FIX: Microsoft Solitaire not connecting to Internet

Matthew Adams
by Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about... Read more
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  • Microsoft Solitaire Collection not connecting to Internet errors can arise due to firewall and antivirus blocks or corrupted data caches.
  • When the Solitaire game says no Internet connection, you might be able to fix it with some of that app’s advanced options.
  • Some users have also solved these annoying issues with certain PowerShell commands.
  • Adjusting firewall settings might also fix Microsoft Solitaire Collection inconveniences.
Microsoft Solitaire not connecting to Internet
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There have been numerous postings on Microsoft’s support forum about MS Solitaire’s Internet connection issues.

Those users have said they’re seeing the same annoying Internet connection error messages pop up for that game even though their connections are fine. In one forum post, a user said:

I have been playing Solitaire for around two years. On 01, April 2019, I start to get messages telling me I do not have an internet connection. I clearly do have a connection as I am here.

Assuming that you are also a Microsoft Solitaire fan and that’s your issue, check out our tips and tricks with no hesitation.

How to do if Microsoft Solitaire isn’t connecting to Internet?

1. Open and use the troubleshooter

  1. Click the Start button and Settings on its menu.
  2. Next, select Update & Security > Troubleshoot in Settings to open the tab directly below.
    Troubleshoot tab microsoft solitaire collection not connecting to internet
  3. Then select Additional troubleshooters to open the list troubleshooters in Settings.
    Run the troubleshooter button microsoft solitaire collection not connecting to internet
  4. Select Windows Store Apps to click its Run the troubleshooter button.
  5. Thereafter, go through the troubleshooter that opens; and select to fix any detected issues.

2. Re-register the Solitaire app

  1. Click the magnifying glass button that’s on the far left side of the taskbar in Windows 10.
  2. Enter the keyword PowerShell within the search box to find that utility.
  3. Next, right-click Windows PowerShell to select a Run as administrator context menu option.
  4. Input this command for re-registering the Solitaire app: Get-AppxPackage -allusers *MicrosoftSolitaireCollection* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
    reset solitaire command microsoft solitaire collection not connecting to internet
  5. Press enter to re-register the app.

3. Reset the Solitaire app

  1. Open the Settings window.
  2. Click Apps to open the Apps & features tab.
    The Apps & features tab microsoft solitaire collection not connecting to internet
  3. Select the Microsoft Solitaire Collection app listed there, and click Advanced options to open the button in the screenshot directly below.
    The Reset button microsoft solitaire collection not connecting to internet
  4. Press the Reset button there.
  5. Click Reset again to confirm.

4. Check your firewall’s settings for Microsoft Solitaire

  1. Open the search tool via the taskbar or with the Windows key + S hotkey.
  2. Input the keyword firewall in the search tool.
  3. Select Windows Defender Firewall to open that Control Panel applet’s window.
    Windows Defender Firewall microsoft solitaire collection not connecting to internet
  4. Click Allow an app or feature through Windows Defender Firewall to open configuration settings for the firewall.
    The Windows Defender options microsoft solitaire collection not connecting to internet
  5. Press the Change settings button.
  6. Select the Private and Public checkboxes for the Microsoft Solitaire Collection app if they’re not selected.
  7. Click OK to save the new firewall settings.

5. Disable third-party antivirus software and firewalls

It’s also recommended users temporarily disable third-party antivirus and firewall software to ensure they can’t block Microsoft Solitaire.

You can usually disable antivirus utilities’ shields by right-clicking system tray icons for them and selecting disable/turn off context menu options.

Avast shields control microsoft solitaire collection not connecting to internet

6. Sign in to Xbox app

  1. Open the Start menu.
  2. Click Xbox Console Companion on the Start menu to open the window in the shot directly below.
    Xbox app microsoft solitaire collection not connecting to internet
  3. Press the Sign in button.
  4. Then sign in with your Microsoft account.
Note icon
NOTE
If you’re already signed in to the Xbox app, try signing out and then back into that app to reconnect.

7. Reset the cache for MS Store

  1. Bring up the search utility in Windows 10.
  2. Input wsreset.exe in the search text box.
    wsreset search result microsoft solitaire collection not connecting to internet
  3. Right-click the wsreset.exe search result to select Run as administrator.

Those are some of the most likely potential solutions for Microsoft Solitaire Collection internet connection errors.

Some of the fixes in our Windows 10 apps won’t connect to Internet guide might also come in handy for resolving Solitaire app connection issues. Just let us know your experience in the comments area below.

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