Watching a movie in Windows Media Player can be done very easily seeing that this application is implemented in the Windows 8.1 operating system and it has a very user friendly interface but you might have stumbled upon the most annoying issue that can happen to you while using an application and that is to have the program crashing in the middle of a movie or just right after you open it. Reading the lines below you will find out what to do in order to apply some troubleshooting steps to the operating system and fix your Windows Media Player from crashing again.
Windows Media Player might crash for more than one reason but the most common is that the registry files that use the application might have gotten damaged or deleted by a third party application. This issue usually appears when you update to another version of Windows like the Windows 8.1 or just by installing an application that interfered with the registry files for Windows Media Player .
Tutorial for fixing Windows Media Player if it crashes in Windows 8.1
- Press and hold the button “Windows” and the button “X”.
- You should now have in front of you a menu where you will need to find the “Control Panel” feature.
- Left click or tap on “Control Panel” icon.
- Left click or tap on the “View All” button in this window.
- You must find there the troubleshooter for “Windows Media Player Library and Windows Media Player Settings”
- Run every troubleshooting step you have there and select “apply the fix” to make the changes to the operating system.
- Close the windows you have opened and reboot the Windows 8.1 operating system.
- Try starting your Windows Media Player and see if it crashes again.
- Press and hold the “Windows” button and the “X” button.
- Right click on the “Command Prompt” window and left click on Run as Administrator.
Note: or left click on “Command Prompt (Admin)” icon.
- You should have in front of you the command prompt window with administrative privileges.
- You will need to write in the Command Prompt window the following: “sfc /scannow” but without the quotes.
- Press the “Enter” button on the keyboard.
- Let the SFC scan finish.
- After the SFC scan is completed you will need to close the Command Prompt window.
- Reboot the Windows 8.1 device.
- Try again and see if your Windows Media Player is still crashing.
- Swipe in from the right side of the screen.
- Left click or tap on the “Search” feature.
Note: Move the mouse cursor to the lower right side of the screen to open the menu if you are using a mouse.
- In the search box you will need to write the following: “msconfig” without the quotes.
- Open “System Configuration” window.
- Left click or tap on the “Services” tab situated in the upper side of the window.
- Check the box next to “Hide all Microsoft Services”.
- Left click or tap on the “Disable All” button.
- Left click or tap on the “Startup” tab situated in the upper side of the window.
- Left click or tap on the “Open Task Manager” feature.
- Left click or tap on the “Startup” tab in the Task Manager window.
- In the list you have there you will need to click on each application at a time and left click or tap on the “Disable” option.
- Close the Task Manager window.
- In the “System Configuration” window in the Startup tab you will need to left click on the “OK” button.
- Reboot your Windows 8.1 operating system.
- After the devices starts again check and see if you Windows Media Player is working.
- If it is than one of your applications you disabled from Startup is interfering with your Windows Media Player.
- If it isn’t you will need to enable the applications you had on the Startup and reboot the Windows 8.1 device again.
That’s it, a few methods that you can follow in order to fix your Windows Media Player and prevent it from crashing again during your usage. Please write us below for any additional questions you might have on this subject and we will help you further with this issue.