure to try it.

However, a VPN can offer a precious layer of extra protection for your online presence. This is why we recommend that you continue using it after bypassing the errors but switching to a more reliable VPN tool.

On this note, we recommend Private Internet Access  (PIA) because it’s extremely easy to install and use. Besides, it offers access to a  multitude of servers all over the world.

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3. Wait a little longer

fix Crunchyroll errors

  1. Wait for an hour and try to access Crunchyroll again.
  2. If the issue is still there, wait for a day or two.

Sometimes error 502 can appear if there’s an issue with Crunchyroll servers, and waiting for the administrators to fix the issue is the only thing you can do.


4. Update the Crunchyroll app

  1. Open the App Store.
  2. Go to the Updates section.
    updates crunchyroll error 502, 1005, 1015
  3. Locate Crunchyroll and click the Update button next to it.

You can also install the update right from the app itself. After updating the app, error 502 should be gone.


5. Contact Crunchyroll support

Contact Crunchyroll support

If everything else fails, contact the Crunchyroll support. Many users reported that they kept getting error 1015, but after contacting the support, the issue was resolved.

Crunchyroll errors 502, 1005, and 1015 will prevent you from watching content on Crunchyroll, but we hope that you managed to fix them using one of our solutions.

In case you used another way, we’d like to hear about it, so contact us using the comments section.

FAQ: Learn more about Crunchyroll

  • How do I fix Error 502 on Crunchyroll?

Error 502 is a common error on Crunchyroll and we’ve prepared a detailed guide to help you out.

  • Why can’t I watch anime on Crunchyroll?

Sometimes, Crunchyroll wouldn’t work with a VPN enabled, so to fix it, try disabling your VPN temporarily.

  • Why is Crunchyroll bad gateway?

This error can occur due to your browser, and to fix it, it’s advised to switch to a different web browser, such as Opera for example.