FIX: Computer shutdown issues in Windows 10, 7

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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fix computer shutdown issues windows 10
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Sometimes, when you first install your Windows 10 operating system, or Windows 7, Windows 8.1 for that matter, you might experience some shutdown problems. When you select the reboot feature on your system and your device is shutting down instead. Or perhaps when you select the shutdown feature or the sleep mode, you PC will just reboot instead of shutting down or entering sleep mode.

The shutdown problems in Windows 10, Windows 8.1 usually come along side the Hybrid Shutdown feature introduced first in Windows 8 systems and also in Windows 8.1 and Windows 10 systems. This feature is meant to decrease your device’s start-up time but unfortunately when you have shutdown problems in most of the cases it is caused by this feature. You don’t have to worry because we will show you below how you can disable the “Hybrid Shutdown” feature and fix your Windows 8.1 or Windows 10 operating system.

How to fix PC shutdown problems in Windows 10, 7

  1. Disable Fast Startup
  2. Disable dynamic tick
  3. Reset your power plan
  4. Additional solutions to fix computer shutdown issues

1. Disable Fast Startup

Note: The steps to follow may be a bit different depending on your OS version, but you can quickly locate the ‘Turn on Fast Startup’ option in Control Panel.

  1. Move the mouse cursor over the upper right side of the screen in order to open the Charms bar menu.
  2. Left click or tap on the search feature presented there.
  3. Type in the search box the following text “power” without the quotes.
  4. Left click or tap on the “Settings” feature presented after the power search.
  5. Left click or tap on the “Change what the power buttons do” feature presented in the left side of the window.Change what the power buttons do
  6. Now you should have in front of you the “System Settings” window.
  7. You will have to go all the way to the end of the list presented in the right side of the “System Settings” window.
  8. Find the feature “Turn on fast startup (recommended)” and uncheck the box next to it in order to disable this feature.
    Note: If this option is not available and you cannot check or uncheck the box next to it then you will have to go in that list all the way to the top and left click on the “Change settings that are currently unavailable” link in order to activate this feature.Change settings that are currently unavailable
  9. Reboot the Windows 8.1 or the Windows 10 operating system.
  10. Try shutting down your device and see if it reacts differently. If you still have issues with the shutdown feature after this then do the next method posted below.

— RELATED: Windows 10 won’t let users shutdown PCs without installing updates

2. Disable dynamic tick

  1. Press and hold the button “Windows” and the button “X”.
  2. After you opened up the menu you will have to left click on the “Command Prompt as Administrator” to open it.
  3. In the command prompt window you will need to write the following line “bcdedit /set disabledynamictick yes” without the quotes.
    Note: Be sure to type the command exactly how it is written above and include a space between the line “bcdedit /set disabledynamictick” and the “yes” word.
  4. Press the “Enter” button on the keyboard.
  5. Reboot the Windows 8.1 or the Windows 10 device and see if you still have this issue.

3. Reset your power plan

If you’re using a customized power plan, try resetting it to default:

  1. Open Control Panel and go to Power Options
  2. Locate your current power plan > select Change plan settings
    Laptop won't sleep
  3. Navigate to Change advanced power settings
    Laptop won't shutdown or restart
  4. Select Restore plan defaults > hit Apply and OK
    Laptop won't shutdown keeps restarting

4. Additional solutions to fix computer shutdown issues

If the issue persists, try installing the latest Windows OS updates, as well as the latest driver versions. In order to prevent PC damage by installing the wrong driver versions,  we strongly recommend using Tweakbit’s Driver Updater tool. The best practice for your system to work properly is to update all your outdated drivers, and that is a tedious process. Thus, with this tool, you can do it automatically.

This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best-automatized solution. Below you can find a quick guide how to do it.

You can also run a shutdown command to turn off your computer. Go ahead and pressWindows Key + R to open the Run dialog and then enter %SystemRoot%System32Shutdown.exe -s -t 00 -f and hit Enter to launch the command. Your computer should shutdown shortly after you hit Enter.
Shutdown button not showing

So, the methods listed above should help you fix your computer shutdown issues in Windows 10, 8.1 so that you can carry on your normal activity on your Windows device. If you have any questions on this topic, please let us know in the comment section below.


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tried both method, but my notebook still cannot shutdown completely. The only solution is to long press the power button, for about 20 seconds

I tried both of the above – and the issue still persists. I go to shutdown, the screen goes black like usual – but the PC doesn’t not shut off. About 30-40 seconds later, the motherboard logo pops up as if I had just turned the computer on, and a little bit later, I am back at the desktop. The only way to power down is to flip the switch on the back of the case. Any other suggestions?

Hey, Thanks a lot. The first method worked for me. I am using Win10 on a HP Pavilion Core i7 laptop.

Sorry, tried both suggestions, however Windows 10 does not stay closed, it re-starts every time, I can’t shut it down unless I wait for the short gap before it restarts and switch off at the mains!

Try having this problem on a tablet with NO keyboard.
There is no way to turn it off to reboot. After all the updates were installed, when I long pressed the power button I got the half screen that tells me to swipe it to the bottom to turn it off, but all it did was turn off the screen. Now when I long press the power button the half screen shows telling me to swipe it to the bottom to turn off the computer and it still doesn’t turn it off. If I short press the power button the display apparently turns on, but the screen is black. I know the screen is on because when I press the volume buttons the volume scale shows and when I press the auto-rotate button a message briefly appears telling me auto-rotate is on (or off).
I now have a 10 inch paperweight.
I’m hoping when the battery runs down it will turn itself off and I”ll be able to reboot after I recharge. Of course I’ll never be able to power it off again.