FIX: There was an error communicating with the Steam servers

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
Affiliate Disclosure
  • Users have reported an error with a message stating, There was an error communicating with the Steam servers.
  • Several issues may cause such communication errors.
  • We have put together a list of tried and tested solutions that helps you get around this issue with minimal effort.
Fix steam communication error

The message error communicating with the Steam servers is a relatively common issue that several users have reported.

This is an error that occurs when your computer tries to communicate after a connection but fails.

There are many possible causes for this error, ranging from internet access to interference from your antivirus and firewall. 

However, there is no need to worry. There are several solutions that you can try to solve this problem.

How can I fix the communication error with the Steam server?

1. Relaunch Steam

Troubleshoot the server connection. If your server connection is stable, the problem might be with its client.

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Attempt to restart the application client by closing it and then reopening it. 

Restarting is the simplest solution. It can give the user a much-needed boost while also resolving server connectivity problems.

2. Restart the router

If the above method does not work, the ISP or router is the likely cause. If that is the case, reboot your router as a precautionary step.

Allow it to reboot, and try the Steam server again.

3. Run Steam as an administrator

  1. Go to the Windows start menu and search for Steam.
  2. Click on Run as an administrator from the right-side menu.Run Steam as Administrator
  3. Click OK when prompted by the system.

4. Modify the internet options

  1. Go to the Windows start menu and search for Internet Options.
  2. Click and open Internet Options.Open Internet Options from the start-menu
  3.  Go to the Connections tab and click on LAN settings.Open LAN settings
  4. Next, check the Automatically detect settings option.Edit LAN settings
  5. Press OK to apply. 

Go to Steam to see if the communication issue is solved or not.

5. Modify the download region

  1. Open Steam and click on the view in the top left corner.
  2. Select Settings from the menu. open Steam settings from View tab
  3. In Settings, go to Downloads from the left-hand menu.
  4. Go to the Download Region option and select a different region from the drop-down menu.Change download region in steam
  5. Click OK.

Select a server that is physically close to ensure swift communication. This solution works when a server is being updated or maintained.

6. Turn off VPN

With a VPN enabled, Steam is unable to function. If you’re using a VPN, turn it off and see if the problem remains.

7. Set up firewall and antivirus exceptions

  1. Open Windows Security from the Windows start menu.Open Windows security from Start menu
  2. Go to Firewall & Network Protection, and select the Allow an app through the firewall option.Allow an app through firewall
  1. Scroll down and find Steam in the list and check the checkbox.Allow Steam through firewall
  2. Next, go to Virus & threat protection and select the Manage Ransomware protection option.Create antivirus exception for steam
  3. Click on Allow an app through the controlled folder access and then Add an allowed app option.Set antivirus exception to allow Steam
  4. Go to the Steam setup files and add them to the list.Antivirus exception of Steam

It is a well-known issue that firewalls and antivirus software see some of the Steam files as threats.

The firewall and antivirus block it due to these files. Hence, you need to set up exceptions to avoid server errors. 

These methods should resolve the There was an error communicating with the Steam servers error.

Which solution works for you? Share your experience in the comments section below.

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