FIX: Website buttons not working in browsers

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Website buttons are UI design elements that allow users to carry out particular actions.
  • Most buttons available on a website serve one of the following purposes: social media sharing, call to action invitations or jumping to another section of the website.
  • We wrote about common fixes in our Troubleshooting Hub so make sure to check it out.
  • This guide is part of our  Browser Hub section. Feel free to visit it for more handy guides.
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Most websites include buttons of some description and they usually work fine. However, on certain sites, it might not always work when users click them.

In such cases, nothing happens when users click certain, or all, buttons on specific pages. That will often be a browser issue, but might also be something for website developers to fix.

This can become extremely frustrating in time, as you can end up wasting a lot of time trying to figure out what is happening.

In order to help you fix this problem, we came up with a series of fixes, described below.

How can I fix the website buttons not working?

6. Use Opera

If you keep having issues with website buttons it may be better to switch to a new browser. Users might find the website buttons work fine in other browsers so, try opening the websites in an alternative one, such as Opera.

Opera is a Chromium web browser with a similar UI design to Chrome, and you can also utilize Chrome extensions.

Opera has been strictly designed to ensure the protection of your device and will not encrypt any sensitive details or cookies. You should be assured that your privacy is being covered by using Opera.

It takes just a few seconds to download Opera and you will immediately see some of the new functionalities that come with it: an ad blocker, free built-in VPN, instant notification, and simple extension personalization.



If you want a reliable browser, fast connection with a flexible and easy to customize interface then this is your best choice!

2. Refresh the Website Page

A simple page refresh might sometimes do the trick. To refresh a webpage, click the Reload button on the browser’s URL toolbar.

Reload buttons are usually adjacent to the URL bar in most browsers. Then try clicking the buttons after reloading a page.

3. Turn on JavaScript

  1. Click the Customize and control Google Chrome button.
  2. Click the Settings option.The Chrome Settings tab website buttons not working in browser
  3. Click Advanced.
  4. Click the Site settings button.
  5. Next, click JavaScript.JavaScript options website buttons not working in browser
  6. Turn the Blocked option on.
  7. If there are any sites on the Block list, remove them.
  8. Click More actions and select Remove.

3. Clear the Browser’s data

  1. Click the Customize Google Chrome button.
  2. Select More tools and Clear browsing data.Clear browsing data options website buttons not working in browser
  3. Select the Cookies and other site data check box.
  4. Click the Cached images and files option.
  5. Select All Time on the Time range drop-down menu.
  6. Then press the Clear data button.

4. Reset the Browser

  1. Enter chrome://settings/ in the URL bar.
  2. Click the Advanced button.
  3. Next, click the Restore settings to their original defaults option.The Restore settings button website buttons not working in browser
  4. Press the Reset settings button.

5. Update the Browser

  1. Open the Run accessory by pressing the Windows key + R hotkey.
  2. Input appwiz.cpl in the Open text box.
  3. Press the OK button.The Programs and Features window website buttons not working in browser
  4. Select the browser, and click the Uninstall option.
  5. Select the Yes option to uninstall the software.
  6. Restart the desktop or laptop before reinstalling the browser.

7. Adjust the security settings

  1. Click the gear button and select Internet Options.
  2. Then choose the Security tab.
  3. Click Trusted sites.
    Trusted sites settings website buttons not working in browser
  4. Drag the Allowed levels bar down.
  5. Click the Internet and Custom level.The Reset to menu website buttons not working in browser
  6. Select a lower setting on the Reset to menu.
  7. Click the Reset and OK buttons.
  8. Press the Apply button, and click the OK option to exit.

Those are some of the potential resolutions for fixing website buttons that don’t work. Note, however, that the website developers might need to fix some of the buttons on their site pages. So, the resolutions above aren’t always guaranteed.

FAQ: Learn more about website buttons

  • What are the buttons on a website?

Website buttons are functional UI elements that allow visitors to interact with the website. They serve various purposes such as navigation purposes and, depending on the browser you are using there is also the option to hide them.

  • What is a button label?

Button labels are messages written on website buttons that explain to visitors what the respective button does. In this manner, when visitors click on the respective buttons, they know what to expect.

  • How do you create a button for a website?

To created buttons for a website, you need an image editor to create and customize the image that will accompany the button. Once the image created, upload it to your website and associate it with a particular role.

Editor’s Note: This post was originally published in September 2019 and has since been updated for freshness and accuracy.

Editor's Note: This article was originally published in September 2019 and was revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.