Spotify Application is Not Responding Error: How to Fix It

Spotify has changed how we listen to music, providing many people with songs at the tip of their fingers. However, the service is not immune to occasional hiccups. Some of our readers complain that the Spotify application is occasionally not responding.

While there may be many triggers, we have compiled the best solutions to help you regain use of this service.

Why is my Spotify application not responding?

• Internet connection issues – The service needs a stable internet connection to function correctly and will not respond if your network is slow.
• Outdated app – Outdated software is a common cause of computer issues, which is the case with Spotify.
• Corrupted application – It’s possible that your Spotify app has become corrupted due to a bug, malware, or some other elements causing it to stop responding.
• Lack of system resources – The app is relatively demanding, so you may expect it to be slow or unresponsive if you do not have adequate system resources.
• Software conflict – Other programs or processes running on your computer may conflict with the Spotify application, causing it to freeze or become unresponsive.

What do I do if the Spotify application Is not responding?

We encourage you first to try the following workarounds:

• Restart your computer as it may end some problematic processes triggering the error.
• Uninstall the Spotify app and reinstall with a freshly downloaded app copy.
• Ensure you have a good internet connection; you may use a wired connection or change your ISP.

However, if you have no success with the pre-solutions, you may proceed to more detailed fixes below.

1. Clear the Spotify cache

1. Press Windows + R to open the Run dialog.
2. Type the script below and hit Enter, then delete the cache folder.
   %appdata%\Spotify\
   

2. Run the Windows Store troubleshooter

1. Press Windows + I to open the Settings app.
2. Click System on the left pane, then on the right, select Troubleshoot.
   
3. Select Other troubleshooters.
   
4. Click Run in front of Windows Store Apps.
   
5. Finally, apply any recommendation and verify if the Spotify application is now responding.

3. Repair and reset the app

1. Press Windows + I to open the Settings app.
2. On the left pane, click Apps, then on the right, select Installed apps.
   
3. Scroll down to Spotify, click its three dots, and select Advanced options.
   
4. Under the Reset category, click the Repair button, then click the Reset button.
   
5. Verify if it fixes the unresponsive Spotify application.

4. End background Spotify processes

1. Press Ctrl + Shift + Esc to open the Task Manager.
2. Select the Processes tab.
   
3. Click on the Spotify process and select End task. Repeat this step for all Spotify processes.
   
4. Relaunch the application and verify that the Spotify unresponsiveness is gone.

5. Run the Task kill process

1. Press Windows + R to open the Run dialog.
2. Type cmd and hit Ctrl + Shift + Enter.
   
3. Type the script below and hit Enter.
   TASKKILL /F /IM spotify.exe
   
4. Wait for the command to complete and verify if it fixes the issue with Spotify.

We have written an in-depth guide to help you if you can’t open the Command Prompt as an administrator.

And there you have it. We recommend starting from the recommendations and walking down through our more detailed solutions.

If you think we skipped any solutions, let us know in the comments section below. Our readers would love to hear your thoughts.