FIX: Scroll wheel stuck on zoom

Vlad Turiceanu
by Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming from a solid background in PC... Read more
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  • Having the scroll wheel stuck on zoom can seriously affect your workflow, especially if you work remotely these days.
  • From what users report, it gets stuck without making any changes to the mouse options.
  • One efficient way to fix your scroll wheel problem is by checking for stuck keys on the keyboard.
  • In case your mouse zoom options are enabled by default, you should consider disabling them.
How to fix scroll wheel stuck on zoom
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Using peripheral mice while working on a PC can drastically improve the efficiency of our actions, thus having a faulty one can cause a lot of stress these days.

However, Windows 10 users often reported that the scroll wheel gets stuck on zoom. Here’s how the issue is described in the forum thread:

I was typing on my laptop, when all of a sudden the keyboard starts acting weird. My mouse wheel zoomed instead of scrolled.

Apparently, it ends up zooming into extremely small characters, or conversely in a too-large option.

This article will be your support in order to fix the annoying issue that we’ve described. Thus, we will show you a series of easy options you can try.

What can I do if the scroll wheel is stuck on zoom?

1. Check for stuck keys

  1. Press Windows + R keyboard shortcut.
  2. On the Run dialog box, type osk, and click on OK.
  3. Inside the On-screen keyboard utility appearing, you should check if you’re dealing with a stuck key.
  4. If you notice that one of the two Ctrl keys is pressed, try to get it unstuck by pressing on it a few times.

The Windows key has multiple functionalities and you’ve seen that it’s necessary for the above procedure. In case of experiencing any issues, check out this guide on how to fix Windows key not working issues.

2. Disable the Pinch zoom option

  1. Open Settings.
  2. Go to Devices.
  3. On the left side, click on Mouse, and select Additional mouse options.
  4. In the Mouse Properties pop-up window, select the Device Settings tab.
  5. Click on the Options button, and open the specific Synaptic settings.
  6. Inside the Synaptic Touchpad Properties window, select the Pinch zoom option.
  7. Uncheck the option associated with Enable Pinch Zoom.
  8. Restart your PC.

3. Disable the Zoom on roll with Intellimouse option

  1. Open Microsoft Excel.
  2. On the top menu, click on the File button and select Options.
  3. Click on Advanced, and on the right side, uncheck the Zoom on roll with IntelliMouse box.
  4. Click on OK to save the changes.
  5. Restart your PC.

This was our suggested list regarding how to deal with your scroll wheel stuck on zoom issue. At least one of them should be able to solve this problem.

Also, you can always find how to fix the scroll wheel not working in Chrome, so you’ll never worry again about this type of issue.

In addition, let us know which of the recommended options worked for you. Thus, feel free to leave a comment in the section below.

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