Windows 10 build 15055 issues: Install fails, Windows Store errors, and more

By: Ivan Jenic
4 minute read

Windows 10 build 15055 is here. As expected, Microsoft didn’t bring any new features to the system because the development team is done working on them. So, new builds will only bring system improvements and bug fixes to prepare the field for the Creators Update release this April.

The new build brings no new features to Insiders but it does cause some problems to those who installed it. Microsoft listed some problems under the “Known issues” section of the build announcement post, but as it appears, there are more issues for Insiders in this build.

So, we’ve wondered around Microsoft’s forums in order to find complaints from actual users and found a few flaws Microsoft didn’t originally mention. Keep reading this article to find out what you may confront upon installing Windows 10 build 15055.

Windows 10 build 15055 issues on PC and Mobile

1. Build 15055 won’t install

As expected, many Insiders can’t install build 15055 on their computers. When their machines reboot for the first time during the install process, the OS restores the previous build version. Other Insiders also report error 0x80070057 appears on the screen. If you can’t install build 15055, try using Microsoft’s Windows Update Troubleshooter. You can also check out our article on how to fix error 0x80070057.

2. Bing and Outlook accounts disconnect

Windows 10 Mobile users report that they need to constantly sign in to their Bing and Outlook accounts after installing build 15055. Insiders believe this issue is caused by faulty sync settings on Microsoft Edge. For the time being, there is no permanent fix available to solve this problem.

Have to constantly sign in to my Bing account and on the Mobile Edge. When I reboot my Lumia Icon and sign in (enter my pin), I should be signed into all my Microsoft accounts, including my Outlook and Bing accounts on the Mobile Edge. This issue doesn’t exists on the PC

3. Windows Store is broken

Insiders report that the Windows Store is unavailable after installing build 15055. More specifically, when they try to install various apps, error 0x80070002 appears on the screen.

Store is broken after upgrading to 15055. Nothing will install with 0x80070002 error.

4. Twitter videos get interrupted

Build 15055 fails to fix the annoying bug where Twitter videos get interrupted by the screen time out setting. This issue has been bugging Insiders starting with build 15007. This only appears to be a Twitter app issue.

While the Twitter App video is playing, when the screen time out setting kicks in the screen turns off. Power on the screen and swiping the lock screen up, the video plays from when the screen time out kicked in. The screen timeout setting pauses the video. There are no error messages.

5. The UC browser and WhatsApp won’t open

Windows 10 Mobile Insiders also report that the UC browser and WhatsApp appear on the screen, but won’t open. It appears that the loading process fails soon after it starts.

After updating to build 15055 , my uc browser and WhatsApp shows loading… And can’t open… I format my Lumia 730 for solving this issue bt probblem stell occurs… Plzz help…

6. Frequent BSOD

Windows 10 builds are unstable OS versions rolled out for testing purposes. Therefore, issues are to be expected. However, getting black screen of death errors every 15 minutes is very annoying.

Yesterday night my laptop has upgraded to 15055. And I have been using it since this morning. I am getting a BSOD every 15 minutes for the past two hours. It reboots fine, but logging in is very slow, compared to previous builds.

For more information on how to fix the UNEXPECTED KERNEL MODE TRAP error, check out our dedicated fix article.

7. The shut down button is unresponsive

Many Insiders who installed build 15055 have been forced to use the physical shut down button. The good news is that the shut down option from the Start Menu seems to be working fine after Insiders shut their computers down using the physical button.

I tried the shut down and restart menu in the start menu and it wouldn’t respond at all. I had to use the physical power button on my tower to turn it off.

These are the most common build 15055 bugs reported by Insiders. If you’ve come across other issues, use the Feedback Hub to provide Dona Sarkar’s team with more details about these bugs.


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