How to: Opt out of Microsoft Customer Experience on Windows 10

By: Milan Stanojevic
4 minute read

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Windows 10 collects information about its users and sends it back to Microsoft so that developers can improve future versions of Windows. Many users are concerned about their privacy, therefore today we’re going to show you how to opt out of Microsoft Customer Experience on Windows 10.

What is Microsoft Customer Experience and how to turn it off in Windows 10?

Microsoft Customer Experience Improvement Program was designed to collect information on how you use certain Microsoft programs so that Microsoft can improve them in the future. According to Microsoft, they don’t collect your personal information such as your name, address or phone number with Customer Experience Improvement Program, therefore your personal information is safe. Unfortunately, there’s no way to verify what data this feature collects, therefore many users feel like this feature is violating their privacy. If you’re concerned about your privacy, you should know that you can turn this feature off.

How to – Opt out of Microsoft Customer Experience on Windows 10

Solution 1 – Use Group Policy

According to users, you can turn off this feature simply by using Local Group Policy Editor. To turn Microsoft Customer Experience off, follow these steps:

  1. Press Windows Key + R and enter gpmc.msc. Press Enter or click OK.
    opt-out-microsoft-customer-experience-group-policy-1
  2. When Local Group Policy Editor opens, go to Computer Configuration > Administrative Templates > System > Internet Communication Management > Internet Communication settings in left pane.
    opt-out-microsoft-customer-experience-group-policy-2
  3. In right pane locate Turn off Windows Customer Experience Improvement Program and double click it to open its properties.
  4. Select Enabled option and click Apply and OK to save changes.
    opt-out-microsoft-customer-experience-group-policy-3

Solution 2 – Disable Customer Experience Improvement Program in Word

As we previously mentioned, many Microsoft’s applications use Customer Experience Improvement Program, and Office tools are no exception. If you’re using any of the Office tools on your PC, you’ll have to disable this feature for every tool. To disable this feature in Word, follow these steps:

For various PC problems, we recommend to use this tool.

This tool will repair most computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download ReimagePlus (100% safe download and endorsed by us).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues.

  1. Go to File and choose Options from the menu.
  2. Navigate to the Trust Center tab.
  3. Click the Trust Center Settings button.
  4. Now go to the Privacy Options tab.
  5. Locate Sign up for the Customer Experience Improvement Program option and uncheck it.

Disabling this feature in Office tools is easy, but you’ll have to repeat this procedure for every Office tool that you use.

Solution 3 – Disable Customer Experience in Task Scheduler

Task Scheduler is a useful application that allows to create all sorts of custom tasks and schedule them. In addition to creating your own tasks, you can also control certain Windows 10 tasks by using this application. To disable Customer Experience in Task Scheduler, follow these steps:

  1. Press Windows Key + S and enter task. Select Task Scheduler from the menu.
    opt-out-microsoft-customer-experience-task-1
  2. When Task Scheduler opens, go to Task Scheduler Library > Microsoft > Windows > Application Experience in left pane.

  3. For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

    1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  4. In the right pane you should see three options: Microsoft Compatibility Appraiser, ProgramDataUpdater and StartupAppTask. Select all these tasks, right click them and choose Disable from the menu.
    opt-out-microsoft-customer-experience-task-2
  5. Go to the Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program in left pane.
  6. In the right pane, select all three tasks, right click them and choose Disable from the menu.
    opt-out-microsoft-customer-experience-task-3
  7. Go to Task Scheduler Library > Microsoft > Windows > Autochk and disable Proxy task.
    opt-out-microsoft-customer-experience-task-4

After disabling all these tasks the Customer Experience service should be permanently disabled.

Solution 4 – Disable Customer Experience in Windows Media Player

As we already mentioned, many applications from Microsoft have this feature enabled by default, and one of those applications is Windows Media Player. To disable this option in Windows Media Player, you need to do the following:

  1. Open Windows Media Player.
  2. When Windows Media Player opens, press Alt + T shortcut. Choose Tools > Options from the menu.
    opt-out-microsoft-customer-experience-media-1
  3. Go to Privacy tab and uncheck I want to help make Microsoft software and services even better by sending Player usage data to Microsoft in Windows Media Player Customer Experience Improvement Program section.
  4. Click Apply and OK to save changes.
    opt-out-microsoft-customer-experience-media-2

Microsoft Customer Experience is used to collect information regarding certain applications, and if you think that this feature is invading your privacy, you can easily turn it off by following the instructions from this article.

We recommend this tool to update all your drivers automatically

Downloading drivers manually can be a long and tedious process. Outdated drivers can often cause crashes, file loss and even permanent damage to your computer. DriverUpdater quickly and automatically downloads all the drivers that you need:

  1. Download DriverAgent Plus (100% safe download and endorsed by us).
  2. Once the download is complete start DriverUpdater.
  3. Click the Start Scan button and let the tool download all the necessary drivers.

READ ALSO:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809

iamsovy@gmail.com' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading

Discussions