Bluetooth is not recognized after some BootCamp users have upgraded to Windows 10, 8.1. Read this guide to learn how you can fix this problem.
Windows 10, 8.1 upgrades often cause a lot of problems for those who use BootCamp to run it on their Mac OS devices. Those who have bought the late 2013 Retina MacBook laptops seem to be the most exposed and some of them are in desperate need of BootCamp support in Windows 8.1. Now, there’s another Windows 8.1 related issue that we discovered from Apple’s support forums – Bluetoth is either not recognized or it can’t be turned on.
This is a very annoying issue as it won’t find and pair your Bluetooth device, such as the keyboard or a speaker. For some users, the fix for the Bluetooth issue in Windows 8.1 was very simple, as one of them reports:
After upgrading Windows to 8.1 in Bootcamp I had to uninstall my MotioninJoy driver in order for Bluetooth to be recognized.
And here’s the full explanation:
I finally figured out how to get my computer to recognize the bluetooth driver in Windows 8 and 8.1!!! For some reason the MotionInJoy driver I installed a while ago made the Bluetooth driver disappear. What you want to do is go to Device Manager (Settings/Control Panel/Device Manager). At the very bottom your extra game driver should be for MotionInJoy. I simply uninstalled it, waited 1 min and re-opened the device manager. Then the Bluetooth driver was there and I could pair my keyboard again!!! I’m currently writing from it
Fix Bluetooth issues with BootCamp
So, here are the steps needed to fix the Bluetooth problem with BootCamp.
1. Uninstall MotionInJoy game driver
- Go to Device Manager (Settings/Control Panel/Device Manager)
- Find the extra game driver MotionInJoy at the bottom of the list
- Uninstall it, wait for a few minutes or restart your system
- Open again the Device Manager and the Bluetooth Driver should be there
2. Reinstall the drivers
If the issue persists, try reinstalling the Apple drivers. Run BootCamp from the Mac side and you should see a message inviting you to download new Windows drivers. Download the available drivers. Now, launch Windows and install the respective drivers.
3. Install Apple built-in Bluetooth driver
One user suggested that installing the Apple built-in Bluetooth driver fixed the problem. Here are the steps to follow:
- Open Device Manager > go to the Bluetooth Radios subtree > right-click on ‘Apple Broadcom Built-in Bluetooth’ > select ‘Update Driver Software’
- Go to ‘Browse my computer for driver software’ > Let me pick from a list of device drivers on my computer
- Now, select Apple Inc. for Manufacturer and ‘Apple Built-in Bluetooth’ for Model > hit Next
- Once the driver has been installed, you should see the ‘Apple Built-in Bluetooth’ and ‘Microsoft Bluetooth Enumerator’ listed under Bluetooth Radios in Device Manager.
- You should now be able to setup your Bluetooth devices.
Try the fixes and let us know in the comments section if they did the job for you.
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Editor’s Note: This post was originally published in October 2013 and has been since updated for freshness, and accuracy.Editor's Note: This article was originally published in October 2013 and was revamped and updated in June 2019 for freshness, accuracy, and comprehensiveness.