Unable to Open Connection to Com1: 7 Ways to Fix

Driver updates are a vital fix which can help with this issue

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A serial port can be helpful, but some users reported being unable to open serial port error messages on their PCs. This can be a big problem, and in today’s article, we’ll show you how to fix this error.

The most common reasons why this happens are incorrect communication settings, wrong serial cables, software conflicts, and faulty wiring. No matter the cause, the options below will help you get it fixed.

How do I fix unable to open serial port?

1. Make sure that you have the necessary drivers

  1. Right-click the Start menu and select Device Manager.
    unable to open serial port
  2. Expand the Universal Serial Bus controller category.
  3. Right-click on your driver and choose Update driver.
  4. Lastly, click on Search automatically for drivers.

2. Verify that the port isn’t open/disconnect the cable

Sometimes the Unable to open serial port message can appear if the port is already open. To fix this problem, users are suggesting disconnecting the cable from the other device and trying to connect again.

try to disconnect the cable

This is a simple workaround, but several users reported it worked for them, so feel free to try it out.

3. Stop the Windows Fax and Scan service

  1. Press Windows Key + R keyboard shortcut to open the Run dialog.
  2. Enter services.msc and press Enter or click OK.
    services run window can't open serial port
  3. When the Services window opens, locate Windows Fax and Scan service and double-click it to open its properties (If this service isn’t available, try changing the settings of the Fax service).
  4. Set the Startup type to Manual and click the Stop button to stop the service. Now click Apply and OK to save changes.
    manual startup type serial port not working

4. Disable the serial port in Device Manager

  1. Press Windows Key + X and choose Device Manager from the list.
    serial port device manager
  2. When Device Manager opens, locate the serial port, right-click it, and choose Disable device from the menu.
  3. When the confirmation dialog appears, click Yes.
  4. Wait for a couple of moments, and then enable the serial port.

5. Try using a different cable

Sometimes, an unable to open serial port error can appear if your USB cable isn’t working. Be sure to check if your cable is connected correctly. In addition, check for any visible damage.

If your cable seems in order, try replacing it and check if the problem appears with a different cable.

6. Reinstall the serial port driver

  1. Open Device Manager.
  2. Locate your serial port, right-click it, and choose Uninstall device.
    uninstall device serial port can't open
  3. Now click Uninstall to confirm.
    confirm device uninstall serial port not working
  4. Once the device is uninstalled, restart your PC.

As we already mentioned, sometimes issues with your serial port can be caused by your drivers.

If you keep getting Unable to open serial port message, you might be able to fix the problem simply by reinstalling the serial port driver.

After your computer restarts, Windows should install the default driver, and the problem will be completely resolved.

7. Make sure that the system is up to date

  1. Open the Settings app and go to the Update & Security section.
  2. Now click the Check for updates button in the right pane.
    update windows open serial port
  3. If any updates are available, they will be downloaded automatically in the background and installed as soon as you restart your PC.

Sometimes, an unable to open serial port message can appear if your system isn’t out of date.

An outdated system can lead to various compatibility issues, and the best way to avoid these issues is to update your system.

This process is relatively straightforward in Windows 10, and for the most part, Windows installs the updates on its own. Once your system is updated, check if the problem is still there.

How to enable COM port in Windows 10?

  1. Click the Windows key, enter regedit and select the Registry Editor app.
  2. Navigate to the part below:
    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR
  3. On the right pane, double-click on Start.
    unable to open serial port
  4. Change the Value data to 4 and click OK.
    unable to open serial port

Getting the Unable to open serial port message can be a problem for many users that use the serial port frequently, but you should be able to fix this problem using one of our solutions.

Remember that we have not made these solutions in any particular order, so you should try what seems most appropriate for your situation.

Let us know which one worked for you in the comments area below.

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