FIX: The requested URL was rejected browser error

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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  • The requested URL was rejected error message happens due to corrupted cookies or browser cache data.
  • Changing your main browser will easily get rid of the URL rejected consult administrator error message.
  • Follow our steps to clear your browser cache and you'll fix your request rejected error in no time.
  • If that doesn't work, try restarting your router by using our method and see if that helps.
Requested URL error

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The requested URL was rejected error message appears in browser tabs. That error message appeas within a Request Rejected tab that opens when a user tries to open a specific webpage.

The full error message states: The requested URL was rejected. Please consult administrator. Consequently, users can’t open the required webpage.

The error occurs mostly due to corrupted cookies, damaged browser cache, or interfering internet settings. These are some resolutions that might fix The requested URL was rejected error.

Potential fixes for rejected URL errors

  1. Switch to an alternative browser 
  2. Check if the is Website Down
  3. Clear the browser cache
  4. Restart Your Router
  5. Add the webpage URL to your trusted websites

What can I do to fix the URL rejected errors?

1. Switch to an alternative browser 

If the website you’re trying to visit is up and running, then your browser might be the culprit. We suggest installing a new browser.

For example, Opera is an excellent choice for Windows 10 users. If we were to describe Opera using 3 words, these words would be: fast, reliable, and secure. So, basically, that’s everything you need from a browser.

If you prefer using a reliable browser that doesn’t throw all sorts of errors when you’re trying to visit a particular website, download and install Opera.


Navigate the Internet more easily and with close to zero errors, by using this fantastic browser.

2. Is the Website Down?

  1. Open the Is it Down Right Now website in your browser.
  2. Enter the website’s URL in the text box.
  3. Press the Check button.

First, you have to check if the website is down or not. It might be the case that the website is generally down, and the problem won’t be from your side. In such a case, you just need to wait it out.

3. Clear the browser cache

3.1 Clean your cache on Google Chrome

  1. Press the Customize Google Chrome menu button.
  2. Click More tools and select Clear browsing data to open the options shown in the snapshot directly below.
  3. Select All time on the Time range drop-down menu.
  4. Select the Cookies and other site data option.
  5. Press the Clear data button.

The requested URL was rejected error can be due to broken, or corrupted, cookies. Some users have stated that clearing the browser cache fixed the issue. 

3.2 Use a specialized tool

  1. Click Free Download on CCleaner’s website to add that software to Windows.
  2. Click Custom Clean > Applications in CCleaner to open the tab below.
    This image has an empty alt attribute; its file name is requested-URL-10.jpg
  3. Select the Cookies checkbox for your browser.
  4. Then press the Analyze button.
  5. Finally, click the Run Cleaner button.

Users with other browsers can clear their cookies with the freeware CCleaner utility.

4. Restart your router

Some users have also confirmed that restarting the router fixes The requested URL was rejected error. So, turn off your router for at least a few hours, or perhaps even a day.

The simplest way to turn it off is to unplug it from its power source. After you’ve waited, turn your router back on. Thereafter, the webpage that wasn’t opening might open in your browser.

5. Add the webpage URL to your trusted websites

  1. Scroll down the Settings tab to press the Advanced button.
  2. Click Open proxy settings to open the window shown directly below.
  3. Select the Security in the snapshot directly below.
  4. Select the Trusted Sites zone, and press the Sites button.
  5. Enter the URL for the webpage that doesn’t open.
  6. Press the Add button.
  7. Click the Close button on the Trusted sites window.
  8. Then click OK on the Internet Properties window.

Adding URLs to trusted websites is another resolution some users have confirmed fixes The requested URL was rejected error.

To add a URL to Chrome’s trusted sites, input chrome://settings/ in that browser’s URL bar and press Enter.

The requested URL was rejected is just one of the various page load error messages that can crop up in browsers. The fixes above might fix that error message and perhaps a few other page load errors.

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