Fix: Problem Checking for Updates in Wacom Update Utility

Reinstalling the drivers can help with Wacom tablet issues

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
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  • If you can't update Wacom tablet drivers, try restating the Wacom service.
  • Manually updating the drivers can also help with this problem.
wacom update utility there was a problem checking for updates

If you encounter There was a problem checking for updates in Wacom Update Utility, you won’t be able to download any updates.

This can lead to various issues, and in the worst-case scenario Wacom driver won’t install, and you won’t be able to use the tablet at all. Luckily, there are a few fixes that you can use.

How can I fix There was a problem checking for updates error in Wacom Update Utility?

1. Restart the Wacom tablet service

  1. Press Windows key + R and enter services.msc. Press Enter.
  2. Click on it and locate TabletServiceWacom from the list.
  3. Next, right-click on it and select Restart.
  4. Restart your device at this point and see if the issue is solved.

2. Use Device Manager

  1. Make sure the tablet is not connected to your PC.
  2. Open Device Manager and locate Human Interface Devices.
  3. Here, expand the option and right-click on Wacom Tablet.
  4. From the list, select Update driver.

  5. In the next window select the Search automatically for updated driver software option.
  6. Allow for the process to finish and restart your device.

This simple solution can help you if the Wacom firmware update has failed.

3. Reinstall the driver

  1. Go to the Wacom official website.
  2. In the Search section type in your Wacom model and press enter.
  3. Next, download and install the corresponding drivers.
  4. Follow the prompts to finish the installation.

4. Use a third-party tool

Manually installing or updating the faulty or missing drivers is not always indicated since this method is prone to human errors which could cause even more damage to your device.

It is also much more time-consuming than using a dedicated tool that will update your drivers and ensure they are working correctly all the time.

Sometimes, malfunctioning drivers can cause multiple system errors. If this happens to your PC, you may need to update or reinstall certain drivers entirely. As the process is not quite straightforward, we recommend using a reliable driver updater for the job. Here's how to do it:
  1. Download and install Outbyte Driver Updater.
  2. Launch the software.
  3. Wait for the app to detect all faulty drivers.
    OutByte Driver Updater Scan
  4. Now, it will show you all the malfunctioning drivers listed to select the ones to Update or Ignore.
  5. Click on Update & Apply Selected to download and install the newest versions.
  6. Restart your PC to ensure the applied changes.
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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

How do I update my Wacom firmware?

  1. Open the Wacom Center.
  2. Click on the Global settings icon.
  3. Navigate to the Software updates section and click on Install update.
  4. Follow the instructions on the screen to complete the process.

We hope that the solutions presented in this article helped you successfully solve There was a problem checking for updates in the Wacom Update Utility. If you managed to fix this issue, check the best drawing software for Wacom tablets.

Which one of the above solutions worked best for you? Don’t hesitate to message us in the dedicated section below if you have additional recommendations or suggestions.

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