Windows 10 is finally here, and we are loving it so far, but some users have reported a few bugs related to Skype. Namely, they’re not able to close the application. So in this article, we’re going to show you a couple of solutions for this problem
Dozens of Windows 10 users have reported one strange bug with Skype on their computers which prevents them to shut down the program. If you want to shut down Skype, usually you would right click the icon in your Taskbar and select “Quit Skype” from context menu. However, many users have reported that they cannot exit Skype this way, therefore we’re providing you with a workaround.
Solution 1 – Close Skype from system tray
If you’re one of those users that cannot close Skype via Taskbar, try closing it via system tray. First go to the bottom right edge of your screen, and there should be a Skype icon next to your clock. If no Skype icon is available, it might be hidden, so you need to press an arrow button in order to reveal it. After finding the Skype icon in system tray, right-click on it and then press “Quit Skype”.
Solution 2 – Uninstall Skype and replace it with the latest version
There’s one more fix available and it requires you to uninstall the current version of Skype. After uninstalling Skype from your computer, you need to head over to the Skype’s website, download the latest version of Skype and reinstall it. After reinstalling Skype, you should be able to close it via Taskbar, without going to the system tray. We have to point out that this solution didn’t fix the problem on all Windows 10 computers, but it has helped number of users, so it’s worth checking out.
Solution 3 – Close Skype using the Task Manager
If this doesn’t help, and you still can’t quit Skype, you can always turn it off using Task Manager. Head over to your Taskbar, right-click on it and then choose Task Manager from the context menu. When Task Manager opens up, scroll down the list until you find Skype process, select it, and press “End Task” button. This will forcefully and successfully close Skype.
At this time we don’t know what is causing this issue, and Microsoft is working really hard to patch Skype and to resolve this minor problem, and we’re hoping that official fix will be available soon to all Windows 10 users.
If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.
Read Also: How to Play Chess Titans in Windows 10