FIX: Save for web error in Adobe Photoshop

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • Both web designers and graphic designers need to create web-ready images and GIFS for their websites or banner ads.
  • Adobe Photoshop is one of the best raster graphics editors you may find. In spite of that, its huge global client-base is often complaining about the Save for web error they’re getting.
  • If you’re bothered by this issue as well, install the latest version of Adobe Photoshop right away. Fear not – the procedure is a complete no-brainer.
  • When experiencing similar problems, check out our Adobe Troubleshooting Hub for specific instructions you may need to apply.
Fix Save for web error in Adobe Photoshop

Worried about getting the annoying Save for web error in Adobe Photoshop? Plenty of other users describe making a new animated GIF from a movie in After Effects or other tools.

Things went smoothly until opening it in Photoshop to correct some things. Long story short, they weren’t able to complete the Save for web action as they encountered the previously mentioned error.

The error message states: Save for web error. Could not complete this operation. An unknown error has occurred. Needless to say, you cannot continue this way.

That’s why we’ve decided to create a quick guide that will show you exactly what needs to be done in order to overcome this issue in no time.

How can I fix the Save for web error in Adobe Photoshop?

1. Install the latest version of Adobe Photoshop

grab Adobe Photoshop

If you intend to apply the most reliable fix to the Save for web error, there’s one thing that you need to do: grab the most recent version of the raster graphics editor you love using.

In general, the latest versions provide more than better features and usability. More importantly, they also bring bug fixes, so that’s your chance to forget all about your current issue.

Download Adobe Photoshop free

2. Reset Photoshop Preferences

check out Photoshop Preferences

If you fear that installing the latest version of Adobe Photoshop is a time-consuming procedure, you may also try resetting the preferences.

All sorts of program settings are stored in the Prefs file and as if this wasn’t demanding enough for the program, new preference settings get saved every single time you quit the application.

The Save for web error may be a sign of damaged preferences, so press and hold Alt+Control+Shift keyboard shortcut as you start Photoshop. You’ll be immediately prompted to delete the current settings.

Finally, new preferences files will be created the next time you start Photoshop.

3. Restart Photoshop

GIFs in Photoshop

If resetting Photoshop Preferences doesn’t work, you might want to try out this workaround instead. Plenty of users confirm that restarting Photoshop every time they need to create a GIF removes the error.

You may try this nifty trick as well. However, do keep in mind that making two GIFS in a row will give you the same Save for web error on the second go.

Those are a few of the confirmed fixes for the Save for web error in Adobe Photoshop. Therefore, chances are the resolutions above will resolve the issue for you as well.

If you have any other questions or suggestions, feel free to leave them all in the comments area below.

FAQ: Learn more about the Adobe Save for web

  • What does Save for web do?

Save for web is one of the many Adobe Photoshop features that allow you to prepare JPEG files for the web. Moreover, it saves PNG, GIF, and BMP files.

  • How do I fix Adobe Save for web error?

Installing the latest version of Adobe Photoshop and resetting the preferences are both confirmed fixes for the Adobe Save for web error you’re currently experiencing.

  • Why won’t Photoshop let me save for web?

Typically, this error occurs for one of the following reasons: you’re running an outdated Photoshop version or preferences have been damaged.

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