FIX: Cannot ping other computers on network in Windows 10

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • If you can't ping other computers in your network it's always a big problem because it's a sign of lost connection.
  • You will also not be able to share files in your network but this guide will help you fix the problem.
  • Protect your privacy by learning more about VPN solutions.
  • For any other networking problems, check our dedicated Troubleshooting section.
Unable ping other computers

Being unable to ping other computers in your network can be a big problem for every user that has a home or a business network.

This issue can cause problems while sharing files in your network and other various issues, however, there’s a way to fix this problem.

Many users reported that they are unable to ping other computers. This can be an issue, and speaking of pinging problems, here are some additional problems that users reported:

  • Windows 10 ping request timed out – Sometimes the ping request will just time out due to your antivirus, so be sure to disable it and try again.
  • Can’t see my computer, cannot ping a computer on network Windows 10 – Can occur for various reasons, but you can fix them by using the solutions from this article.
  • Windows 10 cannot ping the local IP address, LAN – Can occur due to IPv6 feature, so be sure to disable it.

What can I do if I can’t ping other computers in Windows 10?


  1. Check your antivirus
  2. Disable your VPN
  3. Disable IPv6
  4. Use the netcfg -d command
  5. Restart the Function Discovery Provider and Function Discovery Host
  6. Make sure that the SMB 1.0/CIFS File Sharing Support is installed
  7. Be sure that the PC is a member of the same domain
  8. Check your network devices
  9. Install the latest updates

1. Check your antivirus

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If you’re unable to ping other computers in your network, the issue might be your antivirus.

Depending on your antivirus configuration, you might not be able to properly see or ping other PCs in your network.

To fix this problem, it’s advised to check your antivirus settings and disable certain features. After doing that, check if the problem is still there.

If that doesn’t work, you might have to disable your antivirus completely. In the worst-case scenario, you might even have to remove your antivirus.

If removing a third-party antivirus solves the problem, perhaps you should consider using a different antivirus solution.

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2. Disable your VPN

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Many users use a VPN on their PC in order to protect their privacy.

Although a good VPN is one of the best ways to protect your privacy online, sometimes your VPN can make you unable to ping other computers in your network.

To fix this problem, users are suggesting to disable your VPN and check if that helps. If disabling the VPN solves your problem, perhaps you should consider switching to a different antivirus solution.

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3. Disable IPv6

  1. Click the network icon on your Taskbar and choose your network from the list.
    Windows 10 cannot ping local IP address
  2. Select Change adapter options in the right pane.
    Windows 10 ping request timed out
  3. Right-click your network connection and choose Properties.
    cannot ping computer on network Windows 10
  4. Locate Internet Protocol Version 6 (TCP/IPv6) and disable it. Click OK to save the changes.
    Windows 10 cannot ping LAN

Note: Keep in mind that you might have to disable IPv6 on other computers in your network in order to fix the problem.


4. Use the netcfg -d command

  1. Type cmd in Windows Search and click on Run as administrator under Command Prompt.
  2. Enter the netcfg -d command and press Enter to run it.

5. Restart the Function Discovery Provider and Function Discovery Host

  1. Press Windows Key + R and enter services.msc. Now press Enter or click OK.
    Windows 10 cannot ping local IP address
  2. Locate Function Discovery Provider Host and double-click it.
    Windows 10 ping request timed out
  3. When the Properties window opens, click the Stop button to stop the service.
  4. Click the Start button to start it and then click Apply and OK to save changes.
    cannot ping computer on network Windows 10
  5. Do the same for the Function Discovery Provider service.

Note: Keep in mind that you need to apply this solution to all PCs in your network. If you want, you could set these services to start automatically with your PC and the problem should be resolved for good.


6. Make sure that the SMB 1.0/CIFS File Sharing Support is installed

  1. Press Windows Key + S, type windows features, and click on Turn Windows features on or off from the results.
  2. Check the SMB 1.0/CIFS File Sharing Support and then click OK to save changes.
    Can't see my computer on network Windows 10

Note: You might need to enable this feature on all PCs in your network in order to fix the problem.


7. Be sure that the PC is a member of the same domain

  1. Press Windows Key + S, type advanced settings, and select View advanced system settings.
  2. Go to the Computer name tab and click Change.
    Windows 10 ping request timed out
  3. Make sure that the PC is a member of the same domain and click OK.

8. Check your network devices

According to users, if you’re unable to ping other computers, the issue might be related to your network. To fix the problem, be sure that your PCs are properly connected and able to access the Internet.

In addition, you might want to try restarting your network devices and check if that solves the issue.

If you’re an advanced user, you might as well check your router’s configuration and make sure that everything is in order.

In the worst-case scenario, it’s possible that your router is broken. Several users reported that they fixed the problem by replacing the router, so you might want to consider router replacement.


9. Install the latest updates

If you’re still unable to ping other computers, the issue might be a glitch on your system. Sometimes bugs and other issues can occur, and the best way to fix them is to keep your system up to date.

Windows 10 keeps itself up to date automatically, but you can always check for updates manually.

To do that open the Settings app, go to the Update & Security section, and click on the Check for updates button. Any available updates will be downloaded automatically.

After you download the updates, restart your PC in order to install the updates. Once the updates are installed, check if the problem is still there.

Being unable to ping other computers can be a big issue, but we hope that you managed to solve this annoying problem by using the solutions from this article.

Leave us a line in the comments section below if you have any additions or suggestions.

Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.