Fix: “Please insert the disk” in Windows 10

9 minute read

Computer errors will occur on your PC sooner or later, and if that happens, you should know how to fix them. One error that Windows 10 users reported is Please insert the disk error, and today we’re going to show you how to solve this problem on your PC.

“Please insert the disk” error, how to fix it?

Table of contents:

Fix – “Please insert the disk”

Solution 1 – Edit your registry

According to users, you can fix this problem on your PC simply by making few changes to your registry. Editing your registry can be somewhat dangerous, therefore we strongly advise you to create a backup of your registry before making any changes. To modify your registry and fix this problem, do the following:

  1. Press Windows Key + R and enter regedit. Press Enter or click OK.
    please-insert-the-disk-regedit-1
  2. When Registry Editor opens, in the left pane navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows key.
  3. In the right pane, double click the ErrorMode DWORD to open its properties.
  4. Enter 2 in the Value data field and set the Base as Decimal. Click OK to save changes.
    please-insert-the-disk-regedit-2
  5. After making changes to your registry, restart the PC and check if the problem is resolved.

Solution 2 – Change the drive letter

Users reported that this error occurs when you insert a card into a card reader, and to fix this problem, you need to insert the card into card reader and change the drive letter. To do that, follow these steps:

  1. Press Windows Key + X to open Win + X menu. Select Disk Management from the list of options.
    please-insert-the-disk-disk-management-1
  2. When Disk Management opens, locate your SD card, right click it and choose Change Drive Letter and Paths.
    please-insert-the-disk-disk-management-2
  3. Click the Change button.
    please-insert-the-disk-disk-management-3
  4. Make sure that Assign the following drive letter option is selected. Now select a different drive letter from the menu. Some users are suggesting to choose a letter V, W or X since those letters are almost never used by Windows.
    please-insert-the-disk-disk-management-4
  5. After you’re done, click OK to save changes.

This solution works for card readers, USB flash drives and any other removable storage device that you might use.

Solution 3 – Download the latest updates

Many Windows 10 issues are fixed by installing the latest updates, and the same applies to this problem. If you’re having Please insert the disk error on your PC, be sure to check if you have the latest Windows 10 updates installed. If not, visit the Windows Update section and download them.

We also recommend this third-party tool (100% safe and tested by us) to automatically download all the outdated drivers on your PC.

Solution 4 – Run the Hardware and Devices troubleshooter

You can sometimes solve Please insert the disk error simply by running Hardware and Devices troubleshooter. This troubleshooter is designed to fix common problems, and sometimes it can be used to fix this problem as well. To run the troubleshooter, do the following:

  1. Press Windows Key + S and enter troubleshooting. Select Troubleshooting from the list of results.
    please-insert-the-disk-troubleshooting-1
  2. When Troubleshooting window opens, click View all in the menu on the left.
    please-insert-the-disk-troubleshooting-2
  3. Select Hardware and Devices from the list.
    please-insert-the-disk-troubleshooting-3
  4. When Hardware and Devices Troubleshoot opens, click Next and follow the instructions on the screen.

After the troubleshooter scans your PC, the problem should be completely resolved.

If the issue still persist, we also recommend you to download this tool  (100% safe and tested by us) to scan and fix various PC problems, such as file loss, malware and hardware failure.

Solution 5 – Download and install a different chipset driver

According to users, sometimes you can fix this problem simply by downloading the appropriate chipset driver. This is a simple procedure, and in order to do it just go to your motherboard manufacturer’s website and download a different set of chipset drivers. After doing that, your issue should be resolved.

Solution 6 – Use the default DVD driver

One way to fix Please insert the disk error is to use the default DVD driver. To do that, you need to uninstall your current DVD driver and let Windows 10 install the default driver instead. To do that, follow these steps:

  1. Press Windows Key + X and select Device Manager from the list.
    please-insert-the-disk-device-1
  2. When Device Manager opens, locate your DVD drive, right click it and choose Uninstall.
    please-insert-the-disk-device-2
  3. When the confirmation message appears, click OK.
  4. After you remove your driver, restart the PC.

After your PC restarts the default driver will be installed and the problem will hopefully be fixed.

Solution 7 – Disable the USB device from Device Manager

Users reported that this problem can sometimes occur due to problems with your printer. For example, users reported this issue with a printer that has a USB port on it. This port can be used to attach a USB flash drive and print pictures quickly. However, sometimes your computer might recognize that USB port on your printer as a USB port on your PC, and that can lead to all sorts of problems. One way to fix this problem is to open the Device Manager, locate this port and disable it. While doing this, be sure not to disable any USB ports on your PC.

Solution 8 – Repair the installation

Users reported this issue while installing AutoCAD software on their PC, and according to them, you can fix this problem by installing 64-bit version of the software. To do that, simply insert the installation CD, navigate to the 64-bit folder and run the setup.msi file. After that, you should be able to install the application without any errors. If the problem persists, you might want to repair your installation by doing the following:

  1. Press Windows Key + S and enter programs and features. Select Programs and Features from the list of results.
    please-insert-the-disk-uninstall-1
  2. List of all installed applications will appear.
  3. Locate AutoCAD software, select it and choose Repair from the menu on the top. Alternatively you can right click AutoCAD and choose Repair.
    please-insert-the-disk-uninstall-2

Fix – “Please insert the disk 1”

Solution 1 – Run the proper setup file

According to users, this error can occur while installing AutoCAD, and if you want to fix it you need to run the proper setup file. According to users, if you’re trying to install 32-bit version, you need to do the following:

  1. Go to cdrom/setup/x86/acad directory.
  2. Locate the acad.msi and double click it to start the setup.

Users reported that running setup.exe will ask you to insert disk 1, but you can avoid this problem by using the method above. If you’re trying to install 64-bit version, you need to do the following:

  1. Open AutoCAD ISO file using any ISO application.
  2. Locate setup.ini file, move it to your PC and open it in Notepad.
  3. Add USE_REMOVABLE_DRIVE=YES under [SETUP].
  4. Save the file and replace it on the ISO.
  5. Now run setup.exe and try to install the software again.

Solution 2 – Copy the installation files to your computer

If you’re having this error while installing AutoCAD 2016, you can easily fix it simply by copying the installation files to your computer. Copy the entire installer folder from the installation media to your computer and try to run Setup.exe again. After doing that, you should be able to install the application without any problems.

If you’re trying to install a different application on your PC, you can just copy the contents of the ISO file to your hard drive and run the setup process from there and the problem will be solved.

Fix – “Please insert the disk into removable disk” error in Windows 10

Solution 1 – Use DISKPART

DISKPART is a command line disk utility used for used for partitioning, formatting and managing partitions in your setup. We usually use it for managing HDDs or SSDs, but it can be equally effective for dealing with removable drive errors.

Here’s how to use DISKPART to solve this particular issue:

  1. Go to Search, type cmd, and open Command Prompt as Administrator.
  2. Execute the following commands:
  3. diskpart
  4. list disk
  5. select disk (Disk number present in the table. Determine which number represents the USB drive you’re having problems with, and select it. The following command will clean it. So, be sure you already made a backup of all the data present on that drive somewhere else)
  6. clean
  7. Now that the USB drive is clean, execute the following commands to create a new partition:
  8. create partition primary
  9. active 
  10. Now, all you need to do is to format the newly created partition to the FAT32 format. Here’s how to do it:
  11. Select partition 1 (we used 1 as an example, but you should replace it with the actual number of your partition)
  12. format fs=fat32
  13. Close the command prompt, and restart your computer.

That’s about it, you have now completely ‘recycled’ the troublesome USB drive, and hopefully, it’ll work this time. If not, try some of the solutions listed below.

Solution 2 – Check for physical damage

If your USB port is damaged, you obviously won’t be able to use it properly. So, if none of the software solutions got the job done, check if your USB port is physically damaged. The same thing goes for the USB drive, as well.

Solution 3 – Update the USB Hub drivers

If you haven’t updated your drivers in a while, there’s a chance your current USB Hub driver interferes with the current version of Windows 10. In that case, the obvious solution is to update the USB Hub driver. And here’s how to do that:

  1. Go to Search, type devicemngr, and open Device Manager.
  2. Expand Universal Serial Bus controllers
  3. Right-click the USB Root Hub, and go to Update driver.
  4. Let the wizard find new updates (if available) and finish the installation.
  5. Restart your computer.

Update drivers automatically

If you don’t want the hassle of updating all your drivers manually, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool. This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it.

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.driver updater diagnozing
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    driver updater scan finished
    Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Solution 4 – Run the Hardware Troubleshooter

If none of the solutions listed above managed to solve the problem, we’re going to try Windows 10’s own hardware troubleshooter. This tool is actually multifunctional, but fortunately, it features a ‘hardware department’. Here’s how to run the Windows 10 Troubleshooter to solve the Please insert the disk into removable disk error:

  1. Go to the Settings app.
  2. Go to Updates & Security Troubleshoot.
  3. Select Hardware and Devices, and go to Run the troubleshooter. 
  4. Wait for the process to finish, and folow further on-screen instructions.
  5. Restart your computer.

Please insert the disk error can be caused by incorrect drive letter or by your security permissions, but you should be able to fix this problem by using our solutions.

Editor’s Note: This post was originally published in October 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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