Windows 10 May 2020 Update breaks Outlook contacts search

Don Sharpe
by Don Sharpe
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  • Windows 10 version 2004 may break MS Outlook contacts search.
  • Microsoft hasn't addressed this issue yet.
  • If you're encountering Outlook problems here and there, go to the Outlook Guides section for expert tips! 
  • For more news, troubleshooting tips, and updates pertaining to the email client, head on over to the Outlook page!
Outlook address book search bug

Is there really a single thing on your PC that the Windows 10 May 2020 Update can’t wreck? As you may have heard, installing the new OS has caused all manner of issues for some users, from Windows 10 search bugs to Bluetooth connectivity problems.

And now, broken Outlook contacts search is one of the operating system’s latest side effects, according to users on the Microsoft Answers forum.

Outlook contacts search not working for Windows 10 May 2020 Update user

A Windows 10 May 2020 Update user has expressed their frustration with the inability to find contacts after searching their Outlook address book.

The glitch started occurring after the Outlook user upgraded to the latest version of Windows 10 in general availability. So, when they now look up a contact by name or company, they get the typical no results response.

It appears that the user wants to quickly access email recipients’ full contact details, including name, address, telephone number, etc. But they can’t do that due to the broken search issue.

Since upgrading to Windows 10/2004 (June 2020), when I search for a contact in my outlook address book – either by name or company – the response is no results. I can scroll down my contacts list and see/read my contact details and it looks like to search works when i start a new email – but searching the address book offers no results!

What’s even more frustrating to the user is that they know the contacts they’re searching for do exist. They just can’t find anything about them without scrolling down their contacts list.

An independent advisor, who had reached out to help, tried changing the scope of the search to no avail. As a result, they resigned to filing a bug report with Microsoft.

Have you installed the Windows 10 May 2020 Update yet? Any difficulty executing search in Outlook so far? If anything comes up, don’t hesitate to reach out via the comments section below.