Microsoft Confirms Universal Print Bug Causing “Sharing Print Failed” Error

Microsoft has confirmed a critical issue affecting Universal Print, tracked under incident ID UP1287359. The problem prevents users from creating certain printer shares and triggers a “Sharing Print Failed” error.

Graph API change triggered the issue

The issue stems from a recent code change in the Microsoft Graph API, which introduced increased replication latency in Microsoft Entra ID. This delay exposed a previously hidden race condition, causing the share creation process to fail before completion.

Who is affected

According to Microsoft, the bug impacts scenarios where users attempt to share printers either with all users in an organization or with specific users and groups during the initial setup. While the full scope remains unclear, the company has classified the incident as having critical impact.

Why the error happens

The failure occurs because the retry logic does not handle the delayed identity replication correctly. As a result, the system attempts to complete the sharing process before the required permissions propagate, leading to repeated failures.

Temporary workaround available

As a temporary workaround, Microsoft advises creating the printer share without assigning any users or groups initially. After waiting around 30 seconds, users can manually add access permissions from the Printer Shares section. For broader access, adding a security group such as “All Company” may help, although retries might still be required after short delays.

Microsoft is currently deploying a fix targeting the underlying API behavior, but it has not provided a clear timeline for full resolution.

In other news, researchers recently discovered a Linux variant of the GoGra backdoor abusing Microsoft Graph API, while over 1,300 SharePoint servers remain exposed to an actively exploited vulnerability. Microsoft has also issued an emergency .NET update addressing a critical security flaw.

Via BleepingComputer