How to Fix Watchguard VPN General Processing Error in 2022

by Claire Moraa
Claire Moraa
Claire Moraa
Claire likes to think she's got a knack for solving problems and improving the quality of life for those around her. Driven by the forces of rationality, curiosity,... read more
Affiliate Disclosure
  • WatchGuard's VPN solutions are the gold standard for organizations looking to protect their remote workers, data, and applications.
  • With the high level of protection that it provides, it is no surprise why it is one of the most sought-after VPN clients.
  • Although it offers a premium service, sometimes, you may experience connection issues due to Windows security patches.

Whereas there are a number of reliable VPNs in the market, not many compare to WatchGuard. WatchGuard’s robust security technologies include a firewall, intrusion prevention system (IPS), anti-malware, and more, so you can be confident that your data is safe and secure.

You can check out our comprehensive breakdown of the pros and cons of WatchGuard VPN to see whether it will be a great choice for you.

Like any software, you can expect that some errors are bound to appear once in a while. Some can be easily fixed with a restart but others can interfere with the efficiency of the program.

Some of the most common errors include VPN general processing error ikev2 and error 13804 general processing error.

A lot of users who are facing these errors say that they appeared immediately after they installed a bunch of Windows security patches.

Best VPNs we recommend

  1. Private Internet Access - Access content across the globe at the highest speed rate.
  2. NordVPN - Secure multiple devices and enjoy stable connections anywhere.
  3. SurfShark - Price convenient VPN service with all-rounded security features.
  4. CyberGhost - Connect to thousands of servers for persistent seamless browsing.
  5. ExpressVPN - Browse the web from multiple devices with increased security protocols.

Does WatchGuard use OpenVPN?

WatchGuard uses OpenVPN but only for SSL. OpenVPN is one of the most popular VPN protocols in existence today.

It’s open-source, which means that it can be used by anyone for free or for profit as long as they respect the open source license agreement.

You may be wondering, What type of VPN is WatchGuard? Well, it is a multi-faceted type of VPN that offers various choices for connectivity: Mobile VPN with IKEv2, Mobile VPN with SSL, and IPSec VPN client.

All three choices offer a full suite of advanced features to secure your remote access connections with advanced encryption and authentication properties.

The WatchGuard IPSec VPN Client makes it easy for you to set up and manage secure connections with multiple clients at different locations around the world.

It also provides secure access to your network over the Internet, protecting data as it travels between your network and your remote users. 

How do I fix my WatchGuard VPN on Windows 10/11? 

Uninstall the latest Windows update

  1. Press the Windows + I keys simultaneously to open Settings.
  2. Navigate to Windows Updates and go to Update history.
  3. Click on Uninstall updates.
  4. Select the most recent update then click Uninstall.

How do I clear WatchGuard SSL VPN cache?

The WatchGuard SSL VPN client caches web pages and other data. This is to ensure that users do not have to wait for it to be downloaded each time they access a site.

It can be very useful if you are accessing public sites such as news sites. However, it can also lead to problems when the cached version of a page is out of date and needs updating.

To clear the cache, follow the steps below:

  1. Hit the Windows + R keys to open the Run command.
  2. Type regedit in the dialog box and click Enter.
  3. Navigate to the following location: KEY_CURRENT_USER\Software\WatchGuard\SSLVPNClient\Settings
  4. Delete the entry.

WatchGuard is an excellent VPN service but it is not the only one. You can check out other VPNs that encrypt and protect your data making sure that you are secured even when working remotely.

We’d love to know what VPN service you are using and your reasons why. Drop us a comment down below to start the conversation.

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