FIX: Oops! There was a problem displaying this page

Matthew Adams By: Matthew Adams
3 minute read
Oops! There was a problem displaying this page google chrome

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A few Chrome users have stated on forums that they can’t open Google Play e-books in Google’s browser. When they try to open GP e-books in Chrome, an “Oops! There was a problem displaying this page” tab opens. Consequently, users can’t load non-free e-books within Chrome. These are a few resolutions that might fix the Google Play e-book error in Chrome.

Fix Google error: Oops! There was a problem displaying this page

  1. Open Google Play E-books With Other Compatible Browsers
  2. Clear Chrome’s Browser Data
  3. Add Cookie Exceptions for Google Play Books
  4. Reset the Browser
  5. Turn Off Ad-Blocker Extensions

1. Open Google Play E-books With Other Compatible Browsers

Try opening Google Play e-books with alternative browsers. You will need to open the GP e-books within compatible browsers, such as Safari, Edge, Opera and Firefox. This resolution isn’t exactly a fix for Chrome, but other browsers might still open the GP e-books.

2. Clear Chrome’s Browser Data

To fix the Google Play e-book error in Chrome, clear the browser‘s cache and cookies. That’s one of the best ways to fix website pages that aren’t loading, and the resolution might also fix GP e-books. You can clear Chrome‘s browser data as follows.

  • Press the Customize Google Chrome button at the top right of the browser‘s window.
  • Click More tools > Clear browsing data to open the window shown directly below.

  • Select the Cookies and other site data and Cached images options.
  • Then press the Clear Data button.

3. Add Cookie Exceptions for Google Play Books

  • Some Chrome users have fixed the Google Play e-books error by adding cookie exceptions for Google books. To do that, press the Customize Google Chrome button and select Settings.

  • Click Advanced at the bottom of the Settings tab to expand the options.
  • Press the Content Settings button to open the content categories shown below.

  • Click Cookies to open cookie settings.

  • Press the ADD button for Allow, enter ‘books.googleusercontent.com’ in the text box and click ADD.
  • Press the Allow ADD button again to enter ‘books.google.com’ in the Add a site text box. Then press the ADD button.

  • Click See all cookies and site data to open a list of cookies.

  • Enter ‘books’ in the Search cookies text box.
  • Press the Remove All Shown button.
  • Then press the Clear All button to confirm.

— RELATED: Fix: “Aw, Snap! Something went wrong while displaying this webpage” error in Google Chrome

4. Reset the Browser

Some Chrome users have confirmed that resetting the browser can fix the GP e-book error. Resetting the browser will disable its extensions, clear browser data and restore Chrome to its default settings. This is how you can reset Google Chrome.

  • Click Customize Google Chrome to open the browser‘s main menu.
  • Select Settings to open the Settings tab.
  • Scroll down and click Advanced to expand the Settings tab.
  • Then scroll to the Restore settings to their original defaults option shown below.

  • Press the Restore settings to their original defaults button to open a Reset settings window as below.

  • Press the Reset Settings button to restore the browser.

5. Turn Off Ad-Blocker Extensions

The Google Play e-book error can also be due to ad-blockers that block site analytics. So, switching ad-blockers off can also fix the issue. Resetting Chrome will disable ad-blockers, but you can switch extensions off via the Extensions tab as follows.

  • Press the Customize Google Chrome button.
  • Select More tools > Extensions to open the tab shown directly below.

  • Then you can toggle ad-blocker extensions off by clicking their disable buttons.

  • Alternatively, you can click Remove to remove an ad-blocker extension.

Those resolutions will probably fix Chrome so that you can load Google Play e-books in the browser again. If you have further fixes for the GP e-book error, feel free to share them below.

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