Microsoft LifeCam

When you make Skype calls, it’s not uncommon that you use the webcam to communicate with other people. S

peaking of webcams, Windows 10 users have reported some issues with Microsoft LifeCam, and today we’re going to fix those issues.

How To Fix Microsoft LifeCam Issues On Windows 10?

Microsoft LifeCam Issues: Quick fix

If you don’t have the time or the skills and patience to follow each and every step listed below, we recommend you try a quick fix that might work for you: using a third party webcam software.

We would strongly suggest using the CyberLink Youcam 7. Being one of the leaders on the market, this tool is highly reliable and compatible with all camera models.

It worked for us and it’s also free. It requires a sign up on the official website but it doesn’t take more than 30 seconds to register for a free version. If this solution works on your PC, you can use this tool on all your cameras and forget about any such issues.

Follow the steps below:

1. Download and install CyberLink Youcam 7 free version from the official website on your PC.
2. Open it from the installation folder. Go to the bottom bar and find Youcam icon. Click on it.

opening perfectcam for skype windows 10
3. From the menu select ‘Launch PerfectCam’4. Sign up for a 90-day trial by clicking on ‘Sign Up’.

perfectcam signup trial windows 10
4. Sign up on the official page and check your email address for the verification link.

perfectcam sign up official adress

5. Sign in PerfectCam in order to start.

perfectcam sign in skype camera windows ten

6. After signing in, let PerfectCam launch and open Skype. In the Skype main window, select Privacy > Calls > Video Settings.

In this page, select CyberLink Web Camera Filter (in our case, look for PerfectCam) from the Select Webcam drop-down menu. Click the Finish button to save your changes and enable CyberLink YouCam (PerfectCam).

Note: If you have the new Skype version, fixing this issue much easier. Here are the steps to follow:

1. Open Skype > click ‘User profile’ in the left top corner (the icon with your avatar image). Click on ‘Settings’.

skype settings windows 10

2. After that click on ‘Video’ drop-down menu and select Cyberlink PerfectCam.

skype camera selection windows 10
3. Try to make some test calls. This solution worked for our test team from the first try. Don’t forget to remove your webcam cover, if you have one.

If this quick fix didn’t work for you, use the solutions below.

We’ve written extensively on webcam issues in Windows 10. Check out this guide for more information.

Solution 1 – Reinstall Skype

If your Microsoft LifeCam isn’t working with Skype, try reinstalling Skype on Windows 10. To do that follow these instructions:

  1. Open Settings and go to the System > Apps and Features.
  2. Find Skype on the list, select it, and click the Uninstall button.
  3. To make sure that Skype is completely uninstalled, download Skype Removal Tool and run it on your computer. This tool should completely remove all traces of Skype from your computer.
  4. After Skype has been uninstalled, just download the latest version and install it.

Solution 2 – Try installing LifeCam drivers and LifeCam software in Compatibility mode

Certain applications won’t work properly in Windows 10, so you’ll have to run them using the Compatibility mode.

As for LifeCam issues, sometimes it’s better that you download Windows 8 or even Windows 7 software / drivers for it, and install them in Compatibility mode.

Users have reported that LifeCam webcam works normally after installing drivers / software in Compatibility mode for Windows 8 / Windows 7.

To run certain application in Compatibility mode on Windows 10, do the following:

  1. Right click the file you wish to run and choose Properties.
  2. Go to Compatibility tab and check Run this program in compatibility mode for.
  3. From the list choose Windows 8 or Windows 7. You might want to experiment with other options if Windows 8 or Windows 7 option doesn’t work for you.
  4. Click Apply and OK.
  5. Try running the application again.

We should mention that you’ll have to turn on Compatibility mode for both drivers and LifeCam software in order to fix this issue.

Solution 3 – Uninstall LifeCam drivers and make sure that apps are allowed to access your camera

  1. Open Device Manager by pressing Windows Key + X and choosing Device Manager from the list.
  2. When Device Manager opens, find your LifeCam driver, right click and choose Uninstall.
  3. Now open Settings > Privacy.
  4. Choose Camera from the left pane.
  5. In Camera options make sure that Let apps use my camera is turned on.
  6. After doing that, restart your computer.

Make sure everything gets deleted with the best driver removal tools!

Solution 4 – Remove LifeCam application software and LifeCam drivers

  1. Go to Settings > System > Apps and Features.
  2. Find LifeCam software and uninstall it.
  3. Now go to Device Manager and uninstall LifeCam drivers.
  4. After you’ve uninstalled the drivers, click the Scan for hardware changes button.
  5. This should install default drivers on your computer and fix LifeCam issues.

Users report that Windows 10 automatically installs version 4.25 of LifeCam driver, and if that happens, you might have to roll back to the previous version of driver by using Device Manager.

To do that, follow these instructions:

  1. Open Device Manager and find LifeCam driver.
  2. Right click it and choose Rollback driver.

Solution 5 – Run Camera software

This sounds like a unusual solution, but some users have managed to fix LifeCam issues with Skype by running Camera app. To run Camera app, follow these instructions:

  1. Press Windows Key + S and type Camera.
  2. From the list of results choose Camera.
  3. If your camera is working properly you should see the picture.
  4. Now close the Camera app and try using LifeCam with Skype.

Microsoft LifeCam might be a good webcam, but it has certain issues with Windows 10.

Regarding the issues, most of them can be solved by updating your drivers or by reinstalling Skype.


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