The content of this message is unsupported on Skype

By: Madeleine Dean
2 minute read

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

If you’re getting the annoying ‘The content of this message is unsupported’ Skype error, read this article to learn how to fix it.

This error message usually occurs when users initiate a video call. After about 60 seconds the call fails with ‘The content of this message is unsupported’ error. It is worth mentioning that chat functionality is not affected.

This error affects all platforms, including Windows 10, Xbox, Android, iOS Skype, and it happens across the board even with Echo/Sound Test. Strangely enough, this problem is prevalent for Skype Home users, while Skype for Business seems to be immune to it.

Here’s how one user describes this problem:

In the last few days, when I try to initiate a video call with a friend using Skype Windows 10 App […], there is not answer and when the call stops ringing it ends with “The content of this message is unsupported” in my chat window. Is there a solution to this? What is going wrong?

How to fix ‘The content of this message is unsupported’ Skype error

Many users confirmed that the best way to fix this problem is to download and install the classic version of Skype. Go to Skype’s download page and scroll down to the middle of it. You should see a blue rectangle informing you that Skype for Windows 10 is already in your computer but if you’d like to use the classic version of Skype you should click the download button.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

This version is a desktop app style interface that also comes with menu bar and an annoying ad banner. You should also know that it uses a lot more resources than the newer version. But the good news is that this version works for users where the newer version fails. All the other functionalities are available.

RELATED STORIES TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809

iamsovy@gmail.com' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading

Discussions