Windows 10 build fixes Surface Book and Surface Pro 4 BSOD issues

By: Madeleine Dean
2 minute read

Windows 10 build 14393 promises to finally fix the annoying BSOD issues reported by Surface Book and Surface Pro 4 users. When it first rolled out this build, Microsoft actually warned Insiders they would encounter BSOD issues on their Surface devices. Fortunately, the tech giant was soon able to roll out an update to the build to fix the issue.

The announcement was made by Dona Sarkar, Leader of the Windows Insider Team, on her Twitter account:

WindowsInsiders you should no longer experience bluescreens on Surface devices from the camera driver issue. The bad driver is removed on updating to14393 and a new driver is rolling out via WU.

If you are already running the latest Windows 10 build, simply go to the Windows Update center and check for the latest updates. This update for the Surface Book and Surface Pro 4 was rolled out in stages, and by this time it should already be available for all users.

BSOD errors have been pestering Surface users for a long time. For example, back in April, many Surface owners reported BSOD issues when trying to install a firmware update. Users came across a fix back then, but it was not a permanent solution. Fortunately, Microsoft managed to find a permanent fix this time and replace the driver causing the bluescreen errors.


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