FIX: Microsoft Volume Licensing login not working in Windows 11

Loredana Harsana
by Loredana Harsana
Windows & Software Expert
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and... Read more
Affiliate Disclosure
  • The Microsoft Volume Licensing Software Service allows users to access their licensing programs such as the Open Licenses ones, along with other affiliate products.
  • Most people encounter VLSC login system errors due to internal organizational issues.
  • The process of accessing VLSC in Windows 11 is much the same as it is in Windows 10.
vlsc login page login not working vlsc windows 11
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The Volume Licensing Service Center (VLSC) is where organizations manage licenses purchased via the following volume licensing programs: Microsoft Enterprise, Enterprise Subscription, Select Plus, Open Licenses, and more.

After upgrading to Windows 11, users may be experiencing certain problems with logging into Microsoft’s and its affiliate products, including the VLSC service.

A big part of these login issues is caused by users setting up unnecessary new accounts, or choosing the wrong browser to access it from.

If you cannot log into the VLSC, your business operations may be hindered temporarily, which makes it imperative to avoid getting to this stage.

We have compiled below a list of methods for you to swiftly login into VLSC in Microsoft Edge, without any further complications.

How can I access VLSC in Windows 11?

By using VLSC you will be granted access to download products and keys, see your volume licensing information, view your relationship summary and license summary details, review the status of your enrollments, and last but not least – activate and consume Software Assurance Benefits.

Organizations enjoy the service by granting access to their employees for the software needed, without having to purchase individual software, which is, as you may sense, very efficient.

Access is directly linked to the organization’s Microsoft account and to the master account of all licenses. This account is usually the volume licensing manager’s account, which controls all the other accounts.

Note icon
NOTE
We recommend using Microsoft Edge or Internet Explorer for the following steps and future accessing of Microsoft’s services.

  1. After you open your web browser, navigate to the Microsoft VLSC service center page to create your account.
    open edge login not working vlsc windows 11
  2. Ensure you use an email ID that is affilliated with Open License before leaving the page, as it will be more difficult to come back to this step.
    create vlsc acc login not working vlsc windows 11
  3. After you create an email, check the confirmation link in your inbox and click it to confirm your ownership.

Having followed the steps above, you should be able to log in. If unfortunately, the log-in system doesn’t work for you, follow the methods below to fix the problem at hand.

What can I do if the VLSC login is not working in Windows 11?

1. Clear browsing history and cached data

  1. Start by opening up Microsoft Edge.
    open edge login not working vlsc windows 11
  2. After the browser opens, select the Settings and more option located in the top right corner.
    settings and more login not working vlsc windows 11
  3. Once the new panel will open up, click on the History option.
  4. Tap on the Clear browsing data button.
    clear browsing data login not working vlsc windows 11
  5. Choose All time under Time range.
    all time option login not working vlsc windows 11
  6. Select Browsing history and Cached images and files, then click on Clear now.
    browsing cached data login not working vlsc windows 11

Sometimes the display page might be bugged due to the cached data. If this was indeed the cause, you should now have fixed it. Try again to login into VLSC, after you have completed the steps above.

2. Clear all browsing data

  1. Open Microsoft Edge if it’s not opened already and select the Settings and more option located in the top right corner.
    settings and more login not working vlsc windows 11
  2. After the Settings panel shows up, click on History.
  3. Tap on the Clear browsing data option.
    clear browsing data login not working vlsc windows 11
  4. Select All time under Time Range.
    all time option login not working vlsc windows 11
  5. Select all boxes, and then select Clear now.
    clear all data login not working vlsc windows 11

After you delete all the browsing data, the login page should load and function normally, unless the issue lies somewhere else. Proceed to retry logging into VLSC or move to the next method.

3. Reset Edge to default

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NOTE
This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Open Microsoft Edge and select Settings and more in the top right corner.
    settings and more login not working vlsc windows 11
  2. Select Settings from the drop down panel.
    settings login not working vlsc windows 11
  3. Click on Reset settings in the left side.
    reset login not working vlsc windows 11
  4. Select Restore settings to their default values.
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Once you’ve restored the browser’s settings, relaunch Edge and try logging into VLSC. The login page should now work soundly unless the issue lies somewhere else.

4. Use Internet Exporer browser

  1. Launch Internet Explorer 11, or download it if you don’t have it already. The process won’t take long.
    open IE login not working vlsc windows 11
  2. Press F12 on the keyboard to launch Developer tools.
    F12 IE login not working vlsc windows 11
  3. Select the Emulation option.
    emulation IE login not working vlsc windows 11
  4. Select IE11 Document mode.
    IE 11 mode login not working vlsc windows 11
  5. Add the VLSC login URL.
    search bar VLSC login not working vlsc windows 11

Once you are in Internet Explorer, you can use the document mode to check for compatibility issues. You should be able to log into VLSC without any further complications.

How to get Volume Licensing Keys?

Microsoft includes product activation technology in some products sold through the Volume Licensing channel. A product key is required to activate these products.
vlsc keys login not working vlsc windows 11

First, you need to know that not all Volume Licensing products require a key. Volume license products that use the Volume Activation are pre-installed with a KMS client setup key.

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NOTE
Some products licensed under Volume Licensing agreements use keys that cannot be obtained through the VLSC or the Microsoft Activation Center.

If you use the KMS activation, you will not need to enter a key for your products, enabling you to use them right away. However, if the product is not listed, there are two ways to obtain your VLKs:

Keys are assigned to and intended for the sole use of your organization. You may be held responsible for unauthorized use of VLKs issued under your agreement, so be sure to keep your keys secure and do not disclose them to unauthorized parties.

Microsoft’s Volume Licensing Service Center is one of the best solutions out there for managing software keys in your business.

If you encounter issues with opening Microsoft Edge in Windows 11, we have prepared a list of actions you can take to solve the problem at hand.

Compared with the older Microsoft Edge versions, the one is much more efficient, as Microsoft Edge got a massive overhaul on Windows 11. But that’s not all!

A large number of people want more options to pick from since Chrome, Firefox, or Opera are also tempting enough. Check out these great browsers for Windows 11 and see for yourself how Microsoft Edge compares next to them.

Feel free to share your opinion on Microsoft’s services and let us know in the comments below which solution worked best for you.

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