FIX: VIDEO_TDR_FAILURE error in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • The VIDEO_TDR_FAILURE error is caused by graphic driver incompatibility with Windows 10.
  • Keeping your drivers up to date, especially the display driver, can help you get rid of this problem.
  • To fix the VIDEO_TDR_FAILURE (igdkmd64.sys) error, make sure to check your graphic settings.
  • Using a  dedicated tool for BSoD issues can also help you solve the VIDEO_TDR_FAILURE error.
bsod error
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We enjoy multimedia on an everyday basis on Windows 10, but it seems that there are some issues related to multimedia content and Windows 10.

According to reports, some users are getting VIDEO_TDR_FAILURE (igdkmd64.sys) error, and today we’ll see if we can fix this issue.

VIDEO_TDR_FAILURE (igdkmd64.sys or nvlddmkm.sys) error is caused by a file called igdkmd64.sys or nvlddmkm.sys, and this file is related to Intel integrated graphics.

This issue is probably caused by driver incompatibility with Windows 10. Here are some more examples of this problem:

  • VIDEO_TDR_FAILURE mining – With the recent boom of mining, miners have started encountering this error while deploying their graphics card for mining
  • VIDEO_TDR_FAILURE atikmpag.sys Windows 10 – An error with this file can cause the issue
  • VIDEO_TDR_FAILURE nvlddmkm.sys windows 10 NVidia – Same thing applies to this file, as well (explained further below)

How can I fix the VIDEO_TDR_FAILURE error in Windows 10?

1. Use Restoro

Restoro is a great tool to use when you are dealing with BSOD ( Blue Screen of Death) errors, without knowing the actual cause for them.

Blue Screen of Death, or BSOD (as it is commonly known), is a stop or exception screen error that appears whenever your Windows PC is affected by a fatal system error. The colored screen (blue, red, black, pink) that is associated with this problem has become a synonym for issues on Windows, and entails a system crash or a state in which your operating system can no longer run safely. BSoD errors can appear because of a variety of causes including malfunctioning hardware, corrupt drivers, problematic DLLs, power supply issues, or even overheating of specific components of your PC. Hardware issues that cause BSoD can be obviously resolved by replacing/repairing the damaged components, but resolving this issue when software is the fault can be very tricky and potentially dangerous for your system. To avoid any unwanted issues by attempting a fix on your own, we recommend that you use a specialized Windows repair software, and the best option for this task is by far Restoro.
windows troubleshooters
This powerful and yet compact software enables you to resolve BSoD errors with just a few clicks of your mouse and without the need to worry about any other side effects. Next, we will present you with a step-by-step guide that will allow you to successfully set up Restoro, and start resolving a great variety of issues, including the dreaded BSoD:
  1. Download and install Restoro.
  2. Launch Restoro
    • Restoro will now compile data about your PC.
      Restoro first scan
  3. Wait for it to find any system stability issues and possible malware infections.
    • Once the scan is complete, Restoro will show you a summary of your PC’s current status.
      Restoro repair
  4. Press Start Repair.
    • Restoro will now start downloading and replacing and faulty registries, DLLs, and any other damaged files it may have found during the scan.
    • This is possible thanks to the online libraries that is uses for comparison, replacing damaged data with its perfectly functional equivalent.
  5. Restart your PC for all the changes to take effect.
Your PC should now work perfectly fine, and you will no longer have to worry about slow response times, BSoD errors, or anything of the sort. Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

2. Disable Intel HD Graphics driver

  1. Go to Device Manager.How to access device manager
  2. Expand the Display adapters section.
  3. Locate Intel HD Graphics driver and right-click it.Deus Ex Mankind Divided a problem has occurred with your display driver
  4. Choose Disable from the list and restart your computer.

After restarting your computer, follow the steps above, but this time to enable the display driver. 

3. Rollback/reinstall the default display driver

  1. Press Windows key + R and type devmgmt.msc to start Device Manager.
  2. Expand Display adapters section.
  3. Find your display driver, right-click it and choose Roll Back Driver.
  4. Restart your computer.

If the problem still persists, repeat the steps, but when you right-click your display driver instead of choosing Roll Back Driver, select Uninstall driver.

VIDEO_TDR_FALIURE

Also, make sure that you check Delete the driver software for this device.

4. Downgrade your Nvidia driver

Uninstall your Nvidia driver as we explained in the previous solution, and visit Nvidia’s website to download a new set of drivers.

While searching for drivers make sure that you download version 353.54 of drivers. Version 353.54 is an older version, but unlike the latest version, it doesn’t have issues with Intel’s drivers.

In addition you can go to Intel’s website and download the latest version of drivers for your device.

5. Change the Intel graphics settings

You should have Intel graphics settings in your system tray. Open it and change the following settings:

  1. Under the 3D settings change the following:
    • Set Application Optimal Mode to Enable.
    • Set Multi-Sample Anti-Aliasing to Use Application Settings.
    • Set Conservative Morphological Anti-Aliasing to Turn Off.
    • Set General Settings to Balanced Mode
  2. Under Video settings – Basic change these settings:
    • Standard Color Correction to Application Settings.
    • Input Range to Application Settings.

6. Update your drivers

Since the VIDEO_TDR_FAILURE is most likely a graphics card issue, there’s a good chance just getting your drivers up to date will resolve it.

If you don’t want the hassle of updating drivers manually, we strongly suggest to do it automatically by using DriverFix.

Some of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs. To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks. DriverFix Updater We strongly recommend DriverFix. This is a safe and resource-saving tool that will be your best advisor for this type of operations. Follow these easy steps to safely update your drivers:
  1. Download and install DriverFix.
  2. Launch DriverFix.
  3. Wait for DriverFix to detect all your faulty drivers.
DriverFix Updater Scan
  1. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
DriverFix Updater Results
  1. Wait for DriverFix to download and install the newest drivers.
DriverFix Updater Update Drivers
  1. Restart your PC for the changes to take effect.
DriverFix

DriverFix

Your Windows will stay safe from any type of errors and changes. Download and install DriverFix now!
Free trial Visit website
Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

7. Clean the hardware

The eternal debate about whether clean hardware actually improves the performance is still on. I’m not going to dig deep into it now, but let’s just say it’s better to have dust-free hardware than not.

In that manner, if none of the solutions from above managed to solve your problem, open the lid, and blow that dust off your graphics card and other components.

It certainly won’t hurt. Unless you’re not careful and damage your hardware during the process.

That’s all, I hope at least one of these solutions helped you to solve VIDEO_TDR_FAILURE problem in Windows 10. If you have any comments or suggestions, just reach for the comment section below.

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