Fix: WhatsApp Windows 10 issues

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WhatsApp is a popular instant messaging client for smartphones. Due to massive popularity of WhatsApp, the application made its way from smartphones to PCs.

WhatsApp is available for Windows 8 and Windows 10, but Windows 10 users reported certain issue with this app, and today we’re going to show you how to fix them.

How to fix WhatsApp Windows 10 issues?

Fix – WhatsApp Windows 10 issues

  1. Make sure that you’re using 64-bit version of Windows
  2. Reinstall the app
  3. Check if WhatsApp is allowed to run in background
  4. Run the app as administrator
  5. Disable your antivirus
  6. Reset browser settings

Solution 1 – Make sure that you’re using 64-bit version of Windows

Windows 10 users reported that they are unable to install WhatsApp on their Windows 10 PC.

Apparently, they are getting WhatsApp Installer has failed. There was an error while installing the application error message every time they try to install the app.

This problem is caused by your version of Windows, and if you want to fix it, you’ll need to install the appropriate version of Windows 10.

WhatsApp only supports 64-bit versions of Windows 10, and if you want to use it on your PC, you need to have 64-bit version installed.

There’s no way to upgrade 32-bit version of Windows 10 to 64-bit version, therefore you’ll have to perform a clean install in order to install 64-bit version of Windows 10. Also, here you can download Windows 10 v1903.

Before installing 64-bit version of Windows, there are few things that you should know.

64-bit versions of Windows only work with 64-bit processors, and if you have a 32-bit processor you’ll have to replace both your CPU and motherboard. Check this article to see which motherboard best suits you.

32-bit architecture is outdated, and most PCs use 64-bit processors, thus supporting 64-bit version of Windows 10, therefore you shouldn’t have any problems installing 64-bit Windows on your PC.

After you install 64-bit version of Windows 10, you’ll be able to install WhatsApp without any issues.

Few users reported that this issue is fixed in newer versions of WhatsApp, so if you’re having this problem, be sure to download and install the latest version.

Solution 2 – Reinstall the app

Few users reported that WhatsApp isn’t working properly on their smartphone, and if you have the same problem, you might want to consider reinstalling the application.

After WhatsApp is installed again, check if the problem still persists.

Some users are also recommending to delete all data associated with WhatsApp when you reinstall it in order to avoid any potential conflicts so you might want to do that.

Solution 3 – Check if WhatsApp is allowed to run in background

Many users tend to use Battery Saver mode on their Windows 10 phones in order to save battery power. This mode prevents certain apps from running in the background thus saving your battery power.

If you still want to save energy, here are 13 tips to txtend your laptop battery life that really work

Users reported that they aren’t getting any WhatsApp notifications on their phone or any messages.

This can be a big problem since you won’t be able to receive calls or messages unless you’re switched to WhatsApp on your phone.

Users suspect that this issue is caused by Battery Saver mode, and in order to fix it you need to open Battery Saver and check if WhatsApp is enabled in Background apps section.

If WhatsApp isn’t available, be sure to enable it. To do that, follow these steps:

  1. Go to Settings > System > Battery saver.
  2. Tap on Change battery saver settings.
  3. List of all apps will now appear. Locate WhatsApp on the list and make sure that it’s set to On.

After allowing WhatsApp to run in the background, you’ll be able to receive texts, calls and other notifications without any problems.

Another way to fix this problem is to turn off Battery Saver feature completely on your phone.

After doing that, WhatsApp will start to work normally.

Solution 4 – Run the app as administrator

If you have problems with WhatsApp on your Windows 10 PC, you can try running it as administrator.

Some applications require administrator privileges in order to run properly, and you can run WhatsApp as administrator simply by right clicking the application and choosing Run as administrator option.

If running the application as administrator fixes the problem, you’ll need to do that every time you want to run WhatsApp on your PC.

This can be a bit tedious, but you can set WhatsApp to run with administrator privileges automatically. To do that, follow these steps:

  1. Right click WhatsApp shortcut on your Desktop and choose Properties.
  2. Navigate to Compatibility tab and be sure to check Run this program as an administrator option.whatsapp-issues-admin-1
  3. Click Apply and OK to save changes.

After doing that, you can start WhatsApp normally, and it will always run with administrator privileges.

Solution 5 – Disable your antivirus

Sometimes your antivirus tool can interfere with the installation process and cause WhatsApp installation to fail. If that happens, you need to temporarily disable your antivirus tool and try to install the application again.

WhatsApp is the most popular messaging client, but as you can see, it has some issues with Windows 10 and Windows 10 Mobile. If you have any problems with WhatsApp, be sure to try all of our solutions.

If the issue still persists, there might be a problem with the version of WhatsApp you’re using, so you’ll have to wait until the new version is released.

Solution 6 – Reset browser settings

If the solutions above don’t work, try reseting your browser settings. If you use Chrome, click on the Menu (the three vertical dots).

chrome settings whatsapp

Then, select “Settings” and go to the bottom of the page and click “Restore settings to their original defaults”. Then click “Reset settings”.

reset chrome whatsapp


Editor’s Note: This post was originally published in December 2016 and has been since updated for freshness, and accuracy.


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