- If you can't ping other computers in your network it's always a big problem because it's a sign of lost connection.
- You will also not be able to share files in your network but this guide will help you fix the problem.
- Protect your privacy by learning more about VPN solutions.
- For any other networking problems, check our dedicated Troubleshooting section.
Being unable to ping other computers in your network can be a big problem for every user that has a home or a business network.
This issue can cause problems while sharing files in your network and other various issues, however, there’s a way to fix this problem.
Many users reported that they are unable to ping other computers. This can be an issue, and speaking of pinging problems, here are some additional problems that users reported:
- Windows 10 ping request timed out – Sometimes the ping request will just time out due to your antivirus, so be sure to disable it and try again.
- Can’t see my computer, cannot ping a computer on network Windows 10 – Can occur for various reasons, but you can fix them by using the solutions from this article.
- Windows 10 cannot ping the local IP address, LAN – Can occur due to IPv6 feature, so be sure to disable it.
What can I do if I can’t ping other computers in Windows 10?
- Check your antivirus
- Disable your VPN
- Disable IPv6
- Use the netcfg -d command
- Restart the Function Discovery Provider and Function Discovery Host
- Make sure that the SMB 1.0/CIFS File Sharing Support is installed
- Be sure that the PC is a member of the same domain
- Check your network devices
- Install the latest updates
1. Check your antivirus
If you’re unable to ping other computers in your network, the issue might be your antivirus.
Depending on your antivirus configuration, you might not be able to properly see or ping other PCs in your network.
To fix this problem, it’s advised to check your antivirus settings and disable certain features. After doing that, check if the problem is still there.
If that doesn’t work, you might have to disable your antivirus completely. In the worst-case scenario, you might even have to remove your antivirus.
If removing a third-party antivirus solves the problem, perhaps you should consider using a different antivirus solution.
There are many great antivirus applications on the market, but if you’re looking for a reliable antivirus software that won’t interfere with your system, then Bitdefender Antivirus Plus might be just what you need.
Bitdefender Antivirus PlusBitdefender will make sure you eliminate any possible threat from your system and will keep your PC safe.
2. Disable your VPN
Many users use a VPN on their PC in order to protect their privacy.
Although a good VPN is one of the best ways to protect your privacy online, sometimes your VPN can make you unable to ping other computers in your network.
To fix this problem, users are suggesting to disable your VPN and check if that helps. If disabling the VPN solves your problem, perhaps you should consider switching to a different antivirus solution.
Private Internet Access is a great VPN tool, and it won’t interfere with your system in any way, so if you’re looking for a new VPN, we recommend it strongly.
Private Internet AccessGet Private Internet Access to get a break from software interference caused by the old VPN.
3. Disable IPv6
- Click the network icon on your Taskbar and choose your network from the list.
- Select Change adapter options in the right pane.
- Right-click your network connection and choose Properties.
- Locate Internet Protocol Version 6 (TCP/IPv6) and disable it. Click OK to save the changes.
Note: Keep in mind that you might have to disable IPv6 on other computers in your network in order to fix the problem.
4. Use the netcfg -d command
- Type cmd in Windows Search and click on Run as administrator under Command Prompt.
- Enter the netcfg -d command and press Enter to run it.
5. Restart the Function Discovery Provider and Function Discovery Host
- Press Windows Key + R and enter services.msc. Now press Enter or click OK.
- Locate Function Discovery Provider Host and double-click it.
- When the Properties window opens, click the Stop button to stop the service.
- Click the Start button to start it and then click Apply and OK to save changes.
- Do the same for the Function Discovery Provider service.
Note: Keep in mind that you need to apply this solution to all PCs in your network. If you want, you could set these services to start automatically with your PC and the problem should be resolved for good.
6. Make sure that the SMB 1.0/CIFS File Sharing Support is installed
- Press Windows Key + S, type windows features, and click on Turn Windows features on or off from the results.
- Check the SMB 1.0/CIFS File Sharing Support and then click OK to save changes.
Note: You might need to enable this feature on all PCs in your network in order to fix the problem.
7. Be sure that the PC is a member of the same domain
- Press Windows Key + S, type advanced settings, and select View advanced system settings.
- Go to the Computer name tab and click Change.
- Make sure that the PC is a member of the same domain and click OK.
8. Check your network devices
According to users, if you’re unable to ping other computers, the issue might be related to your network. To fix the problem, be sure that your PCs are properly connected and able to access the Internet.
In addition, you might want to try restarting your network devices and check if that solves the issue.
If you’re an advanced user, you might as well check your router’s configuration and make sure that everything is in order.
In the worst-case scenario, it’s possible that your router is broken. Several users reported that they fixed the problem by replacing the router, so you might want to consider router replacement.
9. Install the latest updates
Windows 10 keeps itself up to date automatically, but you can always check for updates manually.
To do that open the Settings app, go to the Update & Security section, and click on the Check for updates button. Any available updates will be downloaded automatically.
After you download the updates, restart your PC in order to install the updates. Once the updates are installed, check if the problem is still there.
Being unable to ping other computers can be a big issue, but we hope that you managed to solve this annoying problem by using the solutions from this article.
Leave us a line in the comments section below if you have any additions or suggestions.
Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.