The requested URL was rejected: How to fix this browser error

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Even the best browsers are prone to errors and when this happens it can cause a lot of frustration and time trying to investigate the issue.
  • Users report getting The requested URL was rejected error and in this article, we will explore a few easy ways to fix it.
  • In our Browser errors section, you will find even more related guides written by our tech experts.
  • Make sure to check out our dedicated Errors Hub and learn how to fix any issue with your device like a pro.
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The requested URL was rejected error message appears in browser tabs. That error message appeas within a Request Rejected tab that opens when a user tries to open a specific webpage.

The full error message states: The requested URL was rejected. Please consult administrator. Consequently, users can’t open the required webpage.

These are some resolutions that might fix The requested URL was rejected error.

Potential fixes for rejected URL errors

  1. Install Opera
  2. Check if the is Website Down
  3. Clear the Browser Cache
  4. Restart Your Router
  5. Add the Webpage URL to Your Trusted Websites
  6. Open the Page in Alternative Browser

What can I do to fix the URL rejected errors?

1. Install Opera

If the website you’re trying to visit is up and running, then your browser might be the culprit. We suggest installing a new browser.

For example, Opera is an excellent choice for Windows 10 users. If we were to describe Opera using 3 words, these words would be: fast, reliable, and secure. So, basically, that’s everything you need from a browser.

If you prefer using a reliable browser that doesn’t throw all sorts of errors when you’re trying to visit a particular website, download and install Opera.



Navigate the Internet more easily and with close to zero errors, by using this fantastic browser.

2. Is the Website Down?

First, check if the website is down or not. It might be the case that the website is generally down. To check if that’s the case, open the Is it Down Right Now website in your browser.

Enter the website’s URL in the text on that site, and press the Check button. Then the server status check will tell you if the site is down or not.

3. Clear the Browser Cache

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  1. Press the Customize Google Chrome menu button.
  2. Click More tools and select Clear browsing data to open the options shown in the snapshot directly below.
  3. Select All time on the Time range drop-down menu.
  4. Select the Cookies and other site data option.
  5. Press the Clear data button.

The requested URL was rejected error can be due to broken, or corrupted, cookies. Some users have stated that clearing the browser cache fixed the issue. 

Users with other browsers can clear their cookies with the freeware CCleaner utility. Click Free Download on CCleaner’s website to add that software to Windows.

Then users can click Custom Clean > Applications in CCleaner to open the tab shown directly below. Select the Cookies check box for your browser, and then press the Analyze button. Thereafter, users can click the Run Cleaner button.

4. Restart Your Router

Some users have also confirmed that restarting the router fixes The requested URL was rejected error. So, turn off your router for at least a few hours, or perhaps even a day.

Then turn your router back on. Thereafter, the webpage that wasn’t opening might open in your browser.

5. Add the Webpage URL to Your Trusted Websites

  1. Scroll down the Settings tab to press the Advanced button.
  2. Click Open proxy settings to open the window shown directly below.
  3. Select the Security in the snapshot directly below.
  4. Select the Trusted Sites zone, and press the Sites button.
  5. Enter the URL for the webpage that doesn’t open.
  6. Press the Add button.
  7. Click the Close button on the Trusted sites window.
  8. Then click OK on the Internet Properties window.

Adding URLs to trusted websites is another resolution some users have confirmed fixes The requested URL was rejected error.

To add a URL to Chrome’s trusted sites, input chrome://settings/ in that browser’s URL bar and press Enter.

6. Open the Page in Alternative Browser

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The required page might open ok in an alternative browser. So, try opening the page in another browser.

UR Browser, Edge, Maxthon, Vivaldi, and Firefox are a few of the alternative Windows 10 browsers to Chrome that might open the webpage.

The requested URL was rejected is just one of the various page load error messages that can crop up in browsers.

The fixes above might fix that error message and perhaps a few other page load errors.

Editor's Note: This article was originally published in February 2019 and was revamped and updated in December 2020 for freshness, accuracy, and comprehensiveness.
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