Fix: Unable to open JPG files in Windows 11

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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  • Users are unable to open JPG files in Windows 11 often because of issues with that platform’s default image viewer software.
  • You might be able to fix Windows 11 JPG files not opening by resetting that platform’s default app for viewing images.
  • Some users might need to reregister UWP apps in Windows 11 to resolve this issue.
  • Running certain file scanning tools might be another potential fix when you cannot open JPG files in Windows.

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JPG is one of the most prevalent file formats for images alongside PNG. It’s a lossy compression image format that’s ideal for websites. Therefore, many users save or convert images to the JPG format.

However, some users have said they’ve had issues opening JPG files in Windows 11 with that platform’s default Photos app. Consequently, those users can’t open, view, and edit images with the JPG format in Windows 11. This is what one user said in a Microsoft forum post:

When double-clicking on a JPG file to open in Microsoft Photo, I get the error The specified procedure could not be found. This is on a new Windows 11 laptop that was purchased about a month ago. It worked fine for a few weeks, I started getting the error.

So, some users see an error message of some kind when they try to open JPG files in Windows 11. Are you unable to open JPG files in Windows 11? If so, try applying the potential fixes for JPG files not opening below.

How can I fix JPG files not opening in Windows 11?

1. Check the file names for JPG images

  1. Open Explorer’s window by clicking the taskbar button below.
    File Explorer button unable to open jpg files in windows 11
  2. Click View to select the Show option.
  3. Select the File name extensions setting on the submenu.
    File name extensions option unable to open jpg files in windows 11
  4. Next, bring up your folder that includes an image that doesn’t open.
  5. Right-click the file and select Rename.
    Rename option unable to open jpg files in windows 11
  6. Enter a new title for the file, and make sure it includes .jpg at the end.

2. Repair a corrupted JPG file

Try opening more than one JPG file in Windows 11. You might find that it’s only one JPG file you can’t open. If so, that one JPG file you can’t open could be corrupted.

You can fix a corrupted JPG file with photo repair software. Tools like Stellar Photo Repair can restore your JPG file to its original qualities and allow them to open without issues. It also fixes any damage caused by corruption, be it pixelation, distortion, or other.

Get Stellar Photo Repair

3. Reset or repair the Photos app

  1. Click your taskbar’s Start button.
  2. Open the Settings app that’s pinned to your Start menu.
  3. Select the Apps and features navigation option on the Apps tab.
    Apps & features option unable to open jpg files in windows 11
  4. Scroll down to Microsoft Photos, and click the three-dot button for that app.
    The three-dot button unable to open jpg files in windows 11
  5. Select Advanced Options to view settings for Photos.
  6. Click Reset to clear app data for Photos.
    Reset button
  7. You can also try pressing the Repair button there as well.

4. Reregister all MS Store apps

  1. Open Windows 11’s Start menu, and then input PowerShell within the search box there.
  2. Click the Windows PowerShell search result with the right mouse button to select Run as administrator.
    Windows PowerShell search unable to open jpg files in windows 11
  3. Enter this command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  4. Press the Enter key to reregister the apps.
    Reregister apps command unable to open jpg files in windows 11
  5. Click Power > Restart on your Start menu after reregistering the apps.

5. Update the Photos app

  1. Open Microsoft Store from the Start menu.
  2. Click Library in the MS Store app.
    Library tab unable to open jpg files in windows 11
  3. Press the Get updates button.
    The Get updates button unable to open jpg files in windows 11
  4. Wait for MS Store to download and install available updates.

6. Run a System File Checker scan

  1. Type cmd within the Start menu’s search box.
  2. To launch Command Prompt with elevated rights, click the Run as administrator option for that search result.
    A Command Prompt search unable to open jpg files in windows 11
  3. Enter this command for a Deployment Image scan and press Return: DISM.exe /Online /Cleanup-image /Restorehealth
    Deployment image scan unable to open jpg files in windows 11
  4. Type this command for a System File Checker scan and press Enter: sfc /scannow
    An sfc scan unable to open jpg files in windows 11
  5. Then wait for the SFC utility to complete the scanning process.

7. Change the default image viewer app

  1. Open Settings as covered in the third resolution (or you can press the Windows + I hotkey).
  2. Select Apps and Default apps in Settings.
    Default apps option unable to open jpg files in windows 11
  3. Type JPEG within the search box, and then select JPEG.
    JPEG search unable to open jpg files in windows 11
  4. Click Photos to open the app selection menu in the snapshot directly below.
    App selection unable to open jpg files in windows 11
  5. Choose Paint or Paint 3D if you don’t have any alternative third-party image viewers installed.

What are the best third-party software alternatives to Photos?

There are plenty of alternative third-party image viewers and editors to Windows 11’s Photos app you can open JPEG files with. The likes of FastStone Image Viewer and Irfan View are two especially recommended freeware alternatives. Our best photo viewer software guide provides more details.

So, you can try opening JPGs with third-party image viewer alternatives instead. Windows 11 won’t automatically open JPG files with different software unless configured to do so. You’ll need to select a third-party image viewer to be the default JPG software as outlined in the last resolution above.

However, the potential fixes above will likely resolve most issues for opening JPG files with Windows 11’s default software. Try applying all those potential fixes first before considering any alternative options to the default Photos app.

If you have any questions about fixing JPG files not opening in Windows 11, you can add them to the comments section below. Feel free to discuss JPG files not opening in Windows 11 there.

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