Here’s how to fix Photoshop issues on Windows 10/11

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
Affiliate Disclosure
  • Photoshop issues aren’t uncommon, and many reported that Photoshop is not responding on Windows 10.
  • To prevent most Photoshop issues, you must keep the software up to date at all times.
  • In some instances, you might have to make a couple of changes to your registry to get Photoshop working again.
  • If Photoshop not installing on your Windows 10 PC, be sure to remove all conflicting applications beforehand.
photoshop not responding windows 10

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Photoshop is one of the most used image editing tools, but many users reported various Photoshop issues on Windows 10. There are a number of issues that can appear with Photoshop, and in today’s article we’ll show you how to fix them.

Photoshop issues can be problematic and prevent you from editing your images. Speaking of Photoshop, here are some of the most common problems that users reported:

  • Photoshop not working after Windows update – Sometimes Photoshop issues can occur after a Windows update. To fix this problem, it’s advised to remove any recent updates and block them from installing.
  • Photoshop preferences error – Sometimes the preferences file can get corrupted, and that will lead to various issues with Photoshop. However, you can reset your preferences with a single keyboard shortcut.
  • Photoshop stopped working Windows 10 – This problem can sometimes occur due to third-party applications. Many users reported issues with Lavasoft software, so if you’re using any Lavasoft applications, be sure to remove them.
  • Photoshop Windows 10 blue screen – Blue screen errors can sometimes occur in Photoshop, and we already covered one blue screen Photoshop error before, so be sure to check that article for more information.
  • Photoshop Windows 10 slow, keeps freezing – These are some common problems that can appear in Photoshop, but you might be able to solve them using one of our solutions.

Table of contents:

  1. Modify the registry
  2. Make sure that your display drivers are up to date
  3. Install Creative Cloud Application Manager
  4. Reinstall Microsoft Visual C++ 2010 Redistributable
  5. Reset Photoshop preferences
  6. Use Command Prompt to modify the registry
  7. Remove the problematic updates
  8. Remove problematic applications

How can I fix Photoshop issues on Windows 10?

1. Modify the registry

  1. Press Windows Key + R and enter regedit. Press Enter or click OK.
    regedit Photoshop issues
  2. Once the Registry Editor opens, navigate to the following key in the left pane: HKEY_CURRENT_USERSOFTWAREAdobePhotoshop120.0
  3. In the right pane, right-click the empty space and choose New > DWORD (32-bit) Value. Enter OverridePhysicalMemoryMB as the name of the new DWORD.
    new dword Photoshop issues
  4. Double-click the OverridePhysicalMemoryMB DWORD to open its properties. Now enter the amount of RAM memory that you have. For detailed instructions check out this list:
    • 4096 for 4 GB
    • 8192 for 8 GB
    • 16384 for 16 GB
    • 24576 for 24 GB
  5. Click OK to save changes.

After making these changes, close the Registry Editor and check if the problem is resolved.

There are reports that this issue was fixed in the latest version of Photoshop, so if Photoshop is up to date, you can remove the OverridePhysicalMemoryMB value from the registry.

According to users, many Photoshop issues can occur due to your registry and making these changes should help you if Photoshop stopped working on your Windows 10 PC.

2. Make sure that your display drivers are up to date

Photoshop issues can sometimes occur if your drivers are out of date. To fix the problem, users are suggesting to update graphics card drivers to the latest version and check if that helps.

To do that, you just have to visit your graphics card manufacturer and download the latest drivers for your model.

If this seems a bit complicated to you, you can automatically update your drivers. This is fairly simple to do with a DriverFix tool.

This tool allows you to automatically update all your drivers with just a couple of clicks, so if you don’t feel like downloading drivers manually, be sure to try this tool.

Get DriverFix

Disclaimer: Some features of this tool are not free

Once your graphics card drivers are up to date, check if the problem is still there.

3. Install Creative Cloud Application Manager

creative cloud application manager photoshop not responding windows 10

If Photoshop is not installing on your Windows 10 PC, the cause can be Application Manager. Several users reported that the problem was caused by an old Application Manager.

However, you can fix the issue simply by installing the Creative Cloud Application Manager. After doing that, the problem should be completely resolved.

4. Reinstall Microsoft Visual C++ 2010 Redistributable

  1. Press Windows Key + S and enter control. Select Control Panel from the list.
    Photoshop issues search control panel  uninstall photoshop issues
  2. When the Control Panel opens, go to the Programs and Features section.
    programs and features control panel
  3. Locate Microsoft Visual C++ 2010 Redistributable on the list. You should have two versions available x86 and x64. Remove both versions.
    uninstall photoshop issues
  4. After doing that, visit Microsoft’s website and download both 32-bit and 64-bit versions of Microsoft Visual C++ 2010 Redistributable.

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Many applications rely on Microsoft Visual C++ Redistributables in order to work properly. However, if there’s an issue with Microsoft Visual C++ Redistributable installation, you might encounter problems with Photoshop.

If Photoshop stopped working on your Windows 10 PC, it’s advised that you reinstall Microsoft Visual C++ 2010 Redistributable.

Bear in mind that you might have to reinstall a different version of Microsoft Visual C++ Redistributable in order to fix this problem, so it might take you a few tries to fix this error.


5. Reset Photoshop preferences

reset preferences photoshop not responding windows 10
  1. Start Photoshop.
  2. As soon as you start Photoshop, press Alt + Ctrl + Shift. By doing so you’ll reset Photoshop preferences. Bear in mind that you might have to repeat this step a couple of times before you actually manage to reset the preferences.
  3. If you perform the previous step properly, you’ll see a confirmation dialog. Click Yes to proceed.

According to users, sometimes your Photoshop preferences can become corrupted, and that can lead to this and many other errors.

To fix this problem, it’s advised that you reset Photoshop preferences. After doing that, check if the problem is still there.


6. Use Command Prompt to modify the registry

  1. Start Command Prompt as an administrator. To do that, right-click the Start button and choose Command Prompt (Admin). You can also use PowerShell (Admin).
  2. Now run the following command: reg add HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f

After running this command, check if the problem with Photoshop is still there.

Sometimes Photoshop issues can occur due to issues with your registry, and in order to fix the problem, you need to make this tweak shown above.


7. Remove the problematic updates

  1. Open the Settings app and navigate to the Update & Security You can use Windows Key + I shortcut to open the Settings app.
  2. Select View update history.
    Photoshop issues view update history
  3. A list of updates will now appear. Memorize or write down the codes of recent updates and click Uninstall updates.
    remove updates photoshop issues
  4. A list of recent updates will appear in the new window. To remove an update, double-click it and follow the instructions on the screen.
    remove updates Photoshop issues

According to users, if Photoshop is not installing you’ll need to remove the problematic update.

Once you remove the problematic update, check if the problem is still there. If not, you’ll need to prevent Windows 10 from automatically installing updates.

8. Remove problematic applications

According to users, if Adobe Photoshop is not opening, be sure to find and remove the problematic applications from your PC.

Many users reported that Lavasoft software caused Photoshop issues on their PC, so in order to fix the problem, it’s advised that you find and remove Lavasoft applications from your PC.

There are several ways to do this, but the most effective would be to use dedicated uninstaller software. If you uninstall from Windows settings, there are high chances that there will be some left behind files that Windows will not be able to automatically detect.

Dedicated uninstaller software, on the other hand, are built to remove all traces of your apps. Moreover, in case you have malicious apps that won’t uninstall whatsoever, you can use the forced uninstall feature which is integrated into most noteworthy uninstallers.

After removing the problematic application using uninstaller software, check if the problem with Photoshop is still there.

Windows 10 tends to install the missing updates automatically, and if a specific update is a problem, you need to block it from installing, or else the issue will reappear.

Photoshop is a great tool, but there are many problems that can occur. If you’re having Photoshop issues on your PC, be sure to try some of our solutions.


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Frequently Asked Questions

  • Yes, you can download the 7-day free trial by clicking the link mentioned in the first solution of this article.

  • The full version of Adobe Photoshop can be purchased with the price of $19.99 USD/month as standalone software.

  • Photoshop is a image editing software used by designers, web developers, graphic artists, photographers, and any other creative professionals.

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