My printer wants to fax instead of printing: Here’s a fix

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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printer wants to fax instead of print
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Dealing with multifunction printers shouldn’t be that big of a fuss, since printing, scanning, or faxing modes can easily be changed with both physical buttons and software UI.

However, some users have had a hard time with their printers, as they are, seemingly, stuck in fax mode. Namely, it seems that the printer wants to fax instead of print and it gets stuck in that mode.

Check the steps below to address this issue accordingly.

How do I turn off fax on my printer?

1. Try updating the drivers

  1. Open the Control Panel.
  2. Click on Hardware & Sound.
    My printer wants to fax instead of print
  3. In the section of Devices & Printers, click on Device Manager.
    My printer wants to fax instead of print
  4. Select View => Select Show Hidden Devices.
  5. Click Printers => Right Click on your printer’s name => Select Update Driver Software.
  6.  You will see two options to update your driver: searching automatically or browsing it from your local disk.
  7. Follow the subsequent steps to update your driver.

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2. Uninstall the printer

  1. Firstly, open the Settings.
    My printer wants to fax instead of print
  2. Secondly, click on the Devices.
  3. Thirdly, click on Printers & scanners.
  4. Click on printer and click on the Remove device button.
  5. Click on Yes button to remove.

Now you have successfully removed the printer. It’s time to reinstall it again.

3. Reinstall the printer

  1. Connect the printer to your computer and turn it ON.
  2. Open the Settings.
  3. Click on the Devices.
  4. Click on Add a printer or scanner.
    .My printer wants to fax instead of print
  5. Subsequently, your computer will detect your computer. You will have to follow the instructions to finish the installation.
  6. If the computer does not detect your printer, click on The printer that I want isn’t listed shown in the following image.My Printer Wants To Fax Instead Of Print
  7. Once you are taken to the troubleshooting zone, the computer will ask you to provide your printer’s name to search for it. Follow the instructions to finish the installation.
My printer wants to fax instead of print

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