Fix: Skype auto sign in problems on Windows 10

Milan Stanojevic avatar. By: Milan Stanojevic
7 minute read

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Millions of users use Skype every day for communication, but it seems that Windows 10 users are having some issues with it. According to them, there are various problems available with Skype and auto sign in option on Windows 10.

Skype auto sign in problems on Windows 10, how to fix them?

Skype is one of the most popular instant messenger services, however, issues with Skype can occur and prevent you from logging in. Speaking of issues, these are some of the most common problems that users reported:

  • Skype auto login not working – According to users, sometimes this issue can occur due to your antivirus or firewall. To fix the issue, make sure that Skype is allowed through your firewall.
  • Skype for Business not automatically signing in – This issue can occur in Business version of Skype, but most of our solutions can be applied to Business version as well, so feel free to try them.
  • Skype auto sign in just keeps loading – According to users, sometimes Skype keeps loading while trying to sign in. If you have this problem, simply reinstall Skype and check if that solves the issue.
  • Skype sign in error – There are various errors that can occur while trying to sign in to Skype. However, you should be able to fix these errors with one of our solutions.

Solution 1 – Check your antivirus

Sometimes your antivirus can interfere with Skype and that can cause problems while signing in. To fix the issue, you need to disable certain antivirus features such as your firewall and check if that solves the problem.

If the issue still persists, you might have to temporarily disable your antivirus. Sometimes disabling the antivirus won’t help, so you’ll need to uninstall your antivirus. If uninstalling the antivirus solves the problem, you should consider switching to a different antivirus solution.

There are many great antivirus tools available, but the best are Bitdefender, Panda Antivirus, and Bullguard. All these tools offer great protection, so if you have any problems, feel free to try any of them.


Solution 2 – Check the Skype options menu

Some users reported that auto sign in option is missing from the main screen, and that can sometimes cause issues for users, especially if they want to turn on or off the auto sign in option. This option was moved to the General settings in Skype, and you can turn it off or on by following these steps:

  1. Start Skype.
  2. Go to Tools > Options.
    Skype for Business not automatically signing in
  3. Locate Sign me in when Skype starts option and uncheck it if you want to disable this option or check it if you want to turn it on.
    Skype auto sign in just keeps loading
  4. After you’re done, click the Save button to save changes.

Solution 3 – Use Sign in with Facebook option

According to users, the auto sign in button will appear on the main screen if you use Sign in with Facebook option. Although this is a simple workaround, it won’t work if you don’t have a Facebook account or if your Skype isn’t connected to Facebook.


Solution 4 – Reset all Skype settings

Users reported that Skype logs them in automatically even though the auto sign-in option is disabled. This is a strange problem, but it can be fixed by resetting the Skype settings. To do that, follow these steps:

  1. Close Skype completely. If needed, close Skype from Task Manager.
  2. Press Windows Key + R and enter %appdata%. Click OK or press Enter.
    Skype auto login not working
  3. When Roaming folder opens, locate Skype folder and rename it to Skype.old.
  4. Press Windows Key + R and enter %temp%\skype.
    Skype for Business not automatically signing in
  5. Delete the DbTemp folder.

Try starting Skype again and check if the issue is resolved. Bear in mind that your chat logs will be deleted by using this solution, but you should be able to restore them from Skype.old folder if y
ou need them.


Solution 5 – Reinstall Skype

According to users, if Skype keeps auto signing in, you can fix that simply by reinstalling it. Users reported that after uninstalling and reinstalling the Skype application this problem was resolved, so be sure to give it a try.

There are several ways to uninstall an application, but usually, the best is to use uninstaller software. If you’re not familiar, uninstaller software is a special application that can easily remove any software from your PC. In addition to removing the program, these tools will also remove all files and registry entries associated with it. This is perfect if you want to completely remove an application from your PC.

If you’re looking for uninstaller software, we have to suggest IOBit Uninstaller or Revo Uninstaller. All these applications are simple to use, and they should be able to help you remove any application from your PC with ease.


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This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).


Solution 6 – Disable Skype notifications

Users reported that Skype keeps auto signing in every time they check their Hotmail. This issue seems to affect users that use their Hotmail account to access Skype, but there’s a way to fix this problem. Supposedly, you can fix this problem by turning off certain Skype notifications. Bear in mind that this is just a workaround, but few users reported that it works for them, so you might want to give it a try. To do that, follow these steps:

  1. Open Skype and go to Tools > Options.
  2. Go to Notification settings and make sure that comes online option is not checked.
    Skype auto login not working
  3. Click Save to save changes.

This looks like a strange solution, but few users claim that it works, so it won’t hurt you to try it.


Solution 7 – Use ListFix

If the auto sign in for Skype isn’t working in Windows 10, you might want to use ListFix application. This application will allow you to clear Skype cache, and that will hopefully fix this problem. To use this application follow these steps:

  1. Completely close Skype.
  2. Download ListFix.
  3. After the tool is downloaded, extract it.
  4. Run the tool.
    skype-auto-sign-in-listfix-1
  5. Select and shared.xml and click Clear Skype names.
    skype-auto-sign-in-listfix-2
  6. After the process is completed, click on Clear Skype cookies.
  7. Close ListFix application and try to run Skype again.

Solution 8 – Unlink your Microsoft and Facebook account

Skype has a great built-in feature that allows you to sign in with your Microsoft or Facebook account. This is great since it allows you to sign in and log in to Skype without creating a Skype account. However, several users reported that this feature can cause Skype auto sign-in issues, and in order to fix them, you need to unlink both your Microsoft and Facebook account. To do that, just follow these steps:

  1. Go to https://login.skype.com and log in with your Skype account.
  2. Now go to Settings and unlink both your Microsoft and Facebook account.

After doing that, both your Microsoft and Facebook account will be unlinked and you’ll be able to sign in automatically to Skype. Keep in mind that this method might not work if you signed up for Skype with your Microsoft or Facebook account.


Solution 9 – Check if your username and password are correct

According to users, if have auto sign in problems with Skype, your username or password might not be correct. Before trying to sign in, be sure to check if everything is in order with your username and password.

If you suspect that your Skype account might be hacked, be sure to reset your password and try to sign in with a new password.


Solution 10 – Check if your Internet connection is working

If you have problems signing in to Skype, the issue might be your Internet connection. To fix this problem, it’s important that you check if your Internet connection is working properly. If other websites work without any problems, it means that everything is in order with your network connection, so the problem is most likely with Skype.

To check if Skype and its services are working properly, be sure to go to https://support.skype.com/en/status. From there you can see which Skype services are working properly. If there’s an issue with any of these services, Microsoft will try to fix them as soon as possible.

Skype sign in error


Solution 11 – Try Skype for Web

According to users, sometimes this problem can occur due to issues with your Skype application. To check if your application is the problem, you might want to try using Skype for Web. Simply go to Skype for Web page and sign in with your Skype credentials.

If Skype for web works, it means that the issue is related to your Skype application. To fix the issue, you should try some of our other solutions.


Solution 12 – Check if your account is restricted or suspended

If you have problems signing in to Skype, the issue might be caused by your account. Sometimes your account can be temporarily restricted and suspended. This can occur if there’s any unusual activity on your account associated with a security breach.

If you suspect that your account is blocked due to a security breach, you should contact Skype support to resolve this issue.

Skype auto sign in option can be useful, but it can also cause all sorts of problems for the users. If you’re having any issues with Skype auto sign in option on Windows 10, be sure to check some of our solutions.


Editor’s Note: This post was originally published in August 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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