Microsoft stops the Windows 11 24H2 update because it can't recognize many scanners, printers and network devices

Windows 11 24H2 is probably one of the most bugged version of the OS to date and Microsoft has temporary pulled the plug on the rollout. After refusing to play nice with some Ubisoft games and breaking the internet connectivity on many PCs, Windows 24H2 now is causing issue for USB connected peripherals.

According to the latest update to the long list of known Windows 11 24H2 bugs, Microsoft acknowledges that USB devices that support eSCL scan protocol may not be discoverable for the users who installed the latest update.

After installing Windows 11, version 24H2, you might experience issues discovering USB connected devices that support the eSCL (eScanner Communication Language) scan protocol. You might observe that your device does not discover the USB connected peripheral and the device discovery does not complete. This issue primarily affects USB-connected multifunction devices or standalone scanners that support scan functionality and the eSCL protocol.

Microsoft also mentions that the issue is triggered by the device not being able to switch from the eSCL mode to USB mode and allow the scanner drivers to be matched. 

Long story short, if you’re using an eSCL scan protocol for your scanner, multifunctional printer, fax machine, modems or some other network devices, Microsoft is blocking the Windows 11 24H2 for your device until the problem is fixed.

Microsoft also issued a shoutout for IT administrators out there:

IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 54762729.

Of course, the Redmond giant doesn’t recommend installing the update through the Windows 11 Installation Assistant or the media creation tool.

Hopefully, you didn’t get the Windows 11 24H2, so you don’t have this issue. Let us know in the comments below if you’re having issues.