FIX: Website buttons not working in browsers

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Website buttons are UI design elements that allow users to carry out particular actions.
  • Most buttons available on a website serve one of the following purposes: social media sharing, call to action invitations or jumping to another section of the website.
  • If the buttons of the website you're visiting are not working, this could be a browser issue. Use this guide to fix it as quickly as possible.
  • If you want to read more on browsers, do bookmark our hub for more handy guides.

Most websites include buttons of some description. Website buttons usually work fine. However, buttons on certain sites might not always work when users click them.

In such cases, nothing happens when users click certain, or all, buttons on specific pages. That will often be a browser issue, but might also be something for website developers to fix.

How can users fix website buttons?

1. Refresh the Website Page

A simple page refresh might sometimes do the trick. To refresh a webpage, click the Reload button on the browser’s URL toolbar. Reload buttons are usually adjacent to the URL bar in most browsers. Then try clicking the buttons after reloading a page.

The Reload this page button website buttons not working in browser

2. Turn on JavaScript

  1. Some buttons might not work on website pages when JavaScript is turned off in a browser. To turn JavaScript on in Chrome, click the Customize and control Google Chrome button.
  2. Click the Settings option to open the tab shown directly below.The Chrome Settings tab website buttons not working in browser
  3. Click Advanced to expand the Settings tab.
  4. Click the Site settings button.
  5. Then click JavaScript to open the options shown directly below.JavaScript options website buttons not working in browser
  6. Turn the Blocked option on.
  7. If there are any sites on the Block list, remove them by clicking More actions and selecting Remove.
  8. Users can check if JavaScript is enabled in their browsers at the enable JavaScript page. That page tells users if JavaScript is enabled in their browsers. It also provides further details for enabling JavaScript in Firefox, Internet Explorer, Opera, and Safari.Enable JavaScript page website buttons not working in browser

Looking for a browser that can handle a lot of tabs? Here are our top picks!

3. Clear the Browser’s data

  1. Clearing browser data can resolve numerous webpage issues. To do that in Chrome, click the Customize Google Chrome button.
  2. Select More tools and Clear browsing data to open the window shown directly below.Clear browsing data options website buttons not working in browser
  3. Select the Cookies and other site data check box.
  4. Click the Cached images and files option.
  5. Select All Time on the Time range drop-down menu.
  6. Then press the Clear data button.

4. Reset the Browser

  1. Users have confirmed that turning browser extensions off can fix webpage buttons. Resetting browsers will turn all their extensions off, and users can do that in Chrome by entering ‘chrome://settings/’ in the URL bar.
  2. Scroll down to and click the Advanced button.
  3. Then scroll to the bottom of the Settings tab. Click the Restore settings to their original defaults option.The Restore settings button website buttons not working in browser
  4. Press the Reset settings button.

5. Update the Browser

  1. Users utilizing antiquated browser versions might need to update their browsers, which they can do by reinstalling them. Open the Run accessory by pressing the Windows key + R hotkey.
  2. Input ‘appwiz.cpl’ in the Open text box. Then press the OK button, which will open the Windows uninstaller.The Programs and Features window website buttons not working in browser
  3. Select the browser, and click the Uninstall option.
  4. Select the Yes option to uninstall the software.
  5. Restart the desktop or laptop before reinstalling the browser.
  6. Open the browser’s website page from which users can download the latest version.
  7. Alternatively, users can also update some browsers by clicking About options on their menus.

Need to uninstall apps and programs on Windows 10? Here’s how to do it like a pro!

6. Try Another Browser

Users might find the website buttons work fine in other browsers. So, try opening the websites in alternative browsers, such as UR. UR is a new browser that’s getting some rave reviews. It’s a Chromium browser with a similar UI design to Chrome, and users can also utilize Chrome extensions in UR.

The UR browser website buttons not working in browser

Want to know why UR is such a great alternative to Chrome? Check out our review!

7. Adjust Security Settings

  1. Some users might need to adjust very high security settings to fix website buttons. Internet Explorer users can adjust those settings by clicking the gear button in IE and selecting Internet Options.
  2. Then select the Security tab.
  3. Click Trusted sites shown in the snapshot directly below.
    Trusted sites settings website buttons not working in browser
  4. Drag the Allowed levels bar down.
  5. Click Internet and Custom level to open the window directly below.The Reset to menu website buttons not working in browser
  6. Select a lower setting on the Reset to menu.
  7. Click the Reset and OK buttons.
  8. Press the Apply button, and click the OK option to exit.

Those are some of the potential resolutions for fixing website buttons that don’t work. Note, however, that the website developers might need to fix some of the buttons on their site pages. So, the resolutions above aren’t always guaranteed.

FAQ: Learn more about website buttons

  • What are the buttons on a website?

Website buttons are functional UI elements that allow visitors to interact with the website. They serve various purposes such as navigation purposes allowing users to quickly access other sections of the website, call-to-action purposes convincing visitors to take action, and more.

  • What is a button label?

Button labels are messages written on website buttons that explain to visitors what the respective button does. In this manner, when visitors click on the respective buttons, they know what to expect.

  • How do you create a button for a website?

To created buttons for a website, you need an image editor to create and customize the image that will accompany the button. Once the image created, upload it to your website and associate it with a particular role.

Editor’s Note: This post was originally published in September 2019 and has since been updated for freshness and accuracy.