What to do if Safe Mode won’t accept password

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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safe mode won't accept password
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Windows Safe mode was always a way out of all kinds of software-related issues. Uninstalling applications in the Safe mode is much easier than in standard system state. In addition, as Windows 10 is known for driver issues, there’s no better way to check on them than in the Safe mode. E

xcept, some users weren’t able to access the Safe mode due to a password bug. Even though they typed in the password (the correct one, we hope), they were unable to log into the system.

We offer some solutions for this problem below, so feel free to try them out and tell us whether they addressed the problem.

I cannot log in Windows 10 Safe mode

  1. Make sure you’re using a proper password
  2. Use Safe mode with Networking if you use Microsoft Account
  3. Use a Windows 10 bootable drive to remove the password
  4. Clean install Windows 10

Solution 1 – Make sure you’re using a proper password

Firstly, the standard offline Safe mode will work only for a local account. Repeat the procedure multiple times and consider using all viable old passwords. Some users managed to resolve the problem after various attempts. In addition, you can navigate to your Microsoft account profile, reset the password, and then try again.

If none of those are working for you, move onward through the list.

Solution 2 – Use Safe mode with Networking if you use Microsoft Account

Booting into the Safe mode with Networking is a must if you’re using Microsoft domain account on your administrative Windows 10 account. The standard boot might work without an internet connection, but due to a bug, this doesn’t apply to the Safe mode. With that in mind, we suggest rebooting your PC again and trying Safe mode with Networking this time.

Here’s what you need to do:

  1. Press and hold Shift and click Restart on the login screen.
  2. Choose Troubleshoot.
  3. Select Advanced Options and then Startup settings.
  4. Click Restart.
  5. Choose Safe mode with Networking from the list.

Solution 3 – Use a Windows 10 bootable drive to remove the password

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This workaround proved to be the definite solution for the problem at hand. But, in order to do it, you’ll need to acquire the bootable installation media created with the Media Creation Tool. Once you’ve got yourself a Windows 10 installation on a USB flash drive, the procedure is simple.

We’ll need you to access the Command Prompt and, with a string of a few commands, you’ll be able to boot into the Safe mode without any password-related issues.

Follow these instructions to create the bootable drive and surpass the password prompt:

    1. Download the Media Creation Tool, here.
    2. Plug in the USB stick in the fastest port. It needs to have at least 6 GB of free storage space. Have in mind that the procedure will delete everything from the USB flash drive, so backup your data timely.
    3. Select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option and click Next.
    4. Choose Language and Architecture. Click Next.safe mode won't accept password
    5. Choose the “USB flash drive” option.media creation tool safe mode won't accept password
    6. Wait until the tool downloads the file and mounts them onto the USB.
    7. Boot with the bootable installation drive and choose Repair from the left corner.
    8. Choose Troubleshoot.
    9. Click Advanced options and then Command Prompt.
    10. In the command line, type the following command and press Enter:
      • C: (letter of the drive where your system is installed)
      • bcdedit /deletevalue {default} safeboot or bcdedit /deletevalue safeboot
    11. Exit Command Prompt and restart your PC.

Solution 4 – Clean install Windows 10

Finally, if you can’t boot Windows 10 in a standard manner and the Safe mode is still a no go, we suggest reinstalling your system. This, of course, will lead to data loss so we hope you’ve backed up everything before the undesirable occurrence happened.

Installing Windows 10 is a rather simple task, especially with the bootable drive you’ve created for the previous step.

You can find out all the details in this article with an in-depth explanation on how to reinstall Windows 10. That’s it. Don’t forget to tell us whether this helped you in the comments section below.


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