How to Fix OneDrive Not Syncing Problems in Windows 10, 8.1

Andrew Wafer
by Andrew Wafer
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fix onedrive won't sync windows 10, 8

Your data, whether we are talking about your personal information and accounts or about your programs, daily schedule or business docs, should be extremely important for you. Since you don’t want to lose your personal info, you are probably using the OneDrive service which is great as it syncs your data automatically right from your Windows 10, 8, or Windows 8.1 machine. But, unfortunately, on Windows 10, 8.1 OneDrive is not syncing, this being a common and highly reported problem.
So, in case you have noticed that OneDrive isn’t syncing your data as it should, or some data isn’t synced and the Windows system isn’t prompting you with the same, then you must read the guidelines from below, where I have showed you how to easily fix this system problem. Of course, you can anytime use Microsoft’s OneDrive troubleshooter but as you will see, your problem will not be addressed.

Therefore, you should troubleshoot the OneDrive issue by yourself. In that matter, I will help you out, by detailing the guidelines from below. As you will see, I have mentioned several solutions; just pick the method you prefer the most and see if the same is fixing your Windows 10, 8.1 issue. If not, don’t hesitate and try the next method until everything works as planned. There has been issued a reliability update for OneDrive, so install it as this could solve the problem for some of you.

How to Fix OneDrive Not Syncing in Windows 10, 8.1 Issue

  1. Search and apply the latest Windows updates
  2. Reset OneDrive
  3. Change OneDrive settings and re-initiate the tool
  4. Additional solutions to fix OneDrive sync issues on PC

1. Search and apply the latest Windows updates

The first thing you should try, though it rarely resolves the OneDrive problem, is to scan for a new Windows 8.1 update. If there is a new package available, download and install the software as it might fix your OneDrive issue – some users reported that the latest updates are troubleshooting the sync issues in SkyDrive.

2. Reset OneDrive

Other users reported that once OneDrive is reset, the service starts to sync your files as it should, without dealing with other Windows 8.1 issues. So, in order to perform this action follow:

  1. Go to your Start Screen and from there press “Wind + R” keyboard keys.
  2. On the Run box type “skydrive.exe / reset” and press “ok”.skydrive-reset
  3. Reboot your Windows 8.1 device.
  4. Launch the Run sequence once more and enter “skydrive.exe”.
  5. OneDrive will now start to sync your files.

— READ ALSO: ‘This item might not exist or is no longer available’ error in OneDrive (FIX)

3. Change OneDrive settings and re-initiate the tool

Now, if the above explained methods aren’t helpful for you, then you definitely need to try this method as many users are recommending the same.

  1. On your Windows 10, 8.1 device open Explorer.
  2. Find the SkyDrive/ OneDrive icon and right click on it; select Properties.
  3. From the main Properties window select “Security” and tap on the “advanced” option.
  4. Now, under SYSTEM, Administrators, and your own user name you should have “Full Control” permissions.
  5. From the bottom of the Advanced Security Settings for SkyDrive/ OneDrive check the “Replace all child object permission entries with inheritable permissions from this object” option and click on “ok”.onedrive
  6. Now certain files might cause some errors. Note down these files as you will have to remove them.
  7. Just transfer the files that are causing problems outside the SkyDrive folder.
  8. Then, on your Windows 10, 8.1 device open a command prompt window with administrator rights: just right click on your Start button and pick “Command Prompt (Admin).command prompt
  9. On the cmd window type “cd c:windowssystem32” and then type “skydrive /shutdown”.
  10. Wait a few minutes and then in the same cmd window type “skydrive”. Wait a few minutes and then run the SkyDrive app from your Start menu.
  11. Restart your device and that’s it, OneDrive should now work without any kinds of issues.

4. Additional solutions to fix OneDrive sync issues on PC

If the issue persists, there is also a series of additional troubleshooting methods that you can use to fix it. Here are just some of them:

  • Make sure that your firewall is not blocking OneDrive. If this is the case, add OneDrive to the list of exceptions and then check if the problem persists.
  • Make sure that the size of the file to sync is less than 10GB. Larger files won’t sync with OneDrive. As a solution, you can use a file compression software to reduce the file size.
  • Change your Microsoft account to Local Account, and back again to Microsoft account. To do this, go to Settings > Account > go to User name and User ID > select Disconnect and follow the on-screen instructions. Then go to Settings again > Account > select Connect to Microsoft Account.

So, that’s how you can fix the OneDrive Not Syncing in Windows 10, 8.1 Problem. Do share your experience with us and with our readers by using the comments section from below.


Editor’s Note: This post was originally published in May 2014 and has been since updated for freshness, and accuracy.