FIX: VIDEO_TDR_FAILURE error in Windows 10

by Ivan Jenic

Troubleshooting Expert

May 4, 2020

1 Comments

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We enjoy multimedia on an everyday basis on Windows 10, but it seems that there are some issues related to multimedia content and Windows 10.

According to reports, some users are getting VIDEO_TDR_FAILURE (igdkmd64.sys) error, and today we’ll see if we can fix this issue.

Here are some more examples of this problem:

• VIDEO_TDR_FAILURE mining – With the recent boom of mining, miners have started encountering this error while deploying their graphics card for mining.
• VIDEO_TDR_FAILURE atikmpag.sys Windows 10 – An error with this file can cause the issue.
• VIDEO_TDR_FAILURE nvlddmkm.sys windows 10 NVidia – Same thing applies to this file, as well (explained further below).
• VIDEO_TDR_FAILURE Windows 8 – Even though we’re talking about Windows 10 here, this error can also occur in Windows 8. However, most of the solutions from below still apply.

How can I fix VIDEO_TDR_FAILURE (igdkmd64.sys) Error in Windows 10?

Table of contents:

1. Disable Intel HD Graphics driver
2. Roll back / reinstall default display driver
3. Downgrade your Nvidia driver
4. Change the Intel graphics settings
5. Update your drivers
6. Clean the hardware

Fix: VIDEO_TDR_FAILURE error caused by graphics card

VIDEO_TDR_FAILURE (igdkmd64.sys or nvlddmkm.sys) error is caused by a file called igdkmd64.sys or nvlddmkm.sys, and this file is related to Intel integrated graphics, so this issue is probably caused by driver incompatibility with Windows 10.

Solution 1 – Disable Intel HD Graphics driver

1. Go to Device Manager and expand the Display adapters section.
2. Locate Intel HD Graphics driver and right-click it.
3. Choose Disable from the list and restart your computer.

Solution 2 – Rollback / reinstall the default display driver

1. Press Windows key + R and type devmgmt.msc to start Device Manager.
2. Expand Display adapters section.
3. Find your display driver, right-click it and choose Roll Back Driver.
4. Restart your computer.

If the problem still persists, repeat the steps, but when you right-click your display driver instead of choosing Roll Back Driver, select Uninstall driver.

Also, make sure that you check Delete the driver software for this device.

Solution 3 – Downgrade your Nvidia driver

Uninstall your Nvidia driver as we explained in the previous solution, and visit Nvidia’s website to download a new set of drivers.

While searching for drivers make sure that you download version 353.54 of drivers.

Version 353.54 is an older version, but unlike the latest version, it doesn’t have issues with Intel’s drivers.

In addition you can go to Intel’s website and download the latest version of drivers for your device.

Solution 4 – Change the Intel graphics settings

You should have Intel graphics settings in your system tray. Open it and change the following settings:

1. Under the 3D settings change the following:
   • Set Application Optimal Mode to Enable.
   • Set Multi-Sample Anti-Aliasing to Use Application Settings.
   • Set Conservative Morphological Anti-Aliasing to Turn Off.
   • Set General Settings to Balanced Mode
2. Under Video settings – Basic change these settings:
   • Standard Color Correction to Application Settings.
   • Input Range to Application Settings.

Solution 5 – Update your drivers

Since the VIDEO_TDR_FAILURE is most likely a graphics card issue, there’s a good chance just getting your drivers up to date will resolve it.

In case you’re not sure how to do that, just follow these instructions:

1. Go to Search, type devicemngr, and open the Device Manager.
2. Now, locate your graphics card, under Display Adapters.
3. Right-click your graphics card, and go to Update driver…
4. Wait for the wizard to look up for some drivers online. If there’s a new version of a driver, it’ll get installed automatically.
5. Restart your computer.

Update drivers manually

If you don’t want the hassle of updating drivers manually, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool.

This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best-automatized solution.

Below you can find a quick guide on how to do it:

1. 1. Download and install TweakBit Driver Updater.
   2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
   3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the Update driver link next to the driver name. Or simply click the Update all button at the bottom to automatically install all recommended updates.

Note: Some drivers need to be installed in multiple steps so you will have to hit the Update button several times until all of its components are installed.

Solution 6 – Clean the hardware

The eternal debate about whether clean hardware actually improves the performance is still on.

I’m not going to dig deep into it now, but let’s just say it’s better to have dust-free hardware than not.

In that manner, if none of the solutions from above managed to solve your problem, open the lid, and blow that dust off your graphics card and other components.

It certainly won’t hurt. Unless you’re not careful and damage your hardware during the process.

That’s all, I hope at least one of these solutions helped you to solve VIDEO_TDR_FAILURE problem in Windows 10.

If you have any comments or suggestions, just reach for the comment section below.

Also, if you have any other problems with your Windows 10, maybe you’ll find the solution in our Windows 10 Fix section.

FAQ: Read more about the VIDEO_TDR_FAILURE error

Editor’s Note: This post was originally published in May 2018 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.