Why is Elara app preventing shutdown in Windows 10? [Solved]

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
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The Elaraapp is basically an application that comes pre-installed with most of the systems. This app basically improves the functionality of your pointing device.

However, there are many reports that this app prevented a good number of users from shutting down their Windows 10 systems.

Some of the notable causes of this issue are outdated drivers, an unresponsive touchpad, or more.

If you are stuck with this error, here are some guaranteed troubleshooting options that are meant to fix the issue for you.

What to if Elara app is preventing shutdown in Windows 10?

1. Check for Windows 10 & touchpad driver updates

  1. Search for the Settings app from the Start menu and open it.
  2.  Navigate to the Update and Security section and select Check for Updates.check for updates elara app preventing shutdown windows 10
  3. Your system will start to download all the latest updates. Wait until your system completes the installation process.
  4. Press Windows key + X and click Device Manager from the list of options.
  5. Go to Mice and other pointing devices section, right-click on a driver and click Update driver. Now select Search automatically for updated driver software. update driver elara app preventing shutdown windows 10
  6. Repeat the same process to update all the drivers listed under this section.
  7. Alternatively, you can manually download the latest updates from your hardware manufacturer’s website.
  8. Reboot your system to apply the changes.

Need to update your drivers automatically? If so, try one of these driver updating applications!


2. Create a new Registry Key

  1. Press Windows + R keys to open the Run dialog box on your screen. Type regedit and press the Enter button to open Registry Editor.
  2. Once the Registry Editor window is open, navigate to HKEY_CURRENT_USERControl PanelDesktop key in the left pane.create registry key elara app preventing shutdown windows 10
  3. Navigate to the right side of the window and right-click on an empty space. Click New >> DWORD (32-bit) Value. 
  4. Write the name of the new key AutoEndTasks, set its value to 1.
  5. Click the OK button to save the changes and close Registry Editor.

3. Remove Elara app from system

  1. Search for Control Panel from the Start menu and open it.
  2. Click Uninstall a Program from the Programs section.select uninstall a program elara app preventing shutdown windows 10
  3. Search for Elara app or other suspicious programs that you might see in the list of installed programs.
  4. Uninstall all of them one by one and finally click the OK button.

4. Remove Elara app from Google Chrome

  1. Launch the Google Chrome browser to remove extensions related to Elara App from it.
  2.  Navigate to the three dots menu and click More tools >> Extensions. Now remove all the suspicious extensions one by one by using the trash icon.remove extension elara app preventing shutdown windows 10
  3. Close the browser.

5. Restore your system

  1. Go to the Start menu and search for System Restore. Open the first result from the list. You might need to provide your administrator’s password.
    remove Elara app system properties window
  2. Follow the on-screen instructions to restore your system to a stable point.

Elara app preventing your system from shutting down can be annoying. However, we hope that you managed to resolve it using one of these solutions.

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