- Blue Screen of Death is usually an indicator of a hardware problem, but in some cases, BSOD can be caused by certain software.
- In case you're not sure how, just follow these instructions: Go to Settings > Updates & Security > Windows Update.
Blue Screen of Death is usually an indicator of a hardware problem, but in some cases, BSOD can be caused by certain software. If you get BSOD on Windows 10 telling you there was a problem with igdkmd32.sys, you should know that this problem is caused by software and it can be easily fixed by following one of our solutions.
Fix: problems with igdkmd32.sys on Windows 10
Table of contents:
- Uninstall your current display driver
- Uninstall TeamViewer
- Disable hybrid graphics
- Use an older version of display drivers
- Update drivers
- Clean the hardware
- Run the Troubleshooter
- Run the SFC scan
- Update Windows
- Uninstall Windows updates
Fix – BSOD caused by igdkmd32.sys in Windows 10
Solution 1 – Uninstall your current display driver
Problems with igdkmd32.sys on Windows 10 can be caused by a problematic display driver, and if that’s the case, we strongly advise you uninstall your currently installed display driver. To do that, follow these steps:
- Press Windows Key + X and choose Device Manager from the list.
- Once Device Manager opens, navigate to the Display adapters section and expand it.
- Locate your display driver, right-click it and choose Uninstall from the menu.
- Check Delete the driver software for this device and click OK.
- After you’ve uninstalled your display adapter, restart your computer.
Some users are suggesting to choose Disable option instead of Uninstall, so make sure to try that as well. If the issue still persists, we strongly advise you to visit your graphic card manufacturer’s website and download the latest drivers for your graphic card.
Solution 2 – Uninstall TeamViewer
According to the users, sometimes software such as TeamViewer, VMWare, DisplayFusion, or LogMeIn Hamachi can cause these kinds of problems, and in order to fix these issues, you’ll have to uninstall the problematic software. Users reported that uninstalling TeamViewer fixed their problems, but if you don’t use TeamViewer, try removing the aforementioned software.
Solution 3 – Disable hybrid graphics
Users reported that disabling hybrid graphics in BIOS can stop the problems with igdkmd32.sys on Windows 10. To disable hybrid graphics, do the following:
- Restart your computer and keep pressing F2 or Del key on your keyboard while your computer boots. On certain motherboards, it might be a different key, so it’s always a good idea to check your motherboard manual.
- Once you enter BIOS, you need to find the Hybrid Graphics option and disable it. To locate this option, please check your motherboard manual.
- Save changes and restart your computer.
Solution 4 – Use older version of display drivers
In some rare cases, the latest display drivers might not be the best for your computer since they can cause problems with igdkmd32.sys on Windows 10. If you’re having issues with igdkmd32.sys, we advise you to uninstall your display driver and install the older version instead.
Solution 5 – Update drivers
BSOD errors are usually caused by bad drivers. So, it’s always a good idea to keep your drivers up to date.
Update drivers automatically
If you don’t want the hassle of searching for drivers on your own, you can use a tool that will do this for you automatically. Of course, as you’re not able to connect to the internet at the moment, this tool won’t be useful. However, once you get online, it will help you to keep all your drivers up to date, so you won’t be in this situation anymore.
Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.
Here is a quick guide on how to use it:
- Download and install TweakBit Driver Updater
- Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
- Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.
Solution 6 – Check the hardware
If a piece of hardware inside your computer is damaged, you’re very likely to get all sorts of BSOD issues. So, make sure your hardware is functional. Additionally, it won’t hurt if you clean it from dust from time to time.
Solution 7 – Run the Troubleshooter
If none of the previous solutions managed to resolve the issue, we’ll try with a few troubleshooting tools. The first one is Windows 10’s built-in troubleshooter. You can use this troubleshooter to resolve all sorts of issues, including BSODs.
Here’s how to run Windows 10’s built-in troubleshooting tool:
- Go to Settings.
- Head over to Updates & Security > Troubleshoot.
- Select Blue Screen, and go to Run the Troubleshooter.
- Follow further on-screen instructions and let the process finish.
- Restart your computer.
Solution 8 – Run the SFC scan
Another troubleshooter we’re going to try is the SFC scan. This is a command-line scanner that basically scans your computer for issues, and resolves them if possible. So, it might be helpful in this case.
Here’s how to run the SFC scan in Windows 10:
- Right-click on Start and run Command Prompt (Admin).
- In the command line type sfc/scannow and press Enter.
- Wait for the process to complete and restart PC.
Solution 9 – Update Windows
Microsoft is continuously improving Windows 10 through updates. So, if the issue you’re facing is already acknowledged by Microsoft, they’re probably working on a fixing patch. So, always make sure your system is up to date. Although Windows 10 usually installs the updates automatically, you can go and check for yourself by going to Settings > Updates & Security > Windows Update.
Solution 10 – Uninstall Windows updates
Contrary to the previous solution, it can be a certain Windows update that actually disrupts the system. If you suspect that might be the case, your best bet is to simply delete that update. In case you’re not sure how, just follow these instructions:
- Go to Settings > Updates & Security > Windows Update.
- Go to Update history > Uninstall.
- Now, find the troublesome update (you can sort updates by date), right-click it, and go to Uninstall.
- Restart your computer.
Problems with igdkmd32.sys on Windows 10 are usually caused by drivers, and most of these problems can be fixed simply by reinstalling or updating your graphics card drivers. Furthermore, you should know that we talked about a somewhat similar error, the igdkmd64.sys bug which caused VIDEO_TDR_FAILURE error in Windows 10, so check that one out as well.
Editor’s Note: This post was originally published in January 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.Editor's Note: This article was originally published in April 2016 and was revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.