Here’s how to fix Surface Book 2 CPU throttle issues for good

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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Surface Book 2 CPU throttle
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Surface Book 2 is undoubtedly one of the best hybrid tablet devices on the market, but many users reported Surface Book 2 CPU throttle issues. This issue will negatively impact your performance, but there’s a way to fix it.

How can I fix Surface Book 2 gaming throttling?

  1. Run the Surface Diagnostic Toolkit
  2. Run the Windows Memory Diagnostic tool
  3. Run the error checking tool
  4. Adjust power mode to a less CPU intensive setting
  5. Start Surface Book 2 in Safe Mode

Also, before getting into the remedial measures, the one thing that you will do good to know is that the one prime reason that causes CPU throttling in the Surface Book 2 is the increase in external temperature conditions.

If you’re using Surface Book 2 in a high-temperature environment, the built-in software will initiate CPU throttling to prevent the device from getting too hot. In that case, you might also consider moving the Surface Book 2  to a colder environment.

1.Run the Surface Diagnostic Toolkit

Surface Book 2 CPU throttle surface diagnostic toolkit

If you’re having Surface Book 2 CPU throttle issues, download and run the Surface Diagnostic Toolkit. It’s a specialized software designed to identify and remedy most issues with Surface devices including the Surface Book 2.

According to Microsoft, it can take just about 15 mins for the tool to identify and repair most problems though it can also take longer depending on the complexity of the problem at hand. The repair time also depends on Internet speed. The toolkit will also download and install all the latest updates that might be relevant to your device.

2. Run the Windows Memory Diagnostic tool

Issues with the memory might also be another reason for your Surface Book 2 to get heated up. Running the Windows Memory Diagnostic tool will help identify and fix such issues to ensure the memory on your Surface Book 2 is working just fine. Here are the steps.

  1. Type memory in the Cortana search box.
  2. From the search results shown, select Windows Memory Diagnostic.
    surface diagnostic toolkit windows memory diagnostic
  3. In the Windows Memory Diagnostic, select Restart now and check for problems (recommended).
    check your computer for memory problems Surface Book 2 CPU throttle
  4. Your Surface Book 2 will restart and initiate the test process.
  5. The test will run in the background and will display the status on the display.
  6. Windows will restart automatically after the test is over.

3. Run the error checking tool

Errors in the hard drive can be another possible cause for your Surface Book 2 to get heated up. Run the Error Checking Tool to ensure all errors, if any, on your device hard disk is isolated and fixed.

  1. Open File Explorer.
  2. Select This PC from the options on the left.
  3. Open Local Disk (C:).
  4. Right-click on Windows and select Properties.
  5. In the Properties window, select the Tools tab.
  6. Under Error checking, select Check for the process to begin.
    error checking Surface Book 2 CPU throttle

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4. Adjust power mode to a less CPU intensive setting

Keeping the slider in the Best performance setting will naturally be more taxing for the CPU and lead to Surface Book 2 CPU throttle issues. To prevent this, switch to a different power plan.

To adjust the power setting, simply click on the battery icon and slide the switch away from the rightmost position. Ideally, place it on the Recommended position for best performance and battery life.

5. Start Surface Book 2 in Safe Mode

Starting your Surface Book 2 in Safe Mode means it’s going to run only the most basic set files and drivers. This can sometimes help you find the cause for CPU throttling. If your Surface Book 2 isn’t getting overheated in Safe Mode, you know that basic files and drivers are not at fault.

You can then proceed with checking other files and applications and see if those are causing overheating issues.

Here is how to start Surface Book 2 in Safe Mode.

  1. Type msconfig in the Cortana search box.
    system configuration Surface Book 2 CPU throttle
  2. The search will yield System Configuration. Right-click on System Configuration and select Run as administrator.
  3. In the System Configuration window, select the Boot tab.
    system configuration Surface Book 2 CPU throttle
  4. Under Boot options, check the Safe Boot check box.
  5. Click on OK.
  6. Your PC will restart in Safe Mode.

So, there you have it, these are just a couple of solutions that can help with Surface Book 2 CPU throttle.

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