Fix: Keyboard is Not Working in Windows 10 Recovery Mode

A case of damaged ports could be behind the issue

by Claire Moraa
Claire Moraa
Claire Moraa
Author
Claire likes to think she's got a knack for solving problems and improving the quality of life for those around her. Driven by the forces of rationality, curiosity,... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • Windows Recovery mode is a recovery environment that helps you troubleshoot and fix problems on your PC. 
  • If your keyboard doesn't work while on recovery mode, it usually means something went wrong with your computer during the process.
Keyboard is Not Working in Windows 10 Recovery Mode
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So, you have seen this error message already. Your keyboard stops working in Windows 10 or you restarted your computer and while in recovery mode, you can no longer use the keyboard.

One of the most popular issues many users face is Windows not detecting the keyboard. However, it now appears that after entering recovery mode, their keyboard, mouse or both stop working. 

Why is your keyboard not working in recovery mode?

Windows 10 not detecting keyboard on the setup screen? What could be the reason? Here are a few possible causes:

  • Damaged USB ports – It is possible that there is an issue with your USB ports or other hardware devices on your computer. You can try connecting another device like a USB stick or external hard drive to see if it works properly before making any changes on your computer.
  • Keyboard is damaged or defective – It is possible that your keyboard is defective. Remove the battery and clean the contacts with a cotton swab. Then, replace it back and try again. If it doesn’t work, it could be damaged. In this case, you should consider replacing your keyboard because it is most likely damaged or defective.
  • The keyboard driver is not installed properly – If the PC cannot detect the keyboard it could mean the device has been disabled, or the system does not have proper drivers for it. It is also possible that you ended up with a corrupt keyboard driver during the recovery mode.
  • BIOS corruption – BIOS corruption can occur when you install new hardware or software on your computer. In some cases, it can happen during a power outage or other unexpected event where your PC loses power unexpectedly. If you’re experiencing problems with your keyboard not working after installing new hardware, it is possible that the problem was caused by a BIOS corruption issue.

Now that you are aware of what causes your keyboard to suddenly go dead, here are a few troubleshooting steps that could help you resolve this issue.

How can I fix the keyboard if it is not working in recovery mode?

Before anything, you need to check a few things. These don’t require any technical know-how. They include:

  • Ensure the keyboard is connected securely to its ports. If using a wireless keyboard, ensure it is in range and the batteries are charged.
  • Try different USB ports. It may be a case of a damaged port.
  • Disconnect other peripherals then connect only the keyboard. You may have a third party keyboard installed on your PC and it’s interfering with the default keyboard driver. Check out how to disable the laptop keyboard when using an external one.
  • Try another keyboard (if available).

After performing these checks and still can’t get your keyboard to work, proceed to the below solutions.

1. Update Keyboard drivers

  1. Right-click the Start button and select Device Manager from the list.
  2. Expand Keyboards, right-click on your keyboard and select Update driver.update-driver-keyboard lenovo-ideapad-keyboard-not-working
  3. Select Search automatically for drivers.

You can also opt to go the automatic way and use a third-party tool. DriverFix is a great tool for updating drivers and repairing your system problems. 

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The program downloads and installs the latest version of the driver automatically, so you don’t have to worry about manually installing any new software or hardware which can be difficult for some people.

Note that you may have to activate the On-screen keyboard if navigating using your mouse becomes cumbersome. You can press Windows + Ctrl + O keys simultaneously to bring it up.

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2. Restore defaults in BIOS 

  1. Press the F10 key continuously until the Boot Menu shows up.
  2. Navigate to the Exit tab and select Load Setup Defaults.
  3. Select Yes to confirm.
  4. Hit F10 to save changes.
  5. Restart your PC.

Most users may be concerned about data loss when resetting BIOS. Resetting the BIOS is nothing but the process of clearing out all settings from your system’s memory. All configuration settings will be cleared out and default values will be restored.

However, it is always good practice to back up all your files regularly to avoid any inconveniences.

3. Enable Legacy Support

  1. Restart your PC and when the login screen appears, click on the Power icon while holding down the Shift key then hit Restart.
  2. Select Troubleshoot.troubleshoot
  3. Click on Advanced options.
  4. Navigate to UEFI Firmware Settings.uefi firmware settings
  5. Click on Restart.
  6. Navigate to the Boot tab, scroll to Boot mode and set it to Legacy.Selecting Legacy in the drop down
  7. Save and exit.

Sometimes, you may have issues entering recovery mode so be sure to check out our article on how to navigate around this problem.

Other times, you’ll find the roles have reversed and the keyboard works in BIOS but not in Windows. If this is the case, don’t hesitate to refer to our comprehensive guide on various fixes that address this issue.

We also explore how to fix your Bluetooth keyboard lag and ensure you continue to work efficiently and effectively.

Don’t hesitate to share any additional solutions not mentioned here but worked for you in this same issue. Drop us a comment down below.

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