What to do if Microsoft Store won’t accept PayPal payment

Daniel Segun By: Daniel Segun
5 minute read
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Home » What to do if Microsoft Store won’t accept PayPal payment

The Microsoft Store offers many services, products and apps that are ideal for Windows 10 PCs. However, some users report Microsoft Store PayPal not working issues.

The reason for this problem revolves between Microsoft Store and PayPal itself. Therefore, Windows Report team has provided applicable workarounds to solve this Microsoft Store PayPal not working problem.

Microsoft Store won’t accept payment

  1. Check your PayPal account
  2. Change Region
  3. Use VPN and generated US address
  4. Reset Microsoft Store
  5. Delete Windows Store Database Files
  6. Re-register the Store App
  7. Update payment options
  8. Run Windows Update

Solution 1: Check your PayPal account

Firstly, you need to check whether your PayPal account has been limited or not. Most of the times, PayPal users gets limited and ‘enforced’ by PayPal to provide certain documents before they can remove the PayPal limits.

In addition, if your PayPal account has some flags or imposed limits, then you might have to contact PayPal to solve the problem. This method can potentially fix the ‘Microsoft store PayPal not working’ issue without any stress.

Solution 2: Change Region

Microsoft Store works only in certain regions, most especially the US. Therefore, another way to clear off Microsoft store PayPal not working problem ultimately is by changing your PC region to US region. Alternatively, you can change your date and time as well to reflect current US time.

Follow these steps in order to do that:

  • Go to Settings
  • Select Time & Languagemicrosoft store paypal not working
  • In the left pane select Region & language. In the right pane select United States as your Country or region.microsoft store paypal not working

However, if Microsoft store PayPal not working problem persists, you can proceed to the next workaround.

Solution 3: Use VPN and generated US address

Another way of bypassing Microsoft store PayPal not working problem is by using VPN along with US based address for your payment info.

Firstly, it is ideal to use VPN with dedicated IP address to access PayPal. VPN goes a long way in protecting your identity and keeping your online activity anonymous.

Some of the best VPN you can use with PayPal include CyberGhost, NordVPN, Hotspot Shield Elite, etc.

In addition, after activating your VPN service, we do recommend that you use address generator such as namefake or fakenamegenerator.com to generate your US based address.

Here’s how to do this:

  • Go to fakenamegenerator.com
  • In the Gender tab, select your gender
  • In the name set tab, select your nationality.
  • Now, in the Country tab, select American.
  • Click on Generate
  • Save the address somewhere safe. For instance:
  • Enter your ‘generated’ US address in the payment info tab as required by Microsoft store.

Meanwhile, if you encounter Microsoft store PayPal not working problem after these workarounds-which is unlikely, then you should reset Windows Store.

Solution 4: Reset Microsoft Store

Another quick and easy solution to try out is to reset Microsoft Store to default settings. This method is effective in fixing the issue.

Here’s how to do this:

  • Open the Settings app. Alternatively, press Windows Key + I.
  • Afterwards, go to the Apps section.microsoft store paypal not working
  • Select Microsoft Store from the list and click on Advanced options.microsoft store paypal not working
  • Click the Reset button. Now click Reset button in the confirmation dialog to proceed.microsoft store paypal not working
  • Wait until the process is finished.
  • Restart your computer.
  • Now, open the Store, sign-in to your Microsoft Account again, and then add your payment info when prompted to do so.

Solution 5: Delete Windows Store Database Files

If you still experience Microsoft store PayPal not working issue even after trying all the solutions mentioned above, the subsequent step is removing windows store database files.

Here’s how to do this:

  • Locate C:\Windows\SoftwareDistribution\DataStore\DataStore.edb and delete DataStore.edb.
  • After deleting the .edb file, restart your PC.
  • Launch Windows Store

— READ ALSOHere are 6 best VPNs for Bitcoin payment to fully secure your transactions

Solution 6: Re-register the Store App

Follow these steps to re-register the store apps:

  • Open Start screen and press Windows + R keys on the keyboard.
  • Run the following in a Command Window (CMD) to re-register the Store App:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.XML

Solution 7: Update payment options

If you still have issues adding your PayPal account, then you might consider adding alternative payment methods such as debit card or credit card.

However, in order to add a new payment method and/or update your payment method, you need to login with your Microsoft account to the Microsoft payments site.

Follow these steps to add a payment method:

  • Sign in to Payment options with your Microsoft account.
  • Select Add payment option.
  • Fill in the required fields, then select Next, and you’re done.

Follow these steps to add a payment method If using Xbox One console:

  • Sign in to the Microsoft account associated with the payment option you want to add.
  • Press the Xboxbutton to open the guide
  • Select Settings.
  • Under Account, select Payment & billing.
  • Under Payment options, select Add a payment option.
  • Choose a payment option and follow the instructions

To update the payment method, do the following:

  • Sign in to your Payment options with your Microsoft account.
  • Pick a payment method, and then select Edit info.
  • Type your updated info. Payment options used to pay for a subscription can be edited, but can’t be removed until you change how you pay for the subscription. Go to Card info for subscriptions or other services associated with the payment option
  • When you’ve made your changes, select Next.

To update from your Xbox One console, do the following:

  • Sign in to the Microsoft account associated with the payment option to update.
  • Press the Xboxbutton on your controller to open the guide
  • Select Settings.
  • Under Account, select Payment & billing.
  • Under Payment options, scroll right to the payment option you want to update
  • Select Edit info.
  • Update payment option details, then select Save.

Note: Ensure that the country linked to the payment mode is the same as the country linked to your Microsoft account.

— READ ALSO: Can’t get apps from the Microsoft Store in Windows 10 v1803? [FIX]

Solution 8: Run Windows Update

Microsoft consistently releases patches which fix bugs and plethora of issues —  this relates to Microsoft products and services most especially the Microsoft Store. Therefore, Windows Update might also be applicable in solving Microsoft store PayPal not working problem.

Here’s how to update your Windows 10 OS:

  • Open the Settings app.
  • Now go to Update & Security section.
  • In the right pane, click Check for updates button

In conclusion, you can also get in touch with Microsoft Store support team if you still experience Microsoft store PayPal not working problem.

However, keep us informed if you have any other Microsoft Store issues or you were able to get it resolved from using any of these solutions by leaving a comment in the section below.

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