How to fix “The requested URL was rejected” error

Matthew Adams By: Matthew Adams
3 minute read

Home » Fix » How to fix “The requested URL was rejected” error

The requested URL was rejected” error message appears in browser tabs. That error message appeas within a Request Rejected tab that opens when a user tries to open a specific webpage.

The full error message states: The requested URL was rejected. Please consult administrator. Consequently, users can’t open the required webpage. These are some resolutions that might fix “The requested URL was rejected” error.

Potential fixed for rejected URL errors

1. Is the Website Down?

First, check if the website is down or not. It might be the case that the website is generally down. To check if that’s the case, open the Is it Down Right Now website in your browser. Enter the website’s URL in the text on that site, and press the Check button. Then the server status check will tell you if the site is down or not.

2. Clear the Browser Cache

The requested URL was rejected error” can be due to broken, or corrupted, cookies. Some users have stated that clearing the browser cache fixed the issue. Chrome users can clear that browser’s cache as follows.

  • Press the Customize Google Chrome menu button.

  • Click More tools > Clear browsing data to open the options shown in the snapshot directly below.

  • Select All time on the Time range drop-down menu.
  • Select the Cookies and other site data option.
  • Press the Clear data button.

Users with other browsers can clear their cookies with the freeware CCleaner utility. Click Free Download on CCleaner’s website to add that software to Windows. Then users can click Custom Clean > Applications in CCleaner to open the tab shown directly below. Select the Cookies check box for your browser, and then press the Analyze button. Thereafter, users can click the Run Cleaner button.

3. Restart Your Router

Some users have also confirmed that restarting the router fixes the “The requested URL was rejected error.” So, turn off your router for at least a few hours, or perhaps even a day. Then turn your router back on. Thereafter, the webpage that wasn’t opening might open in your browser.

4. Add the Webpage URL to Your Trusted Websites

Adding URLs to trusted websites is another resolution some users have confirmed fixes “The requested URL was rejected” error. To add a URL to Chrome’s trusted sites, input ‘chrome://settings/’ in that browser’s URL bar and press Enter.

  • Scroll down the Settings tab to press the Advanced button.
  • Click Open proxy settings to open the window shown directly below.

  • Select the Security in the snapshot directly below.

  • Select the Trusted Sites zone, and press the Sites button.

  • Enter the URL for the webpage that doesn’t open.
  • Press the Add button.
  • Click the Close button on the Trusted sites window.
  • Then click OK on the Internet Properties window.

5. Open the Page in Alternative Browser

The required page might open ok in an alternative browser. So, try opening the page in another browser. Opera, Edge, Maxthon, Vivaldi, and Firefox are a few of the alternative Windows 10 browsers to Chrome that might open the webpage.

The requested URL was rejected” is just one of the various page load error messages that can crop up in browsers. The fixes above might fix that error message and perhaps a few other page load errors.



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