• The website Access Denied error is an issue that you will encounter if you encounter certain browser imperfections.
  • A number of causes can lead to this problem, and we will be looking over some fixes for them.
  • We have even more articles like the one below in our dedicated Browser Errors Hub.
  • More information can be found on our dedicated Debugging and Diagnostics page.
website access denied

The Access Denied error is a relatively common one that can arise in alternative browsers. The Access Denied error message states:

You don’t have permission to access (URL) on this server.

Browsers occasionally display that error message in tabs when users try to open specific websites. When that error arises, users can’t open a website in browser.


This is how you can fix the Access Denied error

1. Disable VPN software

  1. The Access Denied error can be due to VPN software, which you can disable.
  2. Right-click the Start button and select Run.
  3. Type ncpa.cpl in Run’s text box and click OK to open the Control Panel as in the shot directly below.
    Network Connections applet you don't have permission to access on this server
  4. Right-click your VPN to select the disable option for it.
  5. Then try opening the website with your standard connection.

2. Turn off VPN extensions

Some users might need to turn off VPN browser extensions.

  1. To do that in Google Chrome, click the Customize Google Chrome button at the top right of the browser.
  2. Select the More Tools submenu.
  3. Click Extensions to open that tab.
    Chrome's extensions tab you don't have permission to access on this server
  4. Click the toggle button for the VPN extension to turn it off.

3. Deselect the proxy server option

  1. Some users might be able to fix the Access Denied error by deselecting the Use a proxy server option.
  2. Press the Windows key and S at the same time to open the search box.
  3. Type internet options as the search keyword.
  4. Click Internet Options to open the window shown in the shot directly below.
    Internet Properties window you don't have permission to access on this server
  5. Select the Connections tab on that window.
    Connections tab you don't have permission to access on this server
  6. Click the LAN settings button to open the Local Area Network (LAN) Settings window.
    LAN Settings window you don't have permission to access on this server
  7. Deselect the Use a proxy server for your LAN option if it’s selected.
  8. Click OK to close the LAN window.

4. Clear browser data

Clearing browsing data might also resolve the Access Denied issue.

  1. Chrome users can do that by pressing the Ctrl + Shift + Delete hotkey.
  2. Select All time on the Time range drop-down menu.
  3. Select the Browsing history, Cookies and other site data, and Cached images and files check boxes.
    Chrome's Clear browsing data options you don't have permission to access on this server
  4. Click the Clear data button.

5. Clear all data for a specific website in Firefox

  1. Firefox users can fix the Access Denied error by clearing all data for the website the error arises for.
  2. To do that, press the Ctrl + H hotkey on Fox.
  3. Right-click the website that doesn’t open in the History sidebar to open a context menu.
    Forget About This Site option you don't have permission to access on this server
  4. Select the Forget about this site option.

6. Reset your browser

  1. Resetting your web browser will clear all data and disable VPN extensions.
  2. You can reset Chrome by typing chrome://settings/ in that browser’s URL bar and pressing Enter.
  3. Click Advanced to expand the Settings tab’s options.
  4. Scroll all the way down to the Restore settings to their original defaults option.
  5. Click that option.
    Restore settings to their original defaults option you don't have permission to access on this server
  6. Click Reset setting to confirm.
  7. To do the same thing in Firefox, click that browser’s Open menu button and select Help > Troubleshooting Information.
  8. Then press the Refresh Firefox button shown directly below.

The Refresh Firefox button you don't have permission to access on this server

So, the Access Denied error is usually a network issue. Disabling VPNs or clearing browser data are the most probable fixes for it.


FAQ: Learn more about the website Access Denied error

  • What does it mean when it says you don’t have permission to access on this server?

If such an error message appears to you when trying to visit a website, then it is most likely caused by some network-related issues in your browser.

 

  • How do I fix the website Access Denied error?

You should try clearing everything about the website, turning off the VPN service, and configuring the Proxy Settings.

  • Can my VPN cause the Access Denied error?

Yes, if the VPN is set to a location that the website prohibits, then you will get an Access Denied error message.