Ookla packet loss test: How to do it on Windows 10?

Vlad Constantinescu
by Vlad Constantinescu
VPN Expert & Privacy Advocate
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Affiliate Disclosure

  • Packet loss is one of the most pressing matters for frequent Internet users. Especially when you don't know what's triggering it or how to fix it.
  • Speedtest by Ookla can be quite a useful tool for packet loss testing, but it's worth mentioning that you can only use this feature on the desktop apps, with supported servers.
  • Our comprehensive guide can help you find out more about packet loss and how to fix it.
  • Visit our Network & Internet Hub page to learn how to administrate your network like a pro.
Packet loss test Speedtest by Ookla

Packet loss is one of the most pressing matters for frequent Internet users. And it’s frustrating too, come to think of it. It happens randomly and there’s no immediate fix for it, other than troubleshooting each section of your connection.

Even if you manage to pull it off, it may be just a spike that passes as quickly as it came. However, if you’ve noticed a pattern in packet loss occurrence, there might be an underlying issue.

And this is the perfect opportunity to run a test that can help you isolate the problem. By the end of it, you’ll at least know if the issue is on your side, your ISP’s, or with the server you want to connect to.

Ookla packet loss test available in-app

If your PC runs on Windows 10, you’re in luck. You can download the Speedtest by Ookla Windows 10 app and perform a quick assessment of your connection. It can help you see your ping, download, upload, jitter, and packet loss, all in the same place.

Note that the packet loss and jitter tests are only available in the desktop app. The website speed test service only displays ping, upload, and download speed.

Although this can be quite a useful tool for packet loss testing, it’s worth mentioning that you can only test for packet loss on servers that support this feature.

Download Speedtest by Ookla app

  1. Go to the product’s page on the Windows 10 Store app
  2. Click Get then InstallWindows 10 Store app Speedtest by Ookla
  3. Wait for the installation to complete
  4. Click Launch
  5. Grant the app permission to use your location for accurate results
  6. Click the Go button once the app launchesSpeedtest by Ookla interface
  7. Wait for the speed test to complete
  8. Click the More buttonMore button Speedtest by Ookla
  9. Look for previous tests in the newly-opened section
  10. Select the most recent one or the test you want to check for packet lossResult history Speedtest by Ookla
  11. Note the packet loss value in the upper-right cornerSpeedtest by Ookla packet loss test

If you see anything else than a percentage, chances are that the server you chose doesn’t support this test. Go back to the main screen of the app, select another server, and run the test again.

Check it for the packet loss results. If you still can’t see it, repeat the previous steps as necessary.

Speedtest by Ookla includes packet loss test

If you want to make sure that you or your ISP doesn’t leak packets, Speedtest by Ookla’s desktop app for Windows 10 PCs is a great way to achieve that. You just fire it up, select an appropriate server, and hit the Go button.

Once the test is done, you can check it in the Result History section. You’ll be able to see the ping, download and upload speed, jitter, and packet loss percentage in the same place.

FAQ: Learn more about Ookla packet loss test

  • What is Speedtest by Ookla?

Speedtest by Ookla is an easy way to benchmark your internet connection and test its speed, ping, and even packet loss. Thanks to Ookla’s huge network of servers that are spread globally, you can be sure that the results will be accurate.

  • Is Speedtest by Ookla accurate?

Yes, this app/service is one of the most accurate tools to gauge your Internet connection’s speed and quality. It offers various parameter checks such as download and upload speed, ping, jitter, and even packet loss on desktop apps.

  • Does Ookla have a packet loss test?

Yes, you can test for packet loss using Ookla, but only the desktop apps have this feature. If you want to carry an advanced test, check out our comprehensive guide on packet loss.