How can I fix Surface Book overheating issues for good?

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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The Surface Book getting overheated is a persistent issue that has come to haunt the otherwise brilliant notebook device. The issue does not seem to be too widespread though, but for those who have the agony of seeing their Surface Book getting too hot to even touch, it sure is something that they’d perhaps do anything to get rid of.

Fortunately, there are several things that can be done to take care of the Surface Book overheating issue. And none of those aren’t any rocket science either, which means those can be implemented easily.

How to fix Surface Book overheating issues

1. Check Task Manager for unwanted apps running in the background

There might be a clutch of apps that could be clogging the performance by keeping the CPU engaged, without you knowing any of it. Here is what you need to know to rule out such a scenario.

  • Launch Task Manager by pressing the keys Alt + Ctrl + Del all at once.
  • From the screen that gets displayed, select Task Manager. Alternately, press the keys Ctrl + Shift + Esc to get to Task Manager
  • Here you will get to see all the apps currently in use.task manager
  • If there are any apps or services that you believe shouldn’t be running at the time, just select it and hit the End Task button at the bottom right corner.

See if the temperature subsides. If not, read on.

2. Select a lower power mode

Often, Power Mode set to the highest setting means the least throttling of the CPU, which in turn means all programs running at the maximum possible efficiency. While that leads to better performance, this might come at the cost of high CPU workload, and hence higher temperature being generated. To negate such chances, set the Power Mode to a lower setting.

You can do this by clicking on the battery icon in the taskbar along the bottom right. Slide the Power Mode to the left, preferably to the recommended setting. This is the setting that Windows 10 recommends for the perfect balance of power efficiency and performance.

3. Run Surface Diagnostic Toolkit

The SDT is designed to detect and resolve common problems faced with the Surface range of devices. However, before you begin, make sure you are plugged in to a power source, are connected to the internet and have all the latest updates installed.

Also, make sure you have closed all open programs and have saved all data. Further, keep the serial number of your device at hand as you will be asked to input the same.

Run a System Scan to discover potential errors

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Download the tool that applies to the specific version of Windows 10 on your device (Windows 10 Home, Windows 10 Pro etc).

Run the SDT and follow on-screen instructions. It might take 15 mins to even more than an hour depending on your internet speed for the SDT to detect and resolve the issue.

4. Install the latest updates

Another way to deal with the overheating issue is to ensure you have the latest updates installed on your device. Follow these steps to get the updates.

  • Click on Start > Settings > Update & Security.
  • You will be taken to the Windows Update Click on the Check for updates button to see if you have all the latest updates.check for updates
  • Restart if prompted to.

5. Perform Clean Boot Troubleshooting

Unwanted processes starting up is also another reason for the Surface Book to heat up. You can get rid of those by performing a Clean Boot Troubleshooting. Here are the steps.

  • Open Task Manager by hitting Ctrl + Shift + Esc on the keyboard simultaneously.
  • Click on the Startup tab
  • You will be provided a list of Startup Select each and click on the Disable button. Repeat the step with each startup item to disable all systematically.disable startup programs
  • Restart your Surface Book and check if the overheating issue still persists.
  • If the Surface Book is still getting heated up, the startup items weren’t at fault.
  • Go to the Startup tab and enable each startup process again by click on a particular process and hitting the Enable

However, if the Surface Book does not get heated up after you restarted the device, it is clear one or more of the startup process were at fault. You will next have to single out the particular process that is causing the issue. Here is how you can do that.

  • Re-enable the first half of the Startup processes and restart the Surface Book.
  • Check if the device is getting heated up. If not, all the processes in the first half has cleared the test. None of those are at fault.
  • Next, disable all the processes in the first half and enable those in the second half.
  • Restart the Surface Book. Repeat the above process by selecting one half of the process each time and restarting the device. If the Surface Book is not overheating, one of the process in the other half should be the culprit and vice-versa.
  • Isolate the particular process that is causing the issue and disable the same.
  • Restart your Surface Book and it should not get heated up again.

The point to note here is that it is quite normal for the Surface Book to get warm when running processor intensive applications such as Photoshop and so on.

However, if you need to work on such apps extensively, you might consider buying a USB fan to drain out the heat from inside the device. That said, it is abnormal if the Surface Book becomes too hot to even touch.

Get in touch with the Microsoft support team if it comes to such and if all the above mentioned steps fails to resolve the issue as an overheated Surface Book is a fire hazard as well.


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