MediaCom Packet Loss: What Is It and How to Fix It

1. Download and install ExpressVPN.
2. Launch the VPN client and log in to your account.
3. Connect to a fast server (nearby servers are usually the fastest).
4. Check if your packet loss issue persists.

More often than not, using a VPN can curb packet loss without too much effort. You fire it up and connect it to a server; moments later, you can see the improvements.

However, there’s also a solid chance that this fix won’t work as intended.

Remember when we said that some of the leading causes of packet loss are directly tied to your ISP (MediaCom)?

A VPN can take care of those by re-routing your connection through a secure, well-maintained, unrestricted tunnel. Therefore, if the issue occurs on your side, a VPN could only worsen things.

The same goes if the remote server (e.g., streaming server, game server) has technical difficulties and discards packets.

The main reason why we recommend ExpressVPN is that it has a huge network of thousands of servers.

Thus, even if you’ve picked a server that doesn’t seem to work well, you can simply choose another one. You have plenty of elbow room.

Check out ExpressVPN’s main features:

• Zero-logging policy
• Built-in VPN kill switch
• Split tunneling
• Unblocks various geo-restricted services

It’s not a given, but sometimes flushing your DNS can improve your connection’s well-being.

Much like many other types of data, your system can cache DNS information, and these data build-ups can have a negative impact on your connection.

For that reason, flushing your DNS could really improve your connection, especially if you have never done it before, or didn’t do it in a long time.

Here’s how you can flush your DNS on your Windows 10 PC:

1. Launch a CMD instance with Administrator rights
2. Type the following commands, one by one, each followed by the Enter key:
   • ipconfig /flushdns
   • ipconfig /registerdns
   • ipconfig /release
   • ipconfig /renew
   • netsh winsock reset
3. Restart your PC

After your PC restarts, check if your packet loss issue still persists.

A well-maintained connection is less prone to experience technical issues such as packet loss.

For that reason, we’ve prepared a brief list of things you can do to make sure your connection is in top shape.

• Restart your computer, your router, and your modem
• Check if your router is running on the latest firmware version
• Update all drivers on your system, especially network adapter drivers
• Try to disable your VPN temporarily
• Check if your security software (e.g. firewall, antivirus) restricts the service where you experience packet loss
• Disable your firewall/antivirus temporarily
• Upgrade your MediaCom Internet plan if you can (especially if your plan has insufficient bandwidth)
• Force-stop any bandwidth-hungry app or service on your PC
• Switch your wireless router’s broadcast channel
• Always use a wired connection instead of Wi-Fi, if possible (Wi-Fi packet loss happens more frequently)
• Try to avoid peak hours to bypass network congestion (or use a VPN)
• Call MediaCom and ask them if they can look into the issue if you keep experiencing it
• Make sure your cables aren’t damaged at all and replace them if necessary
• Upgrade your cables if they’re outdated/obsolete (e.g. CAT5 to CAT6)

Although these suggestions may not get you rid of packet loss 100%, they can surely help you keep it to a minimum.

Note that most of our suggestions aim at your end of the connection, which MediaCom might not be responsible for.

For example, an old, chewed-out Ethernet cable could definitely mean packet loss, and MediaCom wouldn’t be to blame.

With that in mind, try as many of our suggestions as you can before blaming your ISP for your packet loss situation.