Full Fix: Sorry your PC name can’t be changed message on Windows 10, 8.1, 7

Milan Stanojevic avatar. By: Milan Stanojevic
7 minute read

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Sometimes it’s necessary to change your PC name, but many users reported Sorry your PC name can’t be changed message. This can be a problem, and today we’re going to show you how to fix this issue.

Sorry your PC name can’t be changed message can sometimes appear on your PC, but that’s not the only problem that you may encounter. Speaking of this issue, here are some common problems that users encountered:

  • Windows 10 can’t change computer name – This problem can occur due to various reasons, but if you encounter it, be sure to install the latest updates and check if that helps.
  • Can’t change computer name Windows 7 – Users reported this problem on older versions of Windows, and even if you don’t use Windows 10, you should be able to apply most of our solutions.

Sorry your PC name can’t be changed message, how to fix it?


  1. Install the missing updates
  2. Rename the device and remove it from your Microsoft account
  3. Turn off Sync settings
  4. Switch to the local account and then back to the Microsoft account
  5. Try using the Safe Mode
  6. Try using the hidden administrator account
  7. Try renaming your PC in Command Prompt
  8. Rename your PC using PowerShell
  9. Perform a System Restore

Solution 1 – Install the missing updates

If you keep getting Sorry your PC name can’t be changed message, the issue might be a glitch on your system. Bugs and glitches can sometimes occur, and the best way to deal with them is to keep Windows up to date.

By default, Windows 10 checks for updates automatically, but sometimes you might miss an update or two. However, you can check for updates manually at any time by doing the following:

  1. Open the Settings app. You can do that by pressing Windows Key + I. When the Settings app opens, go to the Update & Security section.
    Windows 10 can't change computer name
  2. Click the Check for updates button in the right pane. Available updates will now be downloaded automatically in the background.
    Windows 10 can't change computer name

After downloading the updates, restart your PC to install them. Once your system is up to date, check if the problem is still there.


Solution 2 – Rename the device and remove it from your Microsoft account

According to users, if you’re getting Sorry your PC name can’t be changed message, you might be able to fix it simply by removing the problematic device from your Microsoft account. To do that, follow these steps:

  1. Rename your PC name.
  2. Now open your web browser and access your Microsoft account.
  3. In there you should see a device that with your PC name on it. Delete that device.

After doing that, you’ll need to wait 24 hours or more for the changes to take effect. After 24 hours have passed, the issue should be completely resolved.


Solution 3 – Turn off Sync settings

If you keep getting Sorry your PC name can’t be changed message, the problem might be the sync feature. As you know, Windows 10 allows you to sync your settings online, but sometimes this feature can be a problem. To fix the issue, it’s advised that you temporarily disable syncing and then turn it back on.

To do that, just follow these simple steps:

  1. Open the Settings app and navigate to the Account section.
  2. Select Sync your settings from the left pane. In the right pane, turn off Sync settings feature.
  3. Wait for a couple of minutes and then turn Sync settings feature back on again.

Your PC will now be synced and the list of devices will show a different name for your PC. Keep in mind that it might take 24 hours or more for the changes to take effect so be patient.


Solution 4 – Switch to the local account and then back to the Microsoft account

If you keep getting Sorry your PC name can’t be changed message, you might be able to fix the problem simply by deleting your device from your Microsoft account.

To do that, use your web browser and access the devices list on your Microsoft account. Now remove your device. After doing that, you need to change your Microsoft account to the local account. To do that, follow these steps:

  1. Open the Settings app and navigate to the Accounts section.
  2. Select Sign in with a local account instead in the right pane.
    Can't change computer name Windows 7
  3. Now you’ll be asked to enter your current password. Enter it and click Next.
    Windows 10 can't change computer name
  4. Now enter the desired username and password and click Next.
  5. Once you’re done, click on Sign out and finish.

After switching to the local account sign back in again. Now you just need to convert the local account to the Microsoft account. To do that, follow these steps:

  1. Open the Settings app and navigate to the Accounts section.
  2. Click the Sign in with a Microsoft account instead option in the right pane.
  3. Now enter your email and password. If you’re using two-step verification, you’ll need to enter your security code.

After doing that, you should have your Microsoft account working again and the PC name should be updated in 24-48 hours.


Solution 5 – Try using the Safe Mode

Safe Mode is a special segment of Windows that runs with default settings and drivers which makes it perfect for troubleshooting. If you keep getting Sorry your PC name can’t be changed message, you might be able to fix the problem by entering the Safe Mode. To do that, just follow these steps:

  1. Open the Settings app and go to the Update & Security section.
  2. Select Recovery in the left pane. Click the Restart now button.
    Can't change computer name Windows 7

  3. For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

    1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

  4. Now go to Troubleshoot > Advanced options > Startup Settings and click the Restart button.
  5. After your PC restarts, you should see a list of options. Select the desired version of Safe Mode by pressing the corresponding key.

Once you enter Safe Mode, try to change your PC name again. This solution worked for several users, so you might want to try it out.


Solution 6 – Try using the hidden administrator account

According to users, if you keep encountering Sorry your PC name can’t be changed message, perhaps you want to try changing the PC name from a hidden administrative account. Even though you’re using administrator account, you might not have full administrative privileges.

However, you might be able to fix that simply by enabling the hidden administrator account. To do that, just follow these steps:

  1. Open Command Prompt as administrator. The quickest way to do that is to press Windows Key + X and then choose Command Prompt (Admin) or PowerShell (Admin) from the list.
    Can't change computer name Windows 7
  2. When Command Prompt opens, run the net user administrator /active:yes command.
  3. Now log out of your current account and switch back to the administrative account.
  4. Once you access the administrator account, try to change your PC name.

If this method works for you, be sure to disable the administrator account after you’re done. To do that, start Command Prompt as administrator and run the net user administrator /active:no command.


Solution 7 – Try renaming your PC in Command Prompt

If you keep getting Sorry your PC name can’t be changed message, you might be able to fix the problem by using the Command Prompt. To change the name, do the following:

  1. Start Command Prompt as an administrator.
  2. When Command Prompt opens, run the following command: wmic computersystem where name=”%computername%” call rename name=”New-PC-Name”. Be sure to replace New-PC-Name with the actual name that you want to use for your PC.

After doing that, check if the name is changed. This method is perfect if you’re an advanced user or if you simply want to change your PC name quickly without too much hassle.


Solution 8 – Rename your PC using PowerShell

Another method that you can use to rename your PC is PowerShell. This method is relatively simple, and you can apply it by doing the following:

  1. Press Windows Key + S and enter powershell. Locate Windows PowerShell from the list of results, right-click it and choose Run as administrator.
    Can't change computer name Windows 7
  2. When PowerShell stars, run the Rename-Computer -NewName “New-PC-Name” command.

This method is quite simple to use, and if you want to quickly change your PC name, be sure to try it out.


Solution 9 – Perform a System Restore

If other solutions didn’t help with Sorry your PC name can’t be changed message, perhaps System Restore should be able to solve the problem. To restore your PC, just do the following:

  1. Type system restore in the search field. Now select Create a restore point from the list.
    Windows 10 can't change computer name
  2. Once the System Properties window appears, click the System Restore button.
    Can't change computer name Windows 7
  3. System Restore window will now open. Click Next to proceed.
    Windows 10 can't change computer name
  4. If available, check Show more restore points option. Select the desired restore point and click Next.
    Windows 10 can't change computer name
  5. Follow the instructions on the screen to complete the restoration process.

After your PC is restored, check if the problem is still there.

Sorry your PC name can’t be changed message can be quite annoying, but we hope that you managed to solve this issue after using one of our solutions.

READ ALSO:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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