Microsoft Outlook is a popular email client for Windows users. Sometimes, while searching for emails or media, users may encounter ” Something went wrong, and your search couldn’t be completed outlook” error. Several users have reported similar errors in the Reddit community.

On click-to-run installs in 2016, several users complaining they cannot search today with the error “Something went wrong and your search couldn’t be completed”.

The following error can be triggered due to a faulty update or issues with the Outlook client.

If you are also troubled by this error, here are a couple of troubleshooting tips to help you fix Something went wrong, and your search couldn’t be completed outlook error in Windows.

FIX: Something went wrong, your Outlook search couldn’t be completed

1. Install pending updates

Something went wrong search couldn’t be completed outlook

  1. The issue seems to be with one of the Windows KB updates. If you have not installed any updates recently, check if any update is pending that needs to be installed.
  2. Click on Start and select Settings.
  3. Go to Updates and Security.
  4. Under Windows Update, check if any updates are available for download.
  5. If you can, download and install the updates.
  6. Restart the computer and check if the Outlook search is working now.

Fix: Outlook’s Internet Email window for Gmail keeps asking for password


2. Uninstall Windows 10 KB updates

  1. If you have installed new KB updates, you may want to uninstall them to fix the issue.
  2. Click on Start and select Settings.
  3. Go to Updates and Security.
    Something went wrong search couldn’t be completed outlook
  4. Click on View Update History.
    Something went wrong search couldn’t be completed outlook
  5. Click on Uninstall updates.
  6. Select the most recently installed Microsoft Windows update and click on Uninstall.
  7. Restart the computer and check for any improvements.

Wait for Microsoft to release new updates or a hotfix before installing the uninstalled updates.


3. Remove third-party Outlook add-in

  1. Another reason for Outlook search issue can occur due to third-party add-in creating conflict with indexing. Disable any third-party add-in installed for Outlook and try again.
  2. Open Outlook and go to File > Options.
  3. From the left pane, click on the Add-ins tab.
    Something went wrong search couldn’t be completed outlook
  4. At the bottom, click the drop-down menu for Manage, select COM Add-ins, and click Go.

  5. Now select the recently installed Add-in and click on Remove.
  6. Relaunch Outlook and check if the error Something went wrong and your search couldn’t be completed is resolved.
  7. If not, remove all the add-ins one by one till you find the problematic add-in.

4. Repair Microsoft Office installation

  1. If the issue persists, run Microsoft Office troubleshooter from the Control panel.
  2. Press “Windows Key + R” key to open Run.
  3. Type control and click OK to open Control Panel.
  4. Go to Programs > Programs and Features.
  5. Select Microsoft Office and click on Change.
    Something went wrong search couldn’t be completed outlook
  6. From the repair tool, select Quick Repair. This will quickly find and fix minor issues with the Outlook client.
  7. If the issue persists, use Online Repair. This option requires a working internet connection.
  8. Close the troubleshooter and check for any improvements.

5. Rebuild indexing

  1. Press Windows Key + R to open Run.
  2. Type control and click OK.
  3. In the Control Panel, search for index.
  4. Click on “Indexing Options”.
    Something went wrong search couldn’t be completed outlook
  5. Click the Advanced button.
  6. Under “Troubleshooting section” click the Rebuild button.

RELATED STORIES YOU MAY LIKE: