Full Fix: Page not responding error on Windows 10, 8.1, 7

By: Matthew Adams
7 minute read

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Are you often getting unresponsive web pages in your default browser? When a page isn’t responding, Firefox users usually get a “Warning: Unresponsive script” error message. A Page(s) Unresponsive window usually opens for unresponsive pages in Google Chrome. Edge, Internet Explorer and all other browsers can also have unresponsive page errors which can be narrowed down to a few factors.

When a web page becomes unresponsive, it’s probably a scripting error caused by extensions, an outdated browser and/or plug-ins, page bugs, etc. It might also be due to overextended system resources preventing browsers from responding in time. If you’re often getting unresponsive pages in your browser, here are a few potential ways you can fix the problem in Chrome, Firefox, Edge and Internet Explorer.

Web page not responding on PC, how to fix it?

Page not responding message can appear in any browser and prevent you from accessing your favorite websites. Speaking of this issue, here are some similar problems reported by users:

  • Page not responding Chrome, Internet Explorer – This issue can appear in any browser, and if you encounter this problem, be sure to update your browser to the latest version and check if that helps.
  • Web page not responding Windows 10 Edge – This issue can appear in Edge as well, and sometimes your antivirus can be the cause. Simply disable the antivirus and check if that helps.
  • Internet page not responding, page will not load – Many users reported this issue in their browser, and if you encounter it, be sure to disable all third-party extensions.
  • Page not opening in Internet Explorer, Chrome, Firefox – This issue can appear on any third-party browser, and if you encounter it, be sure to reinstall it and check if that solves the problem.

Solution 1 – Check your antivirus

Web page not responding Windows 10 Edge

Page not responding message can sometimes appear due to your antivirus, and if you encounter it, it’s advised that you temporarily disable certain antivirus features or your antivirus altogether.

If disabling the antivirus doesn’t help, your next step would be to uninstall your antivirus. Once you remove your antivirus, check if the issue is still there. Several users reported that removing their antivirus solved the problem for them, so if that’s the case, you should consider switching to a different antivirus solution.

There are many great antivirus tools on the market, but if you’re looking for a secure antivirus that won’t interfere with your system, we recommend you try Bitdefender.


Solution 2 – Update the Browser

If you keep getting Page not responding message in your browser, the issue might be the browser itself. Sometimes your browser might be outdated, and that can cause this and many other issues to appear. To avoid this and other errors in the future, it’s advised that you update your browser.

Your browser updates itself automatically for the most part, but you can always check for updates manually by doing the following:

  1. Click the Menu icon in the top right corner. Now go to Help > About Google Chrome.
    Internet page not responding, page will not load
  2. A new tab will now appear and check for available updates. If any updates are available, they will be installed automatically in the background.
    Page not opening in Internet Explorer

After installing the latest updates, check if the problem is still there. Keep in mind that this method works for Google Chrome, but if you’re using a different browser, the procedure should be quite similar.


Solution 3 – Remove superfluous browser extensions and apps

Sometimes your browser extensions can interfere with the browser itself and cause Page not responding message to appear. To fix the problem, it’s advised that you find and disable all problematic extensions. This is quite simple to do, and you can do it by following these steps:

  1. Click the Menu icon in the top-right corner and navigate to More tools > Extensions.
    Page not responding Chrome
  2. Click the little switch next to the extension you want to disable. You’ll need to repeat this step for all available extensions.
    Web page not responding Windows 10 Edge
  3. After the extensions are disabled, restart Chrome and check if the issue is still there.

If disabling the extensions fixes the problem, we advise you to go back to your browser and enable extensions one by one until you find the extension that is causing the problem. Once you find it, remove it and the issue should be permanently resolved.

If you’re using multiple browsers on your PC, or if you just want to use a simple third-party solution, you should definitely consider using CCleaner. To do that, follow these steps:

  1. First, add CCleaner to Windows from this page.
  2. Click Tools on the CCleaner window and select Browser Plugins to open the tabs shown in the snapshot directly below. The tabs list your IE, Opera, Chrome and Firefox extensions, apps, plug-ins, and toolbars.
    Page not responding Chrome
  3. Now, you can select extensions and apps listed on those tabs and press the Disable button to switch them off.
  4. Alternatively, you can select extensions, apps, and toolbars on those tabs and click Delete to erase them.

Solution 4 – Clear the browser cache and cookies

Sometimes your cache and browsing data can cause this problem to appear, and in order to fix Page not responding message, you need to remove your cache. This is quite simple to do, and you can do it by following these steps:

  1. Click the Menu icon and select Settings from the menu.
    Page not responding Internet Explorer
  2. Settings tab will now open. Scroll all the way down and click Advanced.
    Web page not responding Windows 10 Edge
  3. Click Clear browsing data.
    page will not load
  4. Set Time range to All time. Now click the Clear data button.
    Page not opening in Firefox

After a couple of moments, the cache will be cleared. Restart the browser and check if the problem is still there.

If you’re using multiple browsers, you can always use CCleaner to clear cache from multiple browsers simultaneously.


Solution 5 – Switch off hardware acceleration

Hardware acceleration can be a useful feature that will utilize your hardware in order to give you better performance. However, sometimes this feature might not work properly and it can even give you Page not responding message.

Therefore, in order to fix this problem, we advise you to completely disable this feature. To do that, follow these steps:

  1. Open the Settings tab and click Advanced.
  2. Scroll all the way down to the System section and uncheck Use hardware acceleration when available.
    Internet page not responding

Even though this method works on Chrome, disabling hardware acceleration is similar for all major browsers.


Solution 6 – Switch off Chrome’s Sandbox Mode

This is a potential fix for unresponsive pages specifically in Google Chrome. Chrome has a Sandbox Mode that’s supposed to be an anti-virus measure but that also requires extra system resources. This is how you can switch off Sandbox Mode:

  1. First, you should right-click a Chrome shortcut on the desktop and select Properties to open the window and tab below.
    Web page not responding Windows 10 Edge
  2. Then add -no-sandbox to the end of the Target field. As such, the Target field would then be something like: “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” – no-sandbox.
    Page not responding Chrome
  3. Press the Apply > OK buttons to close the Shortcut Properties window.

Solution 7 – Adjust the dom.max_script_run_time Setting in Firefox

Firefox users can also configure page scripts to run longer which will give them a little more time to complete. Like this, you might not get so many unresponsive scripts and pages. You can configure the scripts to run longer by adjusting an about:config setting in the browser.

  1. Input ‘about:config’ in Firefox’s URL bar and press the Enter key.
  2. Type ‘dom.max_script_run_time’ into the search box at the top of the about:config page.
  3. Next, you should double-click dom.max_script_run_time and input a higher value. For example, enter 30 in the text box and press the OK button.


Solution 8 – Remove Chrome’s local files

Sometimes Chrome’s local files can get corrupted or damaged, and that can lead to Page not responding message. To fix this problem, you need to find these files and remove them manually. This is relatively simple to do, and you can do it by following these steps:

  1. Press Windows Key + R and enter %localappdata%. Now press Enter or click OK.
    Page not opening in Internet Explorer
  2. Navigate to Google\Chrome\User Data directory. Locate the Default folder and rename it. You can rename it to Default.old.

After doing that, start Chrome again and the issue should be resolved.


Solution 9 – Reinstall your browser

If Page not responding message keeps appearing, the only way to fix this problem might be to reinstall your browser. There are several ways to do that, but the most efficient method is to use an uninstaller software.

In case you’re not familiar, uninstaller software can remove any application from your PC, but it will also remove all files and registry entries associated with that application. As a result, the application will be completely removed from your PC, and there won’t be any leftover files to interfere with your system.

If you’re looking for a good uninstaller software, we strongly recommend that you try Revo Uninstaller. Once you remove your browser using this tool, install it again and check if the issue is still there.

The above fixes won’t necessarily guarantee your browser will never have any further unresponsive pages. However, they will certainly reduce page not responding errors in Chrome, Firefox, Internet Explorer, and Edge.


Editor’s Note: This post was originally published in March 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


 

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